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[Pre Order, Prime] Bonus $100 Amazon Credit + Bonus Gift (~$499 RRP) with Samsung Galaxy Tab S8/S8+/Ultra from $1099 @ Amazon AU

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[Pre Order, Prime] Bonus $100 Amazon Credit + Bonus Gift (~$499 RRP) with Samsung Galaxy Tab S8/S8+/Ultra from $1099 @ Amazon AUAffiliate
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dm02 on 28/02/2022 - 17:46 amazon.com.au (4081 clicks)
Last edited 01/03/2022 - 16:10 by 2 other users
PRIME100TAB100
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Prime members: Get $100 credit to use on Amazon.com.au when you pre-order a Samsung Galaxy Tab S8 series device from Amazon AU. Apply the code PRIME100 at checkout and your credit will be automatically applied to your account upon delivery. The $100 credit offer is only valid for the first 500 redemptions or until 3 March 2022. Promo credit expires on 31 May 2022. Plus, you will be eligible to redeem a bonus gift pack from Samsung (valued up to $499). You will not be billed until your device is shipped out. Pre-order today for delivery from 4th March. Maximum 5 orders per customer. Amazon and Samsung terms & conditions apply. Offer ends 11:59pm AEDT on 3rd March 2022 or while stocks last.

Plus GWP (up to $499 RRP) for all Amazon customers:

Bonus Samsung Gift Bundle Terms & Conditions
The Bonus Gift Bundle offer is a Samsung Electronics Australia Pty Ltd (ACN 002 915 648) promotion and is subject to the terms and conditions of Samsung – for full T&Cs visit www.samsung.com/au/offer/galaxy-tab-s8-offer/terms/. Offer applies to the purchase of a Participating Product from 10th February to 3rd March 2022. Eligible Customers must register a claim between the 4th March and 1st April 2022 in order to redeem a Promo Code. Promo Codes must be redeemed for a Bonus Gift Bundle prior to 15th April 2022. Customer must retain tax invoice or other eligible proof of purchase as proof of eligibility. For details on how to redeem the Bonus Samsung Gift Bundle from Samsung, visit Samsung's T&Cs page. https://www.samsung.com/au/offer/galaxy-tab-s8-offer/terms
Amazon is not responsible or liable for any loss, damage or injury suffered by a claimant as a result of Samsung Electronics Australia Pty Ltd or otherwise as a result of the claimant redeeming a gift bundle from Samsung, except for any liability which cannot be excluded by law.

How to redeem your $100 credit (Prime members only) and your bonus gift from Samsung.

Step 1: Pre-order any model, size or colour from the Galaxy Tab S8 series below

Step 2: (Prime members only) Enter code PRIME100 at checkout and the $100 credit will be automatically applied to your account when the device is delivered. Terms & conditions apply

Step 3: Redeem one of 3 bonus gift packs from Samsung, based on your selected model. Samsung claim and redemption process and terms & conditions apply.

Computing Samsung Store Credit Tablet Android

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closed Comments

                • Findmebargain on 04/03/2022 - 11:52
                  +1

                  @ensanguined: Let's hope! I checked this morning, Samsung themselves ran out of the 256GB ultra tablets, gotta think they have a serious stock issues.

                  I am not worried abt the charge they did unless I wanted to cancel my tablet order, because the final charge for the tablet will be less by the amount they already charged me. Just a little disappointing now I don't have my new toy for this weekend.

                  • ensanguined on 04/03/2022 - 14:15

                    @Findmebargain: Same lol. Can you imagine if the stock takes so long to come in that we miss out on getting the promo code in time for our welcome gift (1st April):

                    https://www.samsung.com/au/offer/galaxy-tab-s8-offer/terms/

                  • ensanguined on 07/03/2022 - 14:45

                    @Findmebargain: I ended up cancelling my Amazon order. Samsung ignored all of my multiple emails about the issue and Amazon could tell me nothing, and I didn't want to risk getting the tablet too late and missing out on the offer.

                    • Findmebargain on 07/03/2022 - 18:50

                      @ensanguined: thanks for the update, man what a bummer! but if you cancel with Amazon and reordering elsewhere post launch, will you still get the pre-order bonus though?

                      • ensanguined on 10/03/2022 - 11:17

                        @Findmebargain: Will lose the bonus for sure, but I would order from the education store and get the discount instead. Man I still want this thing lol…

                    • Ash-Say on 07/03/2022 - 19:01
                      +1

                      @ensanguined: Just spoke with Amazon - Ultra model is out of stock and there is no ETA.

                      Likely to lose bonus

  • FobMan on 09/03/2022 - 17:55
    +1

    Just received Amazon delivery estimate for Ultra 256gb wifi 29th March to 1st May. Rediculous

    • ensanguined on 10/03/2022 - 11:18

      What a joke. I emailed the two Samsung promotion email accounts a week ago asking if they will honour the promotion past April due to the delays and they both ignored me. Nice!

  • Findmebargain on 11/03/2022 - 13:15

    Good sign. Amazon just charged me and ETA next Tuesday!

    • FobMan on 11/03/2022 - 20:20

      Findmebargain when did you order?
      Mine was last day 3rd. I wish I ordered sooner but wasn't 100% about getting the tablet.

      • Findmebargain on 12/03/2022 - 12:19

        Ordered end of Feb weekend. Yeah, I also took a while comparing deals. Hope yours getting an ETA update soon!

  • Ash-Say on 12/03/2022 - 08:41

    Has anyone receive their redemption code from Samsung?

  • FobMan on 13/03/2022 - 17:33
    +1

    I heard it takes maybe a day but on Samsung website it says up to 7 days. For those receiving their tablets late in the month you do not have much time to get redemption code then to order the free promotion products.

    What about the free $100 Amazon credit that supposed to be used before the month ends as well.

    Might as well return tablet if cannot get both.

    We should all make a complaint to Fair Trading.

    • ensanguined on 14/03/2022 - 12:10

      Exactly why I cancelled my order. And I am still waiting for responses from Samsung to my many emails asking about this exact issue.

  • Findmebargain on 14/03/2022 - 16:51
    +1

    I can confirm from my own experience that the $100 bonus credit was issued by email at the same time Amazon charged and invoiced upon shipping the order.

    The expiry of the promo credit remains 31/5/2022 as per OP, which means I have a month and a half to spend it all.

    I have noticed a change to the due dates mentioned in OP which may benefit some of you who are still waiting for your delivery. The period for claiming (register for) the promo code is now 30/4/2022 as per https://www.samsung.com/au/shop-gift/, extended from 1/4/2022 noted in OP.

    You now have until 15/5/2022 (extended from 15/4/2022) to redeem your gift once you have your promo code.

    So fingers crossed Amazon will have all pre-orders delivered this month or at least a few days before 30/4/2022.

  • FobMan on 15/03/2022 - 19:46
    +1

    Findmebargain thanks for update.

    Seems good that promo period has been extended.
    Only thing now is when we will receive our tablets from Amazon.

  • Findmebargain on 18/03/2022 - 20:42

    Promo code received 5 days after claiming. Bonus gift ordered.

  • Jt3009 on 19/03/2022 - 11:43

    I was just declined by Samsung redemption

    Dear customer,

    Thank you for participating in the Samsung Galaxy Tab S8 Pre-order Promotion 2022.

    Your claim reference number is: AUE2xxxxxxx8-146

    Unfortunately, your claim has been deemed invalid as Your Purchase was not from a Participating Retailer..

    Therefore, you are not eligible to receive the promotional gift.

    Please refer to the Terms and Conditions if you have any questions regarding the eligibility criteria.

    Kind regards,

    Samsung Electronics Australia Pty Ltd

    Live chat told me to email or call.

    (Sat, 19 Mar 2022 09:31:05) Samsung Australia Support?? :: We do apologize for this.For further queries relating to Promo code queries, delivery of Bonus Gift Bundles, escalations, email [email protected] or
    phone:1300 362 603 option 9, then 4

    Call center hung up just on bot answer

    So I emailed.

    Now I am on my way to Garden City Samsung Kiosk…

    I can't find the original Promo page for Tab S8 Ultra because it has ended.

    Amazon Live Chat told me the promo is Legit and claimable.

    This ordeal has raised my blood pressure . ..

    • ensanguined on 19/03/2022 - 12:07

      Where did you get it? Amazon directly? Of course it's a participating retailer (https://www.samsung.com/au/offer/galaxy-tab-s8-offer/terms/), unless you got it from the Marketplace?

      • Jt3009 on 21/03/2022 - 21:47

        100% Amazon sold and shipped.

    • Findmebargain on 19/03/2022 - 12:30

      If you purchased from Amazon AU, you would have a Tax Invoice issued by "Amazon Commercial Services Pty Ltd trading as Amazon AU" being a valid Participating Retailer in your proof of purchase used in claiming.

      • Jt3009 on 21/03/2022 - 21:48

        That's exactly what it says on the invoice

    • BenTheBargainer2013 on 21/03/2022 - 16:12

      I'm encountering this too, I've called at least 8 times and emailed multiple

      • Jt3009 on 21/03/2022 - 22:09

        I went to the Samsung Kiosk on Saturday, and the store manager asked me to email promos.au for resolve. And if that doesn't work, he will call the Area Manager to escalate.

        So I'm still waiting for promos.au to reply since Saturday.

        I also have an email from tech support department, telling me that I should email the the people who doesn't reply and call the phone that doesn't get answered.

        Re: Promo Code Enquiry - 8218xxxx47
        Samsung Au Contact Us <[email protected]> 2022年3月21日 下午1:03
        回覆: Samsung Au Contact Us <[email protected]>
        收件者: [email protected]
        Dear xxxx,
        Thank you for contacting Samsung Electronics Australia.
        I understand that you are contacting us about the claim for reference number AUE20220305064148-146 about the pre- order redemption code that has been declined and I do apologize for the inconvenience.
        We are glad that you reached out and for letting us know what happened. For you to be provided assistance in redeeming the bonus gift, please contact our promotions team:
        Promotion Support
        For queries relating to claim submission, claim status and delivery of e-Voucher Codes, email [email protected] or phone: 1300 362 603 option 5 NO SUCH OPTION, AND PROMOS.AU HAS NOT REPLIED SINCE SATURDAY
        For queries relating to Promo code queries, delivery of Bonus Gift Bundles, escalations, email [email protected] or phone:1300 362 603 option 9, then 4 TRIED ON MONDAY AROUND 2PM, NO SUCH OPTION TO CHOOSE, ONLY SOME TOUCH MENU FUNCTION, WHICH I SELECTED THE PROMOTION DEPARTMENT TWICE, BOTH TIMES CUT ME OFF AFTER LONG SILENCE WAIT.

        While you have contacted Samsung Technical Support, we recommend that you contact our eCommerce / Aftersales Team directly due to the nature and urgency of your concern.
        We would like to set your expectations that due to new products and promotions, our team is currently receiving high volume of calls and a wait time of 7-8 min is possible.
        Considering this, we humbly ask for your patience. You may contact our team below:
        Aftersales: 1300 362 603(Option 4) 8 AM to 8 PM AEST Monday to Sunday [email protected] 8 AM to 8 PM AEST Monday to Sunday. THERE IS NO OPTION 4, AND THE TOUCH CALL FUNCTION SHOWS ALL SUPPORT IS OFF AFTER 5PM, I EMAILED ONLINE SUPPORT ON SAT, AND NO REPLY YET.)
        If you have any further questions, please feel free to contact us (Technical department) via these channels:
        - Live Chat - https://samsung-livechat.sprinklr.com/seao/au/index.html Available 24/7 LIVE CHAT BOT WORKS, BUT NO LIVE PERSON AT 7:45PM
        - Samsung Customer Care - General: 1300 362 603 8AM to 8PM / Monday to Sunday NO SUPPORT AFTER 5PM
        - Samsung Members - We recommend downloading the new Samsung Members App for useful tips and tricks, as well as fast access to help and services, available now on Google Play Store. IT IS AS USELESS AS THE REST OF THE SUPPORT NETWORK
        For more information, click the link below: https://play.google.com/store/apps/details?id=com.samsung.an…
        Please take note of your Samsung reference number: 821xxxx73.
        Thank you for choosing Samsung.
        I hope you enjoy the rest of your day!
        Kind Regards,
        Chito M.
        Samsung Customer Care www.samsung.com.au
        - CUSTOMER SATISFACTION SURVEY –

        WE VALUE YOUR FEEDBACK AND WOULD LIKE TO HEAR ABOUT HOW WE PERFORMED IN OUR LAST ENGAGEMENT. IF YOU COULD FILL OUT THE SHORT SURVEY AT THE END OF THIS MESSAGE, WE WOULD DEFINITELY APPRECIATE IT. THIS WILL HELP US PROVIDE YOU WITH AN EVEN BETTER EXPERIENCE IN THE FUTURE

        PLEASE DO NOT REPLY TO THIS EMAIL. THIS EMAIL ADDRESS IS NOT MONITORED. IF YOU WOULD LIKE TO SEND US A REPLY, PLEASE USE OUR EMAIL PRODUCT SUPPORT PAGE AT HTTP://WWW.SAMSUNG.COM/AU/SUPPORT. PLEASE QUOTE YOUR CUSTOMER REFERENCE NUMBER IN THE BODY OF YOUR MESSAGE. SAMSUNG ELECTRONICS AUSTRALIA PTY LIMITED (ACN 002 915 648) IS COMMITTED TO PROTECTING YOUR PRIVACY. WE HAVE ASKED YOU TO PROVIDE US WITH PERSONAL INFORMATION INCLUDING YOUR NAME, ADDRESS AND CONTACT DETAILS SO THAT WE CAN ASSIST WITH YOUR ENQUIRY. IF YOU DO NOT PROVIDE THIS INFORMATION, WE MAY NOT BE ABLE TO ASSIST YOU. THE INFORMATION YOU PROVIDE WILL BE COLLECTED BY OR ON BEHALF OF SAMSUNG ELECTRONICS AUSTRALIA AND MAY BE DISCLOSED TO OTHER SAMSUNG GROUP COMPANIES AND TO THIRD PARTIES THAT HELP US DELIVER OUR PRODUCTS AND SERVICES (INCLUDING SUPPLIERS, CONTRACTORS, DEALERS, AGENTS AND BUSINESS PARTNERS) OR AS REQUIRED BY LAW. SOME OF THESE PARTIES MAY BE LOCATED OUTSIDE OF AUSTRALIA, INCLUDING IN SINGAPORE, KOREA AND THE PHILIPPINES. OUR PRIVACY POLICY, AVAILABLE AT WWW.SAMSUNG.COM/AU/INFO/PRIVACY.HTML, EXPLAINS HOW WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION AND HOW YOU MAY ACCESS AND CORRECT THE PERSONAL INFORMATION THAT WE HOLD ABOUT YOU. IT ALSO TELLS YOU HOW YOU MAY CONTACT US TO COMPLAIN ABOUT A BREACH OF THE PRIVACY ACT, AND HOW WE WILL DEAL WITH SUCH A COMPLAINT.

        • BenTheBargainer2013 on 21/03/2022 - 22:45

          I called at least 6 customer service reps today, could hardly hear any of them

          They all kept saying Amazon marketplace is not valid retailer

          So majority of staff have got the info wrong just like "Fobman" below has said

          I finally got through to one who was going to approve it then I went on hold and they hung up

          I have sent a lengthy email to the promo one, but also put another claim in today and have got the exact amazon tax receipt, I only used screenshots of my account etc

          • BenTheBargainer2013 on 21/03/2022 - 22:45

            @BenTheBargainer2013: I've never experienced worse customer service, literally all of them hung up on me

          • Jt3009 on 21/03/2022 - 22:52

            @BenTheBargainer2013: But, it's not amazon market place (third party). Go to your closest kiosk if you have to. They owe us $499.

            • BenTheBargainer2013 on 21/03/2022 - 22:54

              @Jt3009: Oh I will be getting this sorted I am beyond angry

              I called Robina kiosk today and the guy just kept apologising saying he couldn't help

              I will keep you updated

  • FobMan on 19/03/2022 - 20:56
    +1

    Must be Samsung customer care person not properly trained or know about differences between Amazon AU and third party Amazon.

    Hope this is sorted out for when I have to deal with ordering the free promotions

    • BenTheBargainer2013 on 21/03/2022 - 22:55

      You are bang on the money, I spoke with around 6 reps and they all quoted marketplace

      And all of them hung up on me after a few mins

      • Jt3009 on 21/03/2022 - 23:42

        Try this

        I got this trail from the Samsung Member Community Forum.

        There are many with the same problem, but one moderator called Laura is replying to messages.

        you can direct message her or email.

        • BenTheBargainer2013 on 24/03/2022 - 20:42

          Any update for you? I did another claim and it got rejected, emailed Laura she said she would send to appropriate team

  • FobMan on 21/03/2022 - 23:12

    We need to message Jeff Bezos to communicate to Mr Samsung to sort out this mess. Unbelievable.

    I'm sure there is no third party Amazon AU seller that even has stock to sell.

    Hope all is sorted.

  • FobMan on 26/03/2022 - 20:14

    Any updates on getting the promotions that were rejected sorted?

    • Jt3009 on 26/03/2022 - 23:21

      I am on my third Claim attempt. No replies from anyone yet.
      All told me to wait for update.

      • BenTheBargainer2013 on 27/03/2022 - 05:36

        I put my 3rd claim in with a notes screenshot attached saying "Amazon is a valid retailer"

        See how I go

        I'm so angry, I haven't even used the tablet in over a week, thinking of trying to get a refund

  • FobMan on 30/03/2022 - 10:46

    Was hoping to have received tablet on 29th March.
    Guess it will be anytime up to 1st May.

  • RockmanRock on 09/04/2022 - 19:04

    Did anyone ever get the promotion voucher working in the end?

  • FobMan on 13/04/2022 - 14:01

    Still waiting on tab s8 ultra.
    Not happy.

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