So noticed our solar exports are down for the last few months.
Did some research with our power monitoring and discovered that the J tarrif (the cheaper off peak rate which used to be used at night for the hot water service) is now coming on during the day.
This makes sense as a grid "solar sponge".
However, what is happening is the electricity is coming from our solar panels, then straight through the smart meter and then off to the HWS. The solar is never registered as export.
So what this means is we lose 16c per kWh export, plus paying 19c/kWh for our own generated electricity. Or in other words the J tarrif off peak is 16+19= 35c/kWh vs full peak at 33c/kWh.
So off peak costs more than peak !
With so many fingers in the power pie, no one wants to take responsibility.
The retailer (Lumo) rents the meter from Plus ES, and the grid supply is from SA Powernetworks.
Lumo have no interest in it. SAPN say it isn't there meter.
Had Plus ES guy here today updating the meter to 4G. Had no clue as to who's responsibile for "fixing" the meter, if anyone is responsible at all.
Anyone got any ideas?…and check your numbers if you have solar and an off peak tarrif.
If your HWS is consuming 1kW that period, it will not double dip and draw 1kW from solar and 1kW grid at the same time.
16+19 part implies your HWS is heating up twice as fast.
Your post then escalated about someone not taking responsibility. I didn't quite follow.