Avoid Optically.com.au - Incompetent

My Fiance ordered prescription glasses in January. Lots of delays and Excuses, then the glasses turned up. In the meantime she ordered from another company that she has used before that were quoting longer times eyebuydirect.com.au which arrived sooner and were perfect. In the meantime, Optically eventually shipped the glasses, with many apologies, and when they turned up, were incorrect. We obviously sent it back with tracking (I didn't trust these Laughing clowns), and it arrived 19 days ago. STILL NO REFUND.
I regrettably could only lodge a 1 star review, so Please be wary when dealing with these Clowns. I start to smell Pyramid-style selling.

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Optically
Optically

Comments

  • Further to this, no Tax Invoice issued.

  • I see what you did here.

  • "eyebuydirect.com.au
    is parked free, courtesy of GoDaddy.com."

    • Funny EBD have been fine?
      But Optically? Lots of apologies etc. A Refund was issued on 28/3rd. Nothing via Paypal or the accounts.

  • +3

    shoulda gone to specsavers

  • Was expecting a "member since 14/4/2022" but was pleasantly surprised…

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