ALDI Mobile -Using PAYG Credit

LRain Cloud on 12/09/2021 - 21:26
Last edited 12/09/2021 - 21:28

So I have about $40 in PAYG credit that is due to expire in about a month. Its a second mobile number that I mostly use to receive texts and rarely send them. It says on their critical information summary that the credit expires 365 days after adding credit or mobile/family plans, and I think I read somewhere that you can use the credit to purchase those plans (starts at $15/month) so if I use the credit to purchase those plans would my PAYG credit expiry be extended for a year, or does it have to be actual $$? Thanks

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Comments

  • YRT on 12/09/2021 - 21:45
    -1

    if I use the credit to purchase those plans would my PAYG credit expiry be extended for a year,

    ^this

  • nocure on 12/09/2021 - 22:35
    +2

    Your prepaid credit expires and any unused balance is forfeited at the end of your ‘credit validity period’
    which is 365 days after:
    • You activated your SIM or;
    • You last added a PAYG recharge, a Mobile, Data or Family Plan or Super Pack.

    Hop on to chat just to confirm

  • USER DC on 13/09/2021 - 01:05

    Normally speaking its way cheaper to buy other sims, like maybe Optus $30 starter Kit on SALE, or Amaysim on SALE, or Vodafone $30/$40 kit on SALE.

    They all pretty much have at least 6 month validity some have 1 year from the date of last recharge. i.e. if you plan on using the sim for RECEIVING SMS/CALLS only. may be for OTP's or something. But yeah Aldi starter kit used to be $5 not anymore, $15 is a little too much in my opinion. Because can get others normally around $10 easily, or sometimes, less at times. Like the recent Groupon 6 renewals of 28days, So that is 6*28 days + (assuming you cancel your auto renewal before 7th month, you can keep the number for another 6 months) That's almost like 11 months for ~$6.

    • MeesusEff on 13/09/2021 - 02:57

      I have that $5 sim I was going to use for 1st time ubers/door dash etc, so I Cant just add on another $5 next year?

      • Rain Cloud on 13/09/2021 - 05:48

        No, recharge is $15 minimum

    • Rain Cloud on 13/09/2021 - 05:48

      But if I could use the credit I already have in there (of which $35 was a bonus sim card with a phone purchase 2 or so yrs ago) then its 'free' for the next year as I wont have to pay anything extra? I dont want to run out of credit as such because I MAINLY (not only) receive calls/texts. The aldi starter kit is still $5 but minimum recharge is $15 btw. Could you give an example of optus/voda costing less than $10 a year (not counting the period you can still receive calls/texts after credit expiry)? I know amaysim has PAYG for $10, but for a $5 difference and giving up $40ish in credit..I wasnt sure if that was worth it in case I needed to use the number in the next year for sporadic texts.

      But anyway, that actually wasnt the question. The original q was whether 'purchasing' a month pack with PAYG credit would extend PAYG credit's validity for another year. May have to try online chat (didnt know that existed for aldimobile?) Like nocure suggested if i can find it

      • USER DC on 13/09/2021 - 10:35

        The aldi starter kit is still $5 but minimum recharge is $15 btw

        Weird when i go to store, its always marked at $15.

        Optus $30 kit for $10 e.g. https://www.ozbargain.com.au/node/641935, https://www.ozbargain.com.au/node/586364 Coles, Woolworths, often have this deal going on. you can use it to buy $30 Long expiry recharge—- Lasts you 180 days or something like that, and then after that expires, you have another 6 months i think after expiry and i believe its same with vodafone $30 kits.

        A lot of private sellers sold optus kits for less than $10 ( that are way to close to expiry or have unused it, and got it for free with a phone)

        • Rain Cloud on 13/09/2021 - 14:42

          So at retail level (not including private sellers) amaysim is still the cheapest at $10/year? (Plus the 6 months after credit expiry where you can still receive texts—although this isnt what I want, I want an active service I can still make occasional calls with)

          Also this is the $5 starter kit https://www.aldimobile.com.au/collections/payg i still see them instore, next to the register

  • Rain Cloud on 13/09/2021 - 08:42

    Confirmed yes I can use the credit to pay for a pack (via 'recharging' and using credit to pay as option) and yes will reset PAYG expiry for another 365 days.

    • wekimekigugudan on 13/09/2021 - 08:45

      via the aldi mobile app?

      There's no option to choose PAYG credit?

      'Warning! You do not have any payment information stored on your account. To add a pay method, click here'

      Can you give me the steps to how you did it?

      • Rain Cloud on 13/09/2021 - 09:58

        I havent done it yet, but tried to on the website. So click 'recharge' and choose '$15/30 day plan' then under that theres a sliding button to choose how much credit you want to use to pay it off. The 'warning! You dont have a paymenr method' thing will disappear once you slide the button all the way to the right. I havent actually clicked to use it yet, i might do a bit later as I still have a month to go before it actually expires

        • wekimekigugudan on 13/09/2021 - 12:23

          you slide the button all the way to the right

          There's no slide button, is this on iOS?

          • Rain Cloud on 13/09/2021 - 13:41

            @wekimekigugudan: No, android. I dont know, it was just there as an option above actual payment and when I said I would use $15 of the credit to pay for it (ie nothing else to pay) the payment section disappeared

    • Rain Cloud on 13/09/2021 - 14:46

      So I tried recharging with credit. It worked. But payg credit still expires on the same date. Chatting (well, support ticket) to them about it. But since my payg credit expires later than the 30 day plan it may expire with the plan if payg expiry was less than 30days? But i was hoping it was an extra 365 days

      • Rain Cloud on 14/09/2021 - 12:29
        +1

        Ok expiry has updated to one year from now. So thats good :)

        • wekimekigugudan on 14/09/2021 - 12:41

          how? emailed support?

          So does the PAYG credit automatically extends to 365 days when you bought a $15/month plan?

          I don't know what to do, my PAYG is expiring in 2 days. :(

          • Rain Cloud on 14/09/2021 - 16:21

            @wekimekigugudan: I think it did. I did email support, it was a bit annoying because they seemed to answer a different question to what i had asked half the time. So i bought the $15 plan with my available credit and the payg expiry didnt update. I sent them a question and ended up quoting the critical information summary to them. The last reply asked me to check if payg expiry was sept 2022 which it was when i checked today (but was oct 2021 when checked yesterday) so im not sure if it was going to update to 2022 anyway and took time or whether it was my esupport ticket. Hope this helps. Maybe submit a ticket to them (via log in to the aldimobile site on browser)

            • wekimekigugudan on 14/09/2021 - 16:37

              @Rain Cloud: Now I'm getting Error fetching balance, can't even test to see if i can use the PAYG credit to purchase, tried to but saying no available payment.

              • Rain Cloud on 14/09/2021 - 19:19

                @wekimekigugudan: Try contacting them by submitting an esupport ticket request. It says it takes 3 days but they reply pretty quickly, like a slower form of chat

            • wekimekigugudan on 14/09/2021 - 21:11

              @Rain Cloud:

              ended up quoting the critical information summary to them.

              what's the quote? I'm gonna email them that as well.

              • Rain Cloud on 14/09/2021 - 21:25
                +1

                @wekimekigugudan: Your prepaid credit expires and any unused balance is forfeited at the end of your ‘credit validity period’
                which is 365 days after:
                • You activated your SIM or;
                • You last added a PAYG recharge, a Mobile, Data or Family Plan or Super Pack.

                I downloaded the CIS off their site

                • wekimekigugudan on 14/09/2021 - 22:09

                  @Rain Cloud: Thanks!

                  I've submitted a ticket, hope they get back to me quickly, 2 days left to expiry.

                • wekimekigugudan on 15/09/2021 - 07:14

                  @Rain Cloud: e-support has updated the PAYG credit to 365 days.

                  I would have bought another $15 PAYG credit for the year if i didn't read this helpful thread.

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