FYI all - looks like they're closing down their rewards program
https://latitudefs.zendesk.com/hc/en-au/articles/44065443060…
Last day to earn - 19th Nov, Last day to redeem - 23rd Nov
They've also disable all email redemptions, all gift cards are now by post.
edit: also looks like Go Rewards closing too https://latitudefs.zendesk.com/hc/en-au/articles/44065366023…
My guess is it's probably signs of future things to come. Buy now pay later has taken over the market and a lot of the companies issue in these cards have started to thin out their lineup as wellers pivot into the BNPL market themselves.
The Infinity card is not even available to new customers so looks like they've already started the process with this product to move it to a grandfathered product most likely to keep it easy to service current debts on the card.
Latitude GO Mastercard will probably take a very similar path once Harvey Norman's conversion to BNPL services take more of a foothold I also would take a guess the only thing that's keeping it around as longer interest free terms.