Samsung Q80 TV Remote

Hello all
I split a cup of tea in my tv remote and now the right button does not work.
I do not want to buy a universal remote and would like to keep the same remote or brand new same remote.
After ringing stores, I find out that JB HI FI, binglee dont sell remotes.
I now spoke with samsung and got referred to few of the retailers that repair the remote or sell the new one. After visiting and ringing those retailers, they have told me that they cannot repair nor they have one.
I ordered one from Oz Remote now and finally got delivered after a month. I have found that the remote is not the same as the one that i got when i purchased the TV. In addition, The voice command doesnot work in this new remote. I have contacted ozremote now but havenot heard back from them yet.
So, Is anyone in the same boat as me or gone though?
Can you kindly please refer to me where i can get the same remote when we first bought the TV.
TV purchased 2021. Model is QA65Q80TAWXXY

Thank you

Comments

Login or Join to leave a comment