Hi OzB, I am wondering if it is legal to not mention minimum spend on offer email?
I only can find it on their promotion page after click on tiny T&Cs link, it not even on the top section, it was mentioned under Q&As section. The email shows 4 steps to get the offer but no minimum spend mention.
Judge Dredd
.
What does the *asterisk link to
No idea, maybe link to the moon.
So you didn't bother to look at the * term and get your knicker in a twist when you don't understand/follow them?
I admit that I assumed minimum spent usually shown near the title or on instructions as others normally do. Honestly, I didn't see little T&Cs below.
Is there a footnote at the bottom of the e-mail to go with that asterisk? Those screengrabs are a bit tight.
No, I dont know why they use asterisk there. I attached the link above.
T's and C's are at the bottom with the minimum amount listed under the 'The Offer' expandable section. Have to agree with you though that it's a bit hidden. I would log a complaint to their support team and if they don't provide an adequate resolution then close your account.
Klarna are such dodgy C#%&s, they've hidden the minimum spend under the section Terms and Conditions (of the offer).
For eligible customers making a purchase between $60 and $2,000 using Klarna during the offer period, Klarna will:
for Pay in 4 purchases, deduct $15 off the full order value by waiving $5 from the customer’s 2nd, 3rd and 4th instalments; or
for Pay Now by Card purchases, refund $15 to the customer’s credit or debit card linked to their Klarna account that was used to make the purchase.
Who is going to find such a needle in the Klarna haystack?
I told them exactly like that. such a bait advertisement.
Whoosh
i guess you didn't bother to read tiny little T&C's of all those ebay deals and cashback offers posted here
surprised this is your first missed T&Cs
New customer or existing?
On the link to promotion page, if you scroll down to "Promotions FAQ.", the answer to minimum spend is the first one.
I think best to avoid Klarna. I have a refund of $296 that they have not processed for over 15 business days. Chased support up and they said it is escalated. 4 business days later, nothing. Support now shows agent will get back in 1-2 days.
Who will prosecute them?