Good Morning everyone,
I recently purchased a Viofo A139 dashcam and hardwire kit with the intention of installing in my car. I read a few threads saying Airtasker was a good place to find an installer and I accepted an offer for him to come out and install + hardwire it on Wednesday night. He said it would take 1 hour to install, however, took him about 2 and a half, but assured me everything had been completed correctly. After he left, I noticed that several dash warnings appeared on the screen (ESP inoperative, run flat indicator inoperative, cruise control and speedtronic inoperative). The car still runs, however, I can no longer use the hold brakes or cruise control and the error messages remain.
Yesterday I informed him and he allowed me to come out to his workplace for a look, however, just tried disconnecting and reconnecting the battery and then when that didn't work, offered to come to my home after work to fix it. He spent about an hour, however, didn't seem to have any understanding of what he actually did wrong or how to fix it, and just wanted to test drive with the hope that the messages would go away. At around 7:30 I had to leave as I had something planned but I told him we were going to have to sort this out in one way or another. Since then he has sent a request to cancel the task, which I haven't responded to yet. I spoke to a mechanic this morning who seemed to think that he cut power to certain components which is why they aren't working, and the earliest they can fix it is next Thursday.
What are my options here for compensation? Unsure what the cost will be to fix, although it doesn't seem like there's any mechanical problems, just electrical. I read somewhere that Airtasker insurance doesn't apply for cancelled tasks, so maybe that is why he attempted to cancel last night to avoid paying compensation.
Did you confuse OzBargain for Airtasker support?