Moved to Forum: Original Link
From NZOQ (New Zealand Organisation for Quality) website:
NZOQ is delighted to introduce and offer you the active-learning course 12 Days to Deming. This material is ideal for both interested newcomers and for those who already have some background knowledge of what Dr. Deming taught and are keen to learn more. This free download has been developed and generously provided by Dr. Henry Neave.
Dr. W. Edwards Deming (1900–1993) revolutionised the meaning of quality and business improvement. He is renowned for his work in Japan in the 1950s and in the West from the early 1980s. His work was ahead of his time and his principles are at least as valid for today’s business world as they were during his lifetime.
Dr. Henry Neave created 12 Days to Deming to take you on a journey to deeply understand what Dr. Deming taught and to thus achieve a paradigm shift in thinking, enabling you to understand how genuine organisational improvement can be achieved.
Henry was the W. Edwards Deming Professor of Leadership and Management in the Business School of Nottingham Trent University in the UK. In 2001 he received the American Society for Quality’s Deming Medal, he is an Honorary Fellow of the UK’s Chartered Quality Institute, and is the author of The Deming Dimension. He had the privilege of working alongside Dr. Deming at many of his four-day seminars as well as conducting many of his own in various parts of the world. Henry is a natural educator and his talent is apparent in this course.
Course content:
Part A PLEASE START HERE
Part B1 Workbook for Days 1 to 3
Part B2 Workbook for Days 4 to 6
Part B3 Workbook for Days 7 to 9
Part B4 Workbook for Days 10 to 12 and Optional Extras
Part C Cover Sheets for Binders
Part D Day 1: The Overture and the Deming Story
Part E Day 2: The Experiment on Red Beads
Part F Day 3: Understanding Variation & the Funnel Experiment
Part G Day 4: The Joiner Triangle and the 14 Points (Part 1)
Part H Day 5: The Joiner Triangle, the 14 Points (Part 2), and the Deadly Diseases
Part I Day 6: Gallery Furniture and Other True Stories
Part J Day 7: The Obstacles: Targets, Appraisals, Quotas, etc.
Part K Day 8: A New Climate
Part L Day 9: A System of… Profound Knowledge
Part M Day 10: A System of Profound Knowledge (Parts A and B)
Part N Day 11: A System of Profound Knowledge (Parts C and D)
Part O Day 12: Bringing It All Together—and Making It Happen
Part P Appendix
Part Q Contributions from Balaji Reddie
Part R References and Sources
Part S Optional Extras
All Parts Combined ZIP archive containing all of the course content