Has Anyone Actually Received a $50 Reward from Cheddar?

RickyMoon on 01/05/2022 - 07:58
Last edited 28/07/2022 - 09:26 by 1 other user

I signed up for a shopping cashback site Cheddar 2 months ago and immediately used cheddar to spend from myer in order to get the $50 reward, I contacted cheddar about 3 weeks ago after finding out that I couldn't log into my account, and eventually they deleted my account.

I learned from Frederic (Cheddar Team) that they have no way to restore my account and spending records, they need me to recreate my account, Following his instructions I re-provided my myer spending records and evidence, and since then I have tried to contact Frederic to ask when I will be able to withdraw my $50 reward, but Cheddar Team has never replied to my email again.

As a business with a Commonwealth Bank investment background, I don't think they will lack funds and integrity, but if there is more than one person like me and can't withdraw the $50 reward for various reasons, I feel I have the right to know the truth and discuss it with everyone

Mod 28/7: Added poll from members request.

Poll Options

  • 16
    Yes
  • 7
    No
Financial

Related Stores

Cheddar
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Third-Party

Comments

  • Jimothy Wongingtons on 01/05/2022 - 08:03
    +4

    Crappest app out. When/if I get my $50 paid out I’m deleting the app.

    Transaction still stuck as pending. Not holding breath

  • flagger on 01/05/2022 - 08:22
    +2

    I got it, cashed out about 3 weeks after I signed up. Confirmed it arrived in my bank account a few days later. Qualified with the Pizza Hut $15 promotion.

    • AnneThrope on 01/05/2022 - 11:02
      +3

      Similar experience here.

      09 April : signed up and used $15 Pizza Hut promo for pickup on 11 April
      16 April : transaction tracked
      27 April : $65 credit to bank account.

      One of the fastest cashback and certainly easiest $50 I ever got paid to eat pizza.

  • Mokr on 01/05/2022 - 08:23
    +2

    Still pending did a menu log offer like march

    • Store Rep[Deactivated] @ Cheddar on 26/05/2022 - 10:13

      Hi @mokr,
      Your cashback can take between 30 to 90 days to be approved by our merchant partners. In the situation it hasn't been approved within this timeframe, please contact us at [email protected] and our team can investigate.
      Thanks,

  • DoctorArd on 01/05/2022 - 09:37

    When the app is embedded with survey questions such as "Who is your favourite artist ATM?" I know it is clearly not aimed at my demographic. All my transactions are still pending since I signed up on April 1st, which was probably a bad idea!

    • Store Rep[Deactivated] @ Cheddar on 26/05/2022 - 10:13

      @DoctorArd, thanks for using Cheddar!
      Your cashback can take between 30 to 90 days to be approved by our merchant partners. In the situation it hasn't been approved within this timeframe, please contact us at [email protected] and our team can investigate.

      • DoctorArd on 26/05/2022 - 10:50

        I already did, and you guys already responded with an unsatisfactory, standardised response which reduced my confidence in your service even more!

        • Store Rep[Deactivated] @ Cheddar on 26/05/2022 - 11:17

          Hi @DoctorArd,
          Can you please slide into our DMs with your Support Request ID so I can look into this one for you please?
          Thanks,

          • DoctorArd on 26/05/2022 - 11:29

            @[Deactivated]: There is no ID, but here was your response…

            Thanks for your patience on this one. I have investigated your transactions and can confirm they are yet to be approved by our merchant partners.

            Cashbacks can take between 30 - 90 days to be approved by our merchant partners. While you're waiting for approval, it will appear as 'Pending' in your Cheddar profile. Once validated by the merchant, the transaction will become 'Available' in your Cheddar profile, meaning that it can be withdrawn into a bank account you nominate.

            For more information about cashback, you can also visit our FAQ page on https://www.getcheddar.com.au/support/help

            Cheers! 🙂

            Why is there suddenly an interest in my request 25 days after my comment on here?

  • payton on 01/05/2022 - 10:14
    +1

    Yes. Paid out within 2 weeks of qualifying deal being approved. It was a Pizza Hut deal which paid another $15
    Sad to hear that some people's cb aren't being honoured tho :(
    Cheddar is backed CBA's venture capital arm so had the potential.

  • Master Bates on 01/05/2022 - 10:51
    +2

    Yes. I essentially got a free pair of pants from The Iconic.

    It's definitely not as polished as Cashrewards or Shopback when it comes to notifications, but it did work.

  • loulou1 on 01/05/2022 - 13:40

    Mine is sitting as pending, no idea how long I need to wait. Have transactions tracked but not able to withdraw yet. Cashrewards at least tells you an expected date.
    I think Pizza Hut has a quicker turn around for approval since you can’t really return a pizza sixty days later for a refund.

    • Store Rep[Deactivated] @ Cheddar on 26/05/2022 - 10:14

      @loulou1, thanks for supporting Cheddar.
      Your cashback can take between 30 to 90 days to be approved by our merchant partners. In the situation it hasn't been approved within this timeframe, please contact us at [email protected] and our team can investigate.

      • loulou1 on 10/11/2022 - 18:36
        -1

        Still waiting for it to be approved

        • Store Rep[Deactivated] @ Cheddar on 11/11/2022 - 13:16

          Hi @loulou1, could you please DM us the email you have used to reach out to us so I can flag it to our team & investigate this for you?
          Cheers ✌🏻🙂

  • Kramo on 01/05/2022 - 20:07

    Still pending, along with Menulog and Uber Eats cashbacks from between Feb 22 to Apr 1. No idea on the timeline…

    • Store Rep[Deactivated] @ Cheddar on 26/05/2022 - 10:14

      Hi @Kramo,
      Your cashback can take between 30 to 90 days to be approved by our merchant partners. In the situation it hasn't been approved within this timeframe, please contact us at [email protected] and our team can investigate. Please DM us your Support Request ID and we can escalate a response as required. Thanks!

      • Madfrega on 30/05/2022 - 06:45

        I’ve received my cashback from Nike however the $50 is still pending, won’t be using cheddar again I shouldn’t have to chase up anything, emailed mid last week and no response

  • RickyMoon on 02/05/2022 - 14:27
    +1

    By complaining to the official chedder facebook channel, I finally got a response and solved the problem immediately.

    I can finally withdraw my $50 reward~

  • dami on 03/05/2022 - 19:17

    I put through a Chemist Warehouse order on 1 April, both the CW purchase and $50 bonus still show as pending…

    • Store Rep[Deactivated] @ Cheddar on 26/05/2022 - 10:15

      Hi @dami,
      Your cashback can take between 30 to 90 days to be approved by our merchant partners.
      Once your purchase has been approved, your corresponding bonus will be approved as well.
      In the situation it hasn't been approved within this timeframe, please contact us at [email protected] and our team can investigate.
      Thanks,

      • dami on 01/06/2022 - 10:08

        Thank you, it came through today.

  • Choc0 on 04/05/2022 - 00:25
    +2

    Got $50 and a few cents showing as pending (did a small big W order).

    Got a notification telling me to shop in the next 13 days to keep my bonus. Clowns…

    • Kramo on 11/05/2022 - 12:11
      +1

      My app is still notifying me to shop within the next -45 days to redeem my bonus.

      • dami on 13/05/2022 - 11:17

        Same.

    • Store Rep[Deactivated] @ Cheddar on 26/05/2022 - 10:15

      Thanks for picking up this pesky bug Choc83! Our team are working on a fix and will be released in our next couple updates.

  • ATangk on 14/05/2022 - 16:09
    +1

    Yes got paid out, but only after I issued a complaint my Pizza Hut cashback didnt track. They fixed it within the week and cashed it all out.

  • Andrew Corry on 25/05/2022 - 13:18

    Unfortunately, these cashbacks will not be paid by the merchant because its showing that you came through Cheddar on a mobile device and finalised the purchase on a different device, e.g., laptop, another app, iPad etc… For cashbacks to track they must be completed on your mobile device.

    They rejected all my cashbacks with this excuse. Although I did all transactions using the same device. Already reported to accc. Rubbish company for sure.

    • Store Rep[Deactivated] @ Cheddar on 27/05/2022 - 09:18

      Hi Andrew,
      Our team have DM'd you - please keep an eye out for our message!
      Thanks,

    • Store Rep[Deactivated] @ Cheddar on 27/05/2022 - 17:40

      Hi Andrew - We'd love to resolve this for you.

      We've sent you a DM if you can please respond. Alternatively, please email our team at [email protected] and our team can sort this out.

      Thanks,
      Team Cheddar

  • vawiyoci on 26/05/2022 - 11:40

    So how come the people who signed up during the 2 pizza hut cashback deals were able to get their $50 sign up bonus literally within 1-2 weeks based on the comments, but for the people who signed up afterwards (BigW etc) it seems like it's going to take up to 90 days+ to finish pending??

    • kerfuffle on 27/05/2022 - 07:53

      Because Pizza Hut pay out faster. You’re not going to return your pizza unlike an item from Big W

      • vawiyoci on 27/05/2022 - 08:55
        +1

        Because Pizza Hut pay out faster.

        Really? Hasn't really been the case for me with this or other food deals on shopback or cashrewards.

        • kerfuffle on 27/05/2022 - 10:54

          Dunno about you, but I always get paid out by Pizza Hut on CR within a week or two of purchase.

          • vawiyoci on 27/05/2022 - 11:28

            @kerfuffle: Ok then, just wanted to find out that cheddar wasn't trying to pull a fast one after they got ozbargained on the sign up bonus. It's not like there were any recourse when SB or CR rejects or couldn't track a purchase.

  • frozzer on 26/05/2022 - 21:13

    I just saw the pizza hut cashback and straight away withdraw it. Hopefully it will go into my bank account soon. But the bonus cashback of $50 is still pending which should be approved too as the first purchase has been approved. I will have to send them an email.

  • haru on 26/05/2022 - 21:17

    I got mine without issue.

  • DoctorArd on 27/05/2022 - 14:13

    They finally paid up, did someone spook them with a call to the ombudsman?

    • vawiyoci on 27/05/2022 - 16:53

      When was your purchase? Mine was from early April lol.

      • Store Rep[Deactivated] @ Cheddar on 30/05/2022 - 08:36

        Hi @vawiyoci,
        Purchases can take between 30 to 90 days to be approved by our merchant partners. In the situation it hasn't been approved within this timeframe, please reach out to our team and we can investigate.
        Thanks,

        • slowey on 30/05/2022 - 09:16

          I made a purchase from Big W on 24/02, reached out to the support team last week and they told me that Big W cashbacks can take up to 145 days. Are they the exception to the 90 day limit? 5 months seems a bit excessive. Rep if you can help, that would be great.

          • kerfuffle on 30/05/2022 - 20:55

            @slowey: Same thing on CR; something I purchased in March won't be approved until August …

  • Autonomic on 30/05/2022 - 15:52

    I had my first purchase around 25/3 and had my $50 bonus approved today, around a week after the first cashback was approved. I had sent in a support ticket but they didn't get back to me until after it was automatically approved. They did get back to however and manually approve a declined Menulog transaction that I didn't even ask about (wasn't going to bother after reading the negative comments here) so that was a pleasant surprise. I'll use them again.

  • dami on 01/06/2022 - 10:09

    I got both, my cashback and the $50 bonus approved today. Shopped 2 months ago. So it all worked out in the end.

  • dami on 02/06/2022 - 12:47

    Received my bonus in my account today, took only 1 day from approval to receipt. Thanks Cheddar!

  • brisdaz on 28/07/2022 - 09:03
    +1

    @RickyMoon Can you setup a poll? It's hard to summarise the comments and see if the majority of the users are getting sign-on incentives.

    • RickyMoon on 28/07/2022 - 10:27

      “Editing on this forum topic has been locked.” I don't have permission to set a poll topic~

    • vawiyoci on 28/07/2022 - 10:59

      Finally got mine after a little over 3 months.

    • aneil915 on 28/07/2022 - 12:17

      Mod 28/7: Added poll from members request.

    • brisdaz on 10/11/2022 - 22:13

      Would be great to receive credit as well.

      It's good to see it being actioned though.

      Thanks for the headsup.

  • [Deactivated] on 03/11/2022 - 18:00

    Does Cheddar approve rewards in a single batch once a month?

  • Catsfan070911 on 13/11/2022 - 00:06

    Had to contact mod, only got around to it about 2 weeks ago after qualifying for it a long time ago

  • meego on 29/03/2023 - 09:19

    Mine got declined after waiting a month. Multiple emails to support have gone unanswered. No reason as to why it was declined. Pretty disappointed with Cheddar so far. @StoreRep are you able to assist?

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