Hi,
I sold a computer about a week ago. Listed out the exact specs of the PC in the marketplace listing and negotiated with the buyer to get a final price. Showed him it working at my house and he was happy with it so handed over the cash and he took off the Pc.
The buyer messaged me today and said that he was unhappy with the system because he tried to upgrade the ram and it was ddr3 ram which meant it was older than the type of pc that he wanted (the specs in my listing photos detailed the ram was ddr3)
He asked me when I built the pc at my place and I told him that I built it “in this form” about 12 months ago which is true.
He just messaged me asking for a refund and I told him that I couldn’t refund him as there was nothing wrong with the pc and it should be suitable for his needs. He said he has my address and “we’ll see about that!” I just ended up blocking him.
Am I in the wrong or right here?
He didn't put built 12 months ago in the ad, he said that in person when the person asked. Personally, I think he basically filtered discerning people out by putting an outlandish price for old hardware, but there isn't much necessarily wrong about that - it's the fact that when the game was up, he chose to mislead. Everyone was with him until he revealed that part of the exchange and his justification that it was based on wanting the sale to not crash says it all. Up until that moment, it's fair game. Now it is grey and really a question of whether you're a decent person but a decent person, probably would not have said that in the first place. Still, he might have misunderstood the question.. Maybe. I hope so.