Uber Eats driver gave me someone else's order, but it was better than my order. Should I give them thumbs up or down?

AustriaBargain on 12/07/2022 - 19:58
Last edited 13/07/2022 - 20:25

So I ordered something for $12, some donut fries, and instead I got someone else's order which was chocolate covered fried balls, a cup of ice cream, and a gritty milkshake. Now it wasn't much better than my original order but it came with more stuff. So my question is should I give the driver a thumbs up or down? The person who gets my actual order will probably give a thumbs down. I didn't want to complain to Uber because I don't want them to refund it and waste my lifetime refund limit on a $12 order. If I thumbs down the driver then he'll get two thumbs down in one night. Now the balls tasted kind of nasty and the drink was gritty with chocolate chunks, but overall it was slightly better than what I ordered. Also if I thumbs up then the Uber Eats detectives might think the person who got my order is lying if they thumbs down and complain. What is the right thing to do here?

Ok I found the store the mistaken order came from and they paid $39 for the food, plus $15 delivery because they don't over Uber Pass, which is like $54. But it tasted like crap, I think if they ended up with my donut fries then the other person really did get the better part of this deal…

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Comments

  • Hybroid on 12/07/2022 - 20:01
    +8

    There's no lifetime refund limits for incorrect orders. That's only for orders you cancel after being accepted by restaurant. Take pics of wrong order, complain and get your money back.

    Human error mistakes happen but you can choose not to rate the driver at all if this is a big moral dilemma that'll stop you sleeping tonight.

    • AustriaBargain on 12/07/2022 - 20:05

      Yeah I guess not rating is a third option here. And are you sure there's no limit for refund on incorrect orders? I'd hate to waste one on a $12 order when in the future I might get an expensive order not show up or show up incorrect.

  • WreckTangle on 12/07/2022 - 20:11

    Thumbs up

  • SmiTTy on 12/07/2022 - 20:15

    Thumbs up in relation to the delivery (unless it was slow and therefore melted)

    Refund request in relation to the food

  • SF3 on 12/07/2022 - 20:25
    +3

    You thumbs up, the person that got you order will thumbs down. Zero-sum.

  • brendanm on 12/07/2022 - 21:31
    +1

    Sounds like you shouldn't be buying food from that place, it all sounds terrible. I think your doughnut things sounded better, and the other person got a better deal. Thumbs down for taking away the doughnut things.

  • pegaxs on 12/07/2022 - 22:06
    +1

    Did the driver make your balls nasty or your milkshake gritty? Then why how that against the driver.

    That’s like Pam leaving a bad review for all Coles stores because some contractor goon on the door of her local Coles told her to wear a mask once in her lifetime.

    • Sleeqb7 on 13/07/2022 - 09:10

      Well the driver would get a thumbs down because they gave OP the wrong order.

    • screensaver on 13/07/2022 - 09:21

      incorrect, I only reviewed the particulat store where the security guard refused to social distance and abused me for asking. The manager then told me there was no manager on, and to complain tomorrow

      • brendanm on 13/07/2022 - 17:23

        Scumbags, I hope that rude security guard was reprimanded and retrained.

  • SydStrand on 13/07/2022 - 00:05
    -1

    So basically the 'Shrimp Incident' from Curb.

  • spackbace on 13/07/2022 - 00:43
    +4

    Such big issues get pondered in these forums

    Some people must have such stressful lives to pose such questions to the wider community

  • Ocker on 13/07/2022 - 07:58

    If you have got to ask………

  • tsunamisurfer on 13/07/2022 - 10:15
    -4

    Why do you care about some gig worker?

    Thumbs down.

  • kanmen on 13/07/2022 - 11:13
    +1

    Did the order have a name on it, if so was it your name or not?

    Is it possible the order was mixed up in the store and not by the driver?

    • AustriaBargain on 13/07/2022 - 11:14

      It was similar to my name, the feminine version of my name.

      • kanmen on 13/07/2022 - 11:17
        +1

        Could that allude to incompetence at the store then?

        Like it would have to be really coincidental that this Uber Driver would have two orders for two people with very similar names and get them mixed up. I would think it's more possible that the store wrote your name wrong then placed the wrong order in your bag?

        • AustriaBargain on 13/07/2022 - 11:36

          No, it really was someone else's order. It has their last initial too which isn't at all like my last initial. I got some girl's order. My order wasn't necessarily grabbed by the same driver though, some other driver could have grabbed mine.

      • elgrande on 13/07/2022 - 19:31

        AustriaBargainetta?

  • Hardlyworkin on 13/07/2022 - 13:52
    +1

    Are you sure you weren't just really stoned and it was your order? Must have had the munchies to be ordering doughnut fries.

  • yokel on 16/07/2022 - 08:43

    What are you doing with your life OP?

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