Hi, I have recently updated Radeon Software update "radeon-software-adrenalin-2020-22.2.1-minimalsetup-220202_web" and after that my laptop speaker isn't working. I have tried different things but no benefit. Anyone had same issue ? Please help.
IdeaPad S540 13 AMD Lenovo Sound Issue after Radeon Update
ChipsChicky on 08/02/2022 - 13:14
Last edited 08/02/2022 - 13:20 by 1 other user
Last edited 08/02/2022 - 13:20 by 1 other user
Comments
- Restarting Laptop
- Checking windows 10 updates and restarting
- Checking in Sound settings that Realtek is still selected as sound output option.
- Updating drivers from Device Manager
- Uninstalling drivers from Device Manager for Realtek Speakers and installing again.
Have you checked volume / mute? 😀
oh i forgot that, yeah its on but still not working.
Plug in headphones and see if that gives sound?
Headphone jack is working, Bluetooth is working, only speakers ain't working.
What's the full and exact model number of your laptop. ie. (S540-13API)
Did you read this before installing?
"Important Note for Laptop and All-In-One (AIO) PCs
AMD recommends OEM-provided drivers which are customized and validated for their system-specific features and optimizations.
If you experience issues using the Radeonâ„¢ Software Adrenalin Edition driver package downloaded from AMD.com, please install the OEM-provided drivers for full support and compatibility"Its,S540-13ARE. I didn't read that and actually have no idea from where to get latest drivers of Realtek which is already installed.
If i don't upgrade AMD Radeon, laptop starts lagging and after update, this happened. I am not very tech savvy person, so kind of hanging in between what to do.
Thanks to all. Finally it worked. Downloaded driver zip file from below link and followed the prompts
https://www.intel.com/content/www/us/en/download/19336/realt…
Please elaborate to avoid a duplication of effort