Email,s just stopped on Good Friday still had not received any Monday so-called them they could not give me a reason why after using for over 20 years they canceled it we cannot get any emails they did not message us or warned we were going to lose this email has anyone else lost their email with dodo been a customer of dodo 24 years time for a change if this is how they look after there customers loyalty does not mean anything to them
Emails just stopped on Good Friday. Still had not received any Monday, so-called them.
They could not give me a reason why. After using [email protected] for over 20 years, they canceled it. We cannot get any emails. They did not message us or warned we were going to lose this email.
Has anyone else lost their email with dodo?
Been a customer of dodo 24 years. Time for a change if this is how they look after their customers. Loyalty does not mean anything to them.
FTFY
For the OP's benefit, I picked up their dropped punctuation.
.,..,…?…
You missed the capitals. I didn't bother with Dodo's punctuation.
Your Dodo E-mail became extinct.
(That checks out).
(mod: edited)@dodo.com.au
I've sent you an email about a possible solution
That's the original one.
Its internet that flys
you may want to remove your email from the post, but also that sucks dude.
No longer their email.
Either that, or a collection of both the best and the lamest trolls Ozbargain has to offer if they get it back…
Ozy Ozy Ozey…..
If you're still a Dodo customer, just ask them to make you the email account again.
I cannot understand the logic of using an email account provided by the ISP as your main email account.
People are lazy, that's the logic.
It was probably the done thing when OP made account in 2002
Yep, my parents are still using their ISP email. From an ISP perspective it's great because it ties them into their service. It's too inconvenient to leave ISP because they'd lose access to that email address.
2002 would've been the peak of Yahoo & Hotmail emails. Even back then it was a bad move to use your ISP mail.
Twenty years ago GMail wasn't around, Hotmail and Yahoo were totally ad infested. Using an ISP e-mail address back then was probably a good option. However by now most of my non-tech friends have either a Hotmail or GMail account (most of my tech friends have their own domain name).
Those were the days, when they didn't want to give you POP/IMAP access without paying a subscription because you wouldn't be viewing their ads.
THIS
Never use your ISP email. Don't get me wrong more than half my customers do (and some are paying feees to keep the email even though they've moved ISP).
I have no idea why but when I see them using their ISP email I always mention moving it to another service such as gmail.
It's the path of least resistance when you're hooking up a complicated TV to the phone line at a time when some people now voting for the second time hadn't been born
It was only five years into the Web. I had distinctions between email [letters to friends and groups] and discussion - posts into groups that by their very nature, were a community 'property' in that there were there for discussion and couldn't be recalled therefore both a track and a proof of presence on the emerging web.
The importance of the e-mail identity in regard to all sorts of things that essential today was reasonably foreseeable - but only to those who were already exploring what the Web could do, but the e-mail was not as essential then as now.
This is why it's not a good idea to use an email attached to an ISP. You're stuck using that provider.
If you manage to get the email address back, take this as an opportunity setup a free email account, like Gmail, and forward all future emails to there and phase out your old one.
Hope they give you access again.
Yes I lost one of my favourite email addresses when my ex-wife cancelled iinet a few years back.
That sucks matey!
But give them a call, we have since changed ISPs for a few years now, but we still continued one of the iiNet email address.
About $27 a year.
All good, that was @ 4 years ago. I had too much spam coming in anyway, but the username was easy, except people didn't know there were 2 x Is in iinet.
is that why shes an ex now?
Back in the day when I used to work for a certain ISP that resembles a big puddle, if our semi-automatic system cut off your account then your email address was gone, you could have had it since the beginning of time and we could do nothing to bring it back. The amount of business clients we had that should have been going through corporate accounts instead of relying personal accounts for their business was amazing.
Why would the system cut off an account? Inactivity?
Most of the time it was billing issues, the system was quite savage about it. Unfortuantely this was one of the automatic parts to the system and we had no workarounds to fix it. Inactivity never came into it.
Today I learned that Dodo has been around for more than 20 years.
I was using their 5 bucks a month for a while. But needed call forwarding so had to move
Yeah they were fairly late to the party.
they could not give me a reason
Surely they said something?
"invoice payment issue"
"whoops we deleted it LOL"
"I have escalated the matter to a senior management engineer director who will investigate and respond in 1-3 months"
"whoops we deleted it LOL"
Laccept Our Lapologies?
Was this the loophole using their old dial-up email account for free without any other service?
Guess they caught up or deleted remaining dialup accounts …
Just Boomer things
OP, I got an email from dodo around November saying that their prices for emails were going to rise from $1.90/month to $7.80/month around this time of year. Sure enough, I just had a price increase. I was going to say 'have a look at the email portal on the dodo website', even the techs told me that a few times. I told them I can't access anything. It took over a year before someone had an answer, 'people on dial-up don't have access to their online portal, you have to ring up to change everything'.
I remember when dodo was a small company working out of a shed in Clayton
I ran out of breath reading this.