eBay Item Not as Described but More than 12 Months Later

Ltap on 15/11/2021 - 16:17

Long story short:
* I purchased a 20,000mAh GPS Tracker off eBay but recieved a 10,000mAh.

Long story:
* I was suspicious it was actually a 10,000mAh from day 1 but was assured by the seller it was 20,000mAh (have emails).
* I went on to use the device but it stopped working approximately 16 months later.
* Out of curiosity I cracked the device open (breaking the case) and discovered it was in fact a 10,000mAh battery.

  • Paypal and eBay won't help (outside of their time frame).
  • The seller is Australian, is still trading and has an ABN and Name.
  • I have contacted the seller with no response.
  • I have no other ideas other than VicPol who will treat it as a civil case and the Ombudsman who will want more evidence that I do not have.

At the end of the day, it's a simple life lesson to go with your gut and deal with these things at the beginning. But as I said it would have required me to physically break the case which I would have been stuck with if it was in fact correct.

To me, I'm not in need of any compensation or another device but I feel like the seller should be made accountable to some level.

General Discussion

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Comments

  • garetz on 15/11/2021 - 16:22
    +9

    Way too late, should of checked within the time frame you had available.

    • DashCam AKA Rolts on 15/11/2021 - 17:39
      +1

      Agreed, way too late, should of have checked within the time frame you had available

  • Hithere on 15/11/2021 - 16:28

    You could send the seller a nasty email with profanities in it, apart from that move on.

    It was eBay after all, and you got 16 months out of it. More than a lot of the junk sold there lasts.

    There is an Australian eBay forum that you can post in.

    The users are very helpful and share bad seller's information when this type of issue occurs.

  • Cluster on 15/11/2021 - 16:29

    Unfortunately we're at a point where any seller claims on eBay regarding battery life in no-name brand products must be grossly inflated. I've seen this so many times in mobile phone batteries. It's actually amazing when you get something that's not fake.

    I would suggest too much time has passed for you to get a satisfactory remedy.

  • bobbified on 15/11/2021 - 16:47
    +3

    I have no other ideas other than VicPol

    I'm sure the police have better things to do than investigate a complaint about a 16 month old battery.

    • weezlebub on 15/11/2021 - 17:16
      -1

      yeah, they have to beat down the doors of anyone who says anything negative about Daniel Andrews

  • bongom on 15/11/2021 - 16:48

    How long after purchase can you post eBay feedback?

    • bobbified on 15/11/2021 - 16:49

      Whatever it is, it'll definitely be less than 16 months! haha

    • MiscOzB on 15/11/2021 - 17:10

      Within 60 days from purchase date.

  • jv on 15/11/2021 - 16:55
    +4

    I'd contact Dan Andrews directly.

    After he passes the new laws, he'll be able to give the seller the death penalty.

  • Jimothy Wongingtons on 15/11/2021 - 16:55

    Do they have a physical address listing on google, maybe you can list a bad review there.
    Probably wont fix your issue but at least you can save someone else a headache.

  • xuqi on 15/11/2021 - 16:57

    Note this as a learning experience and move on, at least you had 16months use out of it.

    You were always going to be in a catch 22 (physically damaged to obtain access to cells, voiding any warranty) to prove the seller wrong.

    Spending hours worrying, following up in this instance isn’t going to get you anywhere/anything.

  • JimmyF on 15/11/2021 - 17:06
    +2

    Oh dude let it go……..

  • weezlebub on 15/11/2021 - 17:16
    +2

    meanwhile, gps tracker with long battery life … the question is, did you catch her cheating?

  • sheamas88 on 15/11/2021 - 17:36

    Amp-hours is a bad way to measure the actual capacity of a battery, so depending on how the GPS tracker works and how it was advertised, they may not have been outright lying.

    • mskeggs on 15/11/2021 - 18:09
      +1

      A 10Ah 12v battery powering a 6v circuit would be a 20000mAh battery, for example.

    • tap on 15/11/2021 - 20:44

      No there was clearly two versions as they showed them in the description and he was selling both.

      The 20,000mAh version was much wider than the version I received… but I obviously trusted the seller.

      Here's the a snippet of the item I paid for: https://ibb.co/TgKjQDH

      Here's the seller's response after I questioned the item: https://ibb.co/tcCPLgC

      And here's the actual item that I finally cracked open: https://ibb.co/5K298Pm

  • Typical16-bitEnjoyer on 15/11/2021 - 18:41

    Key information missing - what was the original purchase price? It it's a low value item, would your time spent pursuing this actually be worth it?

    • tap on 15/11/2021 - 20:47

      No it was only $200. It's not about that though for me. It's just about the deceit that's eating me away. Something I'll get over by tomorrow I'm sure.

  • pharkurnell on 15/11/2021 - 18:46

    Your kidding right???

  • AndyC1 on 15/11/2021 - 18:59

    The seller got a bargain in that it's way past Ebay, Bank and Paypal's dispute time frame, so thank god they have a time limit for this sort of thing.

    • tap on 15/11/2021 - 20:47

      Seller definitely got a good deal.

  • tap on 15/11/2021 - 20:33

    So consensus has been it's too late which I agree but it's the deceit that gets me the most. I couldn't care less for the actual product or cost etc.. it's the lie or lack of effort in ensuring I got what I paid for, especially after I raised concerns as soon as it arrived.

    As a seller I'd say it's a bit of a dog act.

    As a buyer I'd say follow your gut and crack things open next time.

    Thanks for having a read everyone,

    Cheers!

    • puzzles2 on 15/11/2021 - 20:59
      +2

      FWIW I agree with you. It's a dog act by the seller and if it was me I'd feel better just knowing the seller gets some sort of punishment. Unfortunately doesn't seem like that'll be possible. I suppose you could always name and shame the seller so people know to avoid them in the future.

    • lolz112 on 17/11/2021 - 13:16
      +1

      Contact your states fair trading. From what you've posted it seems like you're in VIC. What you're looking for is misrepresentation or false advertising (of which you seem to have proof)

      https://www.consumer.vic.gov.au/products-and-services/busine…

      The person can face pretty significant penalties. Although will probably get off with a slap on the wrist and it might take ages for the consumer vic to respond.

      • tap on 17/11/2021 - 17:09

        Finally! Some useful information. Thank you. There's some good reading in there. Everything sounds in my favour except for the time frame so we'll see how things go. Thanks again for the time and effort gone into finding that link and posting it here. Cheers,

  • Qazxswec on 17/11/2021 - 13:19

    Maybe the seller gave you the 20,000mAh Mini?

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