AmEx Travel Credit Expiry? Extension?

With VIC, NSW and ACT all in some sort of long lockdown, why isn't Amex extending the expiry of our travel vouchers ?

I have the explorer card, what is the best way to use a $400 voucher that is about to expire ?

I'm not interested in selling it in a classified ad because this happened.

Any hacks or ideas to make sure it doesn't go to waste ?

EDIT/UPDATE:

Called AmEx again and they suggested I book a refundable hotel and cancel immediately, the travel voucher will be refunded with a 12 month expiry.

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Comments

  • Call them to get it extended. Already done this already for about to expire credits

    • Was it this year? A recent experience?

  • Maybe check with the OP from this post to see if you could get your fees waived.

    https://www.ozbargain.com.au/node/647988

  • They extended my credit last year but then it lapsed again… this years prob going to expire too. As I doubt I’ll be going anywhere soon.

    I did see other users just book and cancel at a different date, and it apparently resets the counter… but I doubt Amex has the systems to keep tabs on it and it can’t be forever as the yearly credit is not stackable

    • Mine got extended for a year when my trip got cancelled.

  • I called them a couple weeks ago and they said they weren’t going to extend it. They said I can use it now or lose it. Then when I asked what happens if I can’t travel and decide to cancel, I was told that if my ticket permits cancellation, I’ll get the credit refunded and it’ll expire a year from then.

    So I booked a fully refundable domestic business class flight, downgraded my card to a no-fee version, and cancelled my flight. This loaded the credit onto my no-fee card which expires a year from now.

    • How long it took for the voucher to be back to your account?

    • Hey,

      Does this work if you cancel the card?
      I assume AMEX would send you a bank cheque?

      I want to flip my card, but I have travel credit and no idea what to do.

  • I called and they said no extension. Use it or lose it.

  • +1

    Updated the OP.

  • My AMEX travel credit says "Qantas flights only". Does that mean I can't book a hotel then cancel it right away?

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