[Resolved] Cannot log in using the iOS App

I cannot log in to OzB with the iOS App.

I entered my username and password and it said that it'd sent me an email for me to use to log in. I clicked the email link and it opened in Safari. Because of this, I cannot log in at all using the app.

Comments

  • +2

    That's a 3rd party app isn't it?

  • +2

    I entered username and password

    Post them here and maybe someone can check for you.

  • +1

    Okie I ended up fixing it by delete and reinstall.

  • I have the same problem. Reinstalling did not fix it. Login through app, asks for email verification. When I click through from the email, it opens up in browser and complains the app does not match for which the verification link was generated. :(

    • @spk-chelsea:

      Users can now opt-out of email-based 2FA confirmation under security settings. Note that the checkbox will only appear if app/token-based 2FA has not been enabled.1

      Try logging in to OzBargain in Safari. (Clicking through from the email should work.)

      Then turn off email-based 2FA:

      My AccounteditsecurityEmail-based Two-Factor Authentication

      Hopefully you should now be able to log in via the app.

    • @spk-chelsea: Actually, it turns out that you don't need to turn off email-based 2FA after all. Once you've logged in using Safari, logging in via the app will work.1

  • This is a known issue with the iOS app.

    The workaround:

    You can login [sic] using Safari first, and then login [sic] again with username/password in the iOS app. As the new login would be from the same IP address, email confirmation wouldn't be needed.

    Alternatively, you can switch to app/token-based 2FA, or turn off 2FA completely.

    • Thank you. Login through safari did not help. I disabled 2FA. Thanks for the quick response.

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