Pre-ordered Diablo 3 and still not arrived. Have now requested a refund as they promised it would arrive 9-10 business days after release. Will see how that goes…
Interested to know if anyone else has had a similar experience with this mob.
Has anyone used OzSave before
Ldogboy on 01/06/2012 - 18:07
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mine hasnt arrived either!…no reply to my email.
(physical copy)Mine was physical copy and never arrived.
the cokesuckers are in dubai…for some reason i thought this was another UK site…..
ill send them another email and see what happens by tuesday then get paypal to refund me.
Ok, didn't realise they were doing physical as well. Hope it works out for you
Just to confirm they have now refunded me the purchase price of the game.
they havnt bothered to reply to me…
got my refund from them. digital was fine….never got my physical order…oh well.
Hi guys,
My names Ben and I work for ozsave.com, I am sorry you had problems with your orders. All the physical Diablo 3 pre-orders were sent on the 15th of May from the UK, any orders placed after the release date were posted within one business day. The digital (cd key) pre-orders were all sent on the 15th of May and any purchases after this date are sent within 5 minutes automatically. I understand some physical Diablo 3's have been late arriving, unfortunately, this is out of our control as the delivery speeds are controlled by the relevant mail companies (Royal Mail/Aus Post) and the delivery times are guidelines only and vary from state to state.
If you have any queries relating to your delivery of Diablo 3 please contact me with your order number at [email protected] and I will do my best to resolve any issues you may have.
Ben your profile states you are from Australia. Please update this. Incorrect addresses in profiles can lead to a ban.
Sorry Pete, I have updated it.
I had this problem too, didn't realise that they don't actually send you the key, you have to retrieve it. You should be able to go to your proof of purchase email and there will be a link to "download" Product Key,that is actually a link to a mobile phone verification, after which you will be able to download your key! Hope this helps :)