NBN FTTP Install

browser on 15/06/2022 - 01:38
Last edited 15/06/2022 - 12:07 by 1 other user

Does NBN send someone to do a site assessment before actual installation? Just want to understand how they are going to get fibre to the premise (from pit to utility box outside), and where they plan to install the connection box (inside). Also to quote for extra cost if we want the connection box at a totally different location.

There's already an utility box on the exterior wall of the garage, I suspect they may just do a back-to-back install, i.e. having the connection box on the interior wall of garage, but there's no power point nearby. I wonder if they will also install a power outlet or install the connection box near an existing outlet.

Internet Broadband FTTP nbn

Comments

  • geekcohen on 15/06/2022 - 05:46
    +3

    I wonder if they will also install a power outlet

    Highly unlikely they would be doing that.

    Also to quote for extra cost if we want the connection box at a totally different location.

    This is more likely an option than doing a new power outlet. You can always get your own electrician in to do a power outlet.

  • SBOB on 15/06/2022 - 07:20
    +4

    I wonder if they will also install a power outlet

    100% won't happen.

  • 83ams on 15/06/2022 - 07:42
    +3

    Does NBN send someone to do a site assessment before actual installation?

    Yes, you'll get a text or a phone call giving you a rough idea when it will be occurring.

    Just want to understand how they are going to get fibre to the premise (from pit to utility box outside),

    They may be able to install the Premises Connection Device (PCD) in a different location, try and be there when they do the site survey and ask them nicely. They'll check the lead in conduit (LIC) and potentially run the first leg of the fibre (from the pit to the PCD). I have even heard of the full install occurring on this first site visit (on a Sunday!).

    There's already an utility box on the exterior wall of the garage, I suspect they may just do a back-to-back install, i.e. having the connection box on the interior wall of garage,

    Likely it is a madison box, they'll need to install a new PCD. The existing madison box is likely located near your existing LIC. The fibre will likely share the same LIC as your existing service, so the PCD will inturn be install near the madison.

    but there's no power point nearby. I wonder if they will also install a power outlet or install the connection box near an existing outlet.

    &

    and where they plan to install the connection box (inside). Also to quote for extra cost if we want the connection box at a totally different location.

    They won't install any power, that is your responsibility. The network termination device (NTD) will likely be installed on the other side of the wall from the PCD. If you want the NTD installed elsewhere you'll need to have conduit internally.

    Read over the following design/standards document for FTTP & what are your responsibilities: https://www.nbnco.com.au/content/dam/nbnco/documents/prepara…

    Personally, I paid an electrician to get conduit with a pull string and an NBN approved enclosure installed into my garage (https://builtboards.com.au/nbn-enclosures/ — look on eBay, some deals can be found). The PCD was installed on the other side of my house, where I knew the LIC was. In my case, the existing LIC wasn't usable, so some civil guys came in and dug a new trench and laid a brand new LIC. No cost to me for that, and NBN organised it all.

    All the NBN guys I dealt with in person were really good, and very accomodating. I also was pleasant to them and offered them water/coffee/snacks/etc.

    • browser on 15/06/2022 - 12:00
      +1

      Thanks for the great info.

      Strangely the existing utility box on the exterior wall says "Network Termination Device", may be not in the same NBN context. It's about 20cm x 20cm x 7cm, obviously there's no fibre going on but just copper wires. It's similar to the one in this picture, with a conduit at the bottom: https://www.nbnco.com.au/content/dam/nbnco2/images/install-d…

      Not sure how far the conduit runs, hopefully it is an usable LIC, there are pavers and driveway so digging is no go. The closest telecom pit is about 10m away, but the DPU is in another pit 7m further away. I guess DPU is not in play for FTTP, but question still remains how are they going to get fibre to the utility box. Really hope existing LIC can be utilised.

      We have a patch panel upstairs further away from the garage, the NCD (FTTC) is there along with a WiFi router, we would prefer to have the FTTP connection box in the same cabinet. This means a lot of internal cabling. I guess another option is to get an NBN encloser as you have suggested, run a network cable from there to the patch panel. Sounds like a lot of work (cost) either way.

    • kobeduck on 16/06/2022 - 00:03

      Our PCD is approximately 22 metres from the ideal NTD position (theatre room).In this position, we have the antenna coming down one side of the stud and a light switch on the opposite side. Is there no way for the installer to run the cable from the PCD to this location by accessing our roof (terracotta tiled roof)? Our previous FTTN (existing copper phone line) modem location is in the same room but opposite (the tv also).Why do they say it can take 2-4 hours to do if they are just going to do a back to back install? Back to back for us is the master's bedroom so that's definitely a no go. By the way I'm in Melbourne. Those documents are quite helpful by the way.

  • payless69 on 15/06/2022 - 10:39

    I got around 20 to 30 visits from label placers to directional borers to eventually getting a 4 outlet what they call toolbox. Phone had to go onto the 2nd box, very messy and noisy. All over a period of about 4 years.
    It took one lightning strike and even fibre gave up.
    Now 5 G was faster for the last 14 months. Of course it has data limits.

  • Clivey In Space on 15/06/2022 - 10:50
    +2

    I have just gone through the process of getting switched from FTTN to FTTP on the Gold Coast. It wasn't straightforward for me and it was over a 3 week period.

    First Visit - Tech 1: could not complete. They only do a pull through of the fibre through an existing conduit that is visible and accessible. In my case the conduit is in the ground and ends in the cavity of the house. For the majority of houses this may be all that is needed.

    Second Visit - Tech 2: Could not complete. Investigated the conduit and found that it went under my driveway and was blocked somewhere under the concrete.

    Third Visit - Tech 3 and 4: This crew was there specifically to put in a new conduit and dig under the driveway. They found that the conduit was actually blocked at a point that in the front lawn and not under the driveway. Made it easier for them so dug up the front lawn and laid new conduit to pull through the fibre. The was terminated with a box near the main house switch board outside. Job was done really well and you could not really tell where they dug up the lawn after the replaced the soil and grass.

    Fourth Visit - Tech 5: 100% completed. Their job was to get the fibre from outside to inside of the house. My central point for house network was in a central place of the house. They had no problems with running the necessary conduit and cabling through the ceiling and installing the internal NBN box where required. I was half expecting the box to be installed in the easiest and nearest place to the external box and then I would be paying someone to move it.

    A previsit was not made to determine what would be required would be done. All of the techs were really really good, friendly and let me know at all times what they were planning on doing or what the next stage was going to be. In my case my house was not a straight forward install so had to be kept being escelated to different crews.

    • browser on 15/06/2022 - 13:54

      This crew was there specifically to put in a new conduit and dig under the driveway. They found that the conduit was actually blocked at a point that in the front lawn and not under the driveway.

      That's a good outcome, did they come with specialised equipment to dig under the driveway if required (without messing up any hard surfaces).

      They had no problems with running the necessary conduit and cabling through the ceiling and installing the internal NBN box where required.

      Great to hear, is it a single storey or double?

      • Clivey In Space on 15/06/2022 - 16:14

        There was two guys and two vehicles so they may have had specialised equipment.

        The property is single storey.

  • browser on 15/06/2022 - 10:55

    Is it possible to cancel the FTTP order (without fees), if we don't like how it's going to be setup?

    FTTP is nice to have, it's available in the area and we prefer it, but FTTC is working fine (at least for now). There's no real need to upgrade if it turns out to be complex and costly.

    • Clivey In Space on 15/06/2022 - 11:02
      +1

      For me, there was no cost for the infrastructure upgrade as I was lucky to be in an eligible area for a free upgrade. My only cost increase was my ISP plan as I went with a higher speed plan.

      https://www.nbnco.com.au/corporate-information/media-centre/…

      It wasn't an automatic upgrade, I had to request it.

      • browser on 15/06/2022 - 12:02
        +1

        Yeah, same situation, just want to figure how installation will go before hand.

    • 83ams on 15/06/2022 - 11:15
      +1

      It probably won't cost you anything.. unless you need additional power, etc.

  • Clear on 15/06/2022 - 12:44

    I wonder if they will also install a power outlet

    The contractors they used in Tassie back in 2011 onwards would always happily install extra power points when asked or move the NTD to where you wanted it. These days I find the NBN contractors used to be completely hopeless. They don't even have the correct tools most of the time.

  • browser on 15/06/2022 - 13:56

    Any idea where is the other end of LIC (lead in conduit)? Is it usually all the way to a telecom pit?

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