Anyone getting emails or contacts from ING about closing their accounts suddenly out of nowhere?
A mate queried me about it and I thought he was getting scammed. But apparently he called them and said it was genuine and they couldn't tell him any reasons except his account will be closed next month.
Anyone getting similar experiences?
EDIT: He sent me a bit of screenshot of the email: https://imgur.com/a/y8Q8l6T
"We are writing to you to inform you that after an internal review, we have made the decision to close your account/s listed below. This will be done in accordance with our policies and your account terms and conditions. We apologise for any inconvenience this causes."
He said he mainly uses the accounts for the bonus interests and do the 5 transfers monthly with 1c transactions, so the account isn't being closed for inaction.
Makes me wonder if they are closing his accounts as they aren't making enough money 😂 (and got me bit worried as I do the 1c transactions too haha)
EDIT 2: It isn't about KYC, his KYCs have been done "months ago".
Has the account had no transactions for over a year?