I use a password manager to generate unique strong passwords. I kept trying to reset my password, and although the site accepts it, it was never set against my account.
My auto-generated password was v6wAsB&QY#LVc* (obviously I'm not using that now). There was no feedback that it didn't work, it says it accepted the change and that it would logout my devices - but the new password never worked.
Once I used a much weaker password it worked and I could login again. I think some additional guidance/validation is required.
Some systems have a max character count for passwords.