Yo have to register Samsung Care+ separately?

MKBHD on 09/03/2022 - 21:48

https://www.ozbargain.com.au/node/670276
https://www.ozbargain.com.au/node/672642

Folks who purchased Flip 3 Bespoke edition with free Care+ (eg. above deals), did you register for your Samsung Care Plus after receiving the device?

I received no vouchers for Care+ and I simply did not register, and upon checking now Care+ does not show up in my Samsung Members app.
I got a S22 Ultra with BONUSCARE and that shows up out of the box without having to register it.

PS - Bespoke edition took 6 weeks to come as it had to be custom made. I have emailed Samsung Care, but what are your thoughts on this?

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Comments

  • archieduh on 06/05/2022 - 19:51

    Hi.. Did you find out? This is so bizzarre.

    • MKBHD on 06/05/2022 - 20:57
      +1

      Still unsure. I didn't register, but when contacting Aurison or sth (the trade up partner of Samsung) they also handle Care+ for Samsung. They said my phone is eligible for swap under Care+ but there is something technical issue in my account which is why it doesn't show in members app. I can still swap so Care+ is valid. Weird indeed.

      • archieduh on 06/05/2022 - 21:15

        Thanks for sharing. I shall contact them as well

  • JoeBogan on 18/05/2022 - 13:13

    Hi OP, did you end up sorting this issue out?

    I'm currently having a similar issue where the Samsung Care registration isn't recognising my serial number.

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