Woolworths Mobile Calling Mobile Numbers Stopped Working Today

Lhiya on 19/12/2021 - 20:44
Last edited 19/12/2021 - 20:51 by 1 other user

Hi,

Any fellow Woolworths mobile user has a similar problem today, that when calling a mobile number, I got the error "Insufficient fund in the account". I have the long expiry 365 day 100GB prepaid plan and still got well over 200 days before expiry, I don't understand why calling mobile numbers stopped working suddenly?

Strangely calling landline numbers still work.

Thanks.

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• 

  vinnychase on 19/12/2021 - 21:48

  +2

  Welcome to OZworths Mobile how may I direct your call

  • 

    AdosHouse on 19/12/2021 - 22:20

    +1

    Well I feel like you could direct OP's call to the other mobile they are trying to call.

    • 

      Switchblade88 on 19/12/2021 - 22:29

      "I'm sorry, you have insufficient funds in your long expiry account to make that call."

• 

  randomusername2017 on 19/12/2021 - 22:38

  -1

  Since when do mobile numbers start with 1900…

• 

  avoidfullprice on 19/12/2021 - 23:53

  +1

  I got that when I try to send a video MMS.

  I can still make voice call, and send SMS without the insufficient fund message.

  Stab in the dark - something to do with wifi calling.

  • 

    hiya on 19/12/2021 - 23:57

    Thanks for suggestion - i tried turning off wifi calling (even tho i don't think Woolworths mobile has this feature) and still got same insufficient fund msg.

• 

  SmiTTy on 20/12/2021 - 01:08

  +2

  Log onto woolworths mobile portal and see if anything looks out of place? You might need to just give them a call to see what's going on if everything looks OK

• 

  hiya on 20/12/2021 - 11:12

  Magically the problem disappeared today.

  Thanks for the advice everyone.