Sony WH1000XM4B - Water Spill

summithunter on 15/05/2022 - 00:56
Last edited 22/05/2022 - 00:28

Hi All,

2 days ago i bought a brand new Sony WH1000XM4B and accidentally spilled a glass of water over the headphones.

They seem to work fine but once i connected to the power for charging it has stopped working. The headphone is not water resistant and was wondering if there is any place in Melbourne which can repair the headphones?

Thanks in advance for your help !

UPDATE - I left the headphones near the window for few days and it miraculously started working again, the water appears to have completely dried out it as well. I used it until it was 0% battery, removed the pads and left it out in the sun for few hours and charged again. Its now working fine :)

Electrical & Electronics Active Noise Cancelling Headphones Headphones Sony Wireless Headphones

Comments

  • garetz on 15/05/2022 - 01:05
    -2

    You should of put it in a box with a bag of rice for several days, waited for the water to evaporate then charge it.

    its too late now not much you can do, the only ones who can probably fix it is sony themselves. Maybe look to your accidental damage contents insurance cover if you have it.

    • ozbs25 on 15/05/2022 - 10:36

      An alternative is to put it in a big ziplock bag with lots of those moisture absorbers you get with random items. We've saved a few items that stopped working due to water damage this way.

      • HairyChickens on 15/05/2022 - 10:49
        +1

        Those delicious do not eat silica gel packets

        • ozbs25 on 15/05/2022 - 10:57

          We have a big collection that we've managed to save up over the years. Saved our Breville Smart Kettle a few times along with some other things.

  • CrispyChrispy on 15/05/2022 - 03:28
    -2

    Did you get any warranty or anything through Sony themselves or the store you bought it from? Might be like a 1 month/year warranty on them.

    • djkelly69 on 15/05/2022 - 07:01
      +10

      Pretty sure any warranty is not going to cover water damage.

      • EightImmortals on 15/05/2022 - 15:49

        Some credit cards have accidental damage insurance for 30 days.

  • Carl Xu on 20/05/2022 - 21:19

    Just contact their after-sale support team, and if they don't solve this for you, you can claim this in your payment account

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