Hi everyone!
Aliexpress is still technically accepting disputes for damaged or unrecieved items, but their dispute page is now broken. I've bought maybe 30-40 things and had to get refunds for maybe 5-10 in the past? Which was a hassle but worked. Now the dispute form gets stuck later on at a broken image uploader (yes I tried Chrome, IE and in their app) even for refunding when items are not received. So there's no way of finalising disputes anymore, and anyone who's used Aliexpress in the past knows there's no such thing as contactable customer service.
Ah well it was only $12 so who cares, I've saved a lot more than that over the years! But, I won't be ordering from them any more, not worth the risk now that I can't get refunds for missing items.
Does anyone have any good alternatives?
I should note that I'd like somewhere I can buy ehem cough wink adult items. By which I mean giant dongs at miniature prices.
I did a dispute last week for an item that wasn't shipped and it all worked fine for me. How long have you been trying for it? It could be just a bug at the moment.