Hi everyone,
I had two items purchased online from different online shops (Catch and Banggood) at different dates over a period of month with first purchase made back on 26th of September.
Apparently, both the items were shipped via Aramex.
1st one shipped on 28th of September and this is the one that was finally updated as "unable to be delivered and returned back to sender" yesterday after almost a month.
2nd one was shipped on 17th of October but by 25th of October it too was updated as "unable to be delivered and returned back to sender".
Now I have made a purchase few days back from another online shop which too has dispatched the item via Aramex.
Up until 3 weeks ago, I wasn't concerned about the delays and willing to wait even a month or so but lately Aramex has been doing something like this where they keep updating something like "the parcel is being processed at the facility" for weeks and finally update as not able to be delivered and returned back to sender.
I had ordered few other items via AliExpress around 20th of September all of which were successfully delivered by this week and all of them were dispatched from China (as per the updates). I even had one other item bought via Amazon which got delivered (from VIC to NSW) within 3 days of purchase.
Has anyone had similar experience(s) lately with Aramex?
I'm not sure if we can even request the online shops to choose any other delivery partner than Aramex given so much of negative reviews are already found online for it.
Not making excuses, but i've been waiting over 4wks for a dlivery from Brisbane (to Sydney) from a different courier… They are blaming various reasons for the delays… but the reality is, Courier companies don't seem care about the customers and are profiting over the excess demand without putting on additional staff to cater for the loads. Customers can wait and they'll reap the profits it seems.
Speak with your fingers, leave bad reviews and hopefully people/companies won't use these dodgy couriers in the future