Overheating GPU Radeon RX 580 - DotA 2

snickerz on 18/11/2021 - 00:29

I recently built a system for general use and added a RX 570 Radeon GPU to play DotA 2. I have a Ultra Wide QHD monitor and i was happy with the performance.

I got an option to upgrade my gpu to RX 580 for a minimal difference and i went ahead with the upgrade.

That’s when the problem started. While playing DotA2 the system would randomly restart … this takes away the fun part from the game.

I tried a million things but the thing which seems to have made a difference is I use MSI Aftershock to manually set the fan speed to 85% constant to keep the game from crashing. Now RX 580 is more than capable to run dota 2 smoothly so setting the high fan speed does not make sense and if the gpu is heating up it should ramp up the fans itself.

I am now suspecting this might be an issue related to the thermal paste on the gpu. I am tempted to take the card apart and re-apply the paste. Any recommendations?

Gaming

Comments

  • bazingaa on 18/11/2021 - 00:44

    what is the history of RX580 and what is the power rating of your PSU ?

    MSI Aftershock to manually set the fan speed to 85% constant to keep the game from crashing

    what is the temp when it is crashing, you can use GPU-Z to log temp, fan speed, clocks , power consumption etc to a txt file and analyse it later. also, try setting fan to 100% and play the game for sometime while monitoring temp etc on GPU-Z or afterbuner. So you can confirm whether you need to reapply thermal paste

    • snickerz on 18/11/2021 - 09:11

      The RX 580 is purchased new from SCORPTEC on 25/10/2021
      The power rating of my PSU is 550W Bronze

      I don't know the exact temperature at which the crash occurs… but I see as soon as I start playing Dota 2, the temperature of the GPU core goes straight up from 25 Celcius to 70-72 Celcius

      When I use MSI Afterburner to set the fan speed to 80-85% the GPU temperature remains between 55 - 65 Celcius and that seems to have fixed the crashing issue

      Now the RX 580 are notorious for their fan noise… and I did not hear the GPU fan ramp up once… till I manually did it using MSI Afterburner

      • bazingaa on 18/11/2021 - 10:22

        Wow! do they still manufacture RX580? I thought it is a used card. If it is a new, thermals should be fine. I think you can claim warranty then. I had more than 80 C hotspot with my old nVidia GTX1060, stable as always. 70 degrees should be ok for a GPU (I am not sure about AMD though as I have no experience with that)

        edit: how is the case airflow? do you have a very small case?

        • snickerz on 18/11/2021 - 10:47

          They actually do and with the crazy GPU prices these days I got a good deal on this one… and when I say a good deal… I actually paid 400$ for a card from 2017!

          I have had a chat with the people at SCORPTEC and they advised I can change the thermal paste but it would be just easier to bring the card in for their diagnosis. So I will probably just drop in the card at store tomorrow for them to have a look!

          • bazingaa on 18/11/2021 - 11:30

            @snickerz: yes, now the GPU market is crazy. I think better to return to them for diagnosis.
            Couple of years ago, I got an ex-mining RX570 and same thing happened upon testing but it was not related with temperature, then it never powered on after shutting down and had to return to the seller. Then found a GTX1060 for a lesser price. Best decision I have ever made regarding a GPU.

            Is it a RX580 8GB? If not, may be even a GTX1060 6GB would be better, I have seen GTX1080 even around $400 but not sure about these days

        • snickerz on 18/11/2021 - 10:49
          +1

          For the AIRFLOW … i have a Cooler MAster NR600 casing which has a good air flow… I have three fans front for air in-take and three for exhaust (2 top + 1 back)

  • Diji1 on 18/11/2021 - 02:12

    Replacing thermal paste isn't a bad idea but old/badly applied TIM shouldn't cause crashing, just slow down. Power can sometimes cause crashing as can driver issues.

    Did you do clean driver install?

    If not you can download driver and DDU, unplug network (prevents Windows auto driver install), reboot in safe mode,

    run DDU , uninstall driver, reboot and install the driver for the new card.

    • snickerz on 18/11/2021 - 09:15

      I have done a new installation of windows, clean driver installation using DDU, downgrade drivers to an older version from ASROCK RX 580 website, upgraded the drivers to the newest version, turned the PCI Power management control to off in power saving profile of windows 10

      I have a 550 W PSU which is sufficient to support RX 580 without stress

      The GPU temperature while playing Dota goes straight up to 70-72 Celcius but the GPU fans dont crank up

      When i set the Fan speed manually to 80-85%, the GPU temperature sticks between 55-65 Celcius and system seems to be stable

  • johndoe89 on 18/11/2021 - 09:23
    -4

    Radeon suck… change it to NVIDIA… problem solve….

    • CrispyChrispy on 18/11/2021 - 11:17

      Been happily using a RX 570 for more than 2 years, runs perfectly fine.

      Was never a fan of NVIDIA's fortnightly 1GB driver updates tbh, but their control panel is better than Radeon's.

  • hurtsville on 18/11/2021 - 10:48

    You wouldn't happen to be running the MSI RX580 Armor 8gb OC would you?

    I ran that card for a couple years and it was super hot and loud. It did reliably run dota2 in vulkan on medium settings though.

    • snickerz on 18/11/2021 - 10:50

      I have the ASROCK RX580 OC 4 GB

      I play Dota @ on DirectX 11 which is the recommended setting

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