Samsung 27" Odyssey G52A QHD Gaming Monitor Came with No Screws and The Screw Holes Don't Line up

1v1MeTetris on 01/07/2022 - 21:29
Last edited 02/07/2022 - 04:46 by 1 other user

Called Mwave 4 times and they never answered their phones once, it just rings out.

Sad face.

I'm not crazy, screws should be included right?

They very much don't line up as well.

Computing 27inch Computer Peripheral Gaming Monitor LCD Monitor Samsung

Comments

  • oscargamer on 01/07/2022 - 21:30

    Yes

  • StraightGuy on 01/07/2022 - 21:52
    -1

    Paid via PayPal? Open a claim.

  • trulymadly on 01/07/2022 - 22:51
    +1

    When I had an issue with a faulty monitor stand last year bought from Mwave, I initiated a refund/warranty claim online through their customer portal. Was very easy and resolved quickly - maybe try contacting them through this method?

  • DrDogRespect on 01/07/2022 - 23:31
    +2

    Did you actually try reading the manual? The stand clips into the monitor.

    • 1v1MeTetris on 01/07/2022 - 23:44
      -2

      What are you implying that I'm missing?

      • DrDogRespect on 01/07/2022 - 23:46
        +1

        You only need 1 screw (which is inside the base) to attach the base of the monitor stand to the other half of the stand and then you clip it into the monitor, you don't need screws to mount it

        • 1v1MeTetris on 02/07/2022 - 00:41
          -1

          I've clipped it in but it definitely seems like it would be much safer/sturdier with screws

          • trulymadly on 02/07/2022 - 08:51
            +4

            @1v1MeTetris: Lol. Forget what I said about the online portal - you're looking at the VESA mounting holes. Go read that manual and stop stressing

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