I recently came across an Australian domain registrar who claims that their servers are leased from VentraIP. This registrar also provides website designs.
I'd like to ask some questions if any of you could help me.
Can a registrar by law do the domain transfer service on a customer's
behalf? i.e. The registrar is requesting the customer to provide the EPP code.Can a registrar by law register new domain names on a customer's behalf?
i.e. filling all registration details on the customer's behalf.How can I know that my domain/s is really registered and is owned by me or my company?
Can a registrar (also a website design company in this case) by law ask the customer to provide his/her existing hosting account details, as the registrar wants to help the customer transfer the domain and hosting to avoid any downtime.
Grateful if any of you could reply.
I'd really like to know the answers.
Thanks.
i'm not an expert on these matters but i'm also not a novice.
sounds like a ventraip reseller. nothing unusual
registration and web hosting can be controlled by separate entities if you want (some people suggest that separating is safer).
i pretty sure domain transfers are initiated via the new registrar. an unlocked domain + epp code are required to complete the transfer.
i would tend to think a registrar can register domains on behalf of a customer if the customer has instructed them to do so.
you can check domain registration details looking at the whois info for the domain name.
i think the company is trying to help you out with your site transfer. if you don't want their help then you could manually transfer the files and configure the web hosting. you are under no obligation to provide login credentials to your existing site.