Woolworths Fresh or Free Guarantee

I bought some non-Woolworths branded prepackaged meat that was marked down, but when I opened it on the same day, it smelled spoiled so I threw it out.

I'm just wondering if anyone knows if it would be covered under the guarantee. It's not clear from the website if it would fit the criteria. I don't expect a marked down product to be the freshest, but I expect it to be at least somewhat edible.

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Woolworths
Woolworths

Comments

  • +1

    Yes, I usually wrap up in plastic bag and get refund/replace.

    With delivery you just use their feedback and get refunded.

    Annoying when you meal plan and need to buy additional though.

  • -4

    I took some spoiled chicken back to the store and the first thing the store person said to me was that it is past the use by date. I told them I opened it the same day I bought it but couldn't come back to the store for another 2 days. She grudgingly refunded. No apology, no regards to customers welfare. I'm thinking about making a formal complaint

    • Lol that's happened to me once as well. Not like I got time to go back to store same day for one item. But then again I bet there are some dodgy people try to take back their expired food that laying in the fridge for months.

    • -7

      The same thing happened to me. I had the receipt which showed that when I purchased a whole chicken it was already out of date. I was asked why I did not come back immediately by the young girl. So I should drop everything and drive 20 min each way. I said I only shop once per week. No apology only questioning. They gave me the money but no explanation of why they were selling something out of date. I was young and foolish then, now I check dates on everything. The fresh food people, right.

      • Sometimes staff miss things, however I'm sure you never would considering how perfect you sound.

        • And you negative my comment 🤣🤣
          I never blame the staff 😆

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