How to Ban ZAVVI Deals on OzBargain?

Hi OzBargain

I recently purchased goods from ZAVVI about almost 2 months ago, after seeing a deal posted on this website.

Item never arrived, terrible customer service and refusal to refund.

I love this website as I have purchased many items due to the deals identified by other people.

But this one seller, i wished i had read reviews on ProductReview.com.au (https://www.productreview.com.au/listings/zavvi) before i placed an order with that company.

This company is borderline scammers.

Is there a way OzBargain website can have a rating system for the actual store ?
This would save so much headache for all buyers who are now in transaction disputes with this company.

Cheers, Tim

Related Stores

Zavvi AU
Zavvi AU

Comments

  • +1

    You have technically answered your own Question, research, research and research.

  • +1

    on a positive, thanks for posting the link, i've got entertainment for the next hour reading through the negative reviews (it's a sick obsession, i know)

  • +1

    How did you pay?, can you lodge a claim through Paypal or such?

    Interesting they're owned by a UK company, they don't seem to have an ABN/ACN or real Aussie presence, and no real contact details:
    https://en.wikipedia.org/wiki/The_Hut_Group

    • +1

      going by the reviews, paypal is listed, but won't work …

      credit card charge back is about the only option …

      mobile phone number disconnected …

      physical address is vacant block of land …

      but most people seem to receive their item eventually

  • +1

    I've made orders from them that went fine. Most recently though I had a 6 month old pre-order for a figurine that has been in stock at other stores for months which still had no communication or indication of when it would ship, so I cancelled and went with another store. I wouldn't ban them outright, they have good prices and are fine at shipping things for the most part.

  • ScamDoc Analysis of the website

    "Zavvi.com.au"
    60%

    Average trust score

    More investigations are necessary

  • +2

    Literally everything has a 1.5 star rating on Product Review

  • One person not happy, telling 10000 and posted 9nline.
    One person happy say 10x

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