I've been with Mate for a few weeks now.
Tonight, starting about 8pm Perth time, I've had quite some trouble with my Internet connection. First nothing worked at all. I rebooted the modem/router, no luck.
Once I changed DNS from Google to use whatever Mate supplies as default, parts of the web are reachable, while others remain unreachable.
Not working are all the US based streaming services, Netflix, Prime Video, Mubi. And worst of all: Google. No search, no Gmail.
What's working are sites hosted in Australia, like here. Or the ABC. Weird enough: Bing works. First time in many years I've used that, but what good is it to be able to search when I then can't visit most of the result pages?
Anyway, just touching base to see whether others have the same issues tonight.
Update: the issue resolved itself just as I was heading to bed last night. All good now. Not a major outage, still annoying in that the Mate website showed no outages and that support hours are very limited. I'll include support hours as a selection criteria for my next provider.
No outages reported for Perth: https://www.letsbemates.com.au/mate/network-status/
Try Cloudflare's 1.1.1.1 DNS: https://blog.cloudflare.com/announcing-1111/
https://www.cloudflare.com/en-au/learning/dns/what-is-1.1.1.…