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Telstra Day: Samsung - Galaxy S21 128GB $624, 256GB $672 | S20 FE 5G $699.30 | A32 $336 (Account Req.)

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Telstra Day – our monthly one-day sale event where we offer unreal deals on a great range of products – is back once again. Here’s what’s on offer this time around.

Edit: Full list of deals now in title/on Telstra Exchange, iPhone and iPad deals also live, wouldn't fit in the title!
(https://exchange.telstra.com.au/telstra-day-september-2021/)

Mod: Removed S21 Ultra 128GB $1293.60, 256GB $1360.80 Duplicate from title.


Mod: All Telstra Day Deal Posts

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  • Does anyone know if there are any freebies from Samsung or Telstra like free Samsung buds or anything from Samsung with this Telstra S21 deal?

    Edit: I've also got onto Telstra chat to see if I can get any Telstra reward points for my S21 purchase from Telstra

    • So any points rewarded?

      • Nope, won't give me points as points ain't rewarded for outright purchases 🤣 was hoping someone on chat would make a mistake on there end and accidentally give me the points but nope no luck

    • +1

      Not for a run out of an old model, if you want freebies, you have to go for the new flip or fold.

    • +12

      You already got the phone for half price and now you want MORE?

      The one true ozber.

  • Still on back order

  • +3

    Just got an SMS to say the device has just been delivered. I actually got it last Saturday! Better check there isn't another one lying around.

    • Good luck I've been on the receiving end of a freebie from telstra before with them sending a second

    • +1

      Same here an SMS stating my delivery was completed yesterday while I actually got it a week ago, maybe I should start a ticket/complaint I didn't get it yesterday well I wouldn't be lying 👍😁

  • kind of regretting not getting the S21 256gb now.

    Would have been worth the price over say poco x3 or f3 :(

    • +1

      Plenty being dumped on eBay just have patience 👍

  • +1

    So after a week of this whole wrong delivery address cluster fk, the item has been sitting at warehouse for two days. I just called Star Track, and they said the reason is, and no this isn't a joke, Telstra forgot to put a street number on the new consignment….so yes its again going back to Telstra for them to probably fk up again. Cannot believe they didn't think to triple check the address after a week of this shit.

  • anyone know if the s21 comes with a screen protector fitted?
    doco with the phone says it doesnt and to buy one that supports the thumb reader. google says the same tho some says its region dependent. (the ultra def. has one fitted tho)
    a macro pic of the selfie cam shows it could actually have one already fitted. cant tell for sure as ive left the packing plastic on till the protector ive ordered arrives, just in case. works fine but i havent used it with the finger reader.

    • Yes.

      • @nmcc08 thanks mate! good to know!

  • Re-delivery to Perth just arrived. There is hope people.

  • -1

    Good thing Telstra Mucked up my delivery for this deal as I paid $624 and I'm getting the same phone for $414 directly from Samsung.

    • How is that possible?

      • Sounds like it is from trade in bonus where they actually traded in their phone.

    • Trade-in deal?

    • only good if you have a trade-in

    • Yes with a trade in…

      • -2

        You get the trade in discount immediately and once you receive the Phone you can disappear

        • Ok price if your old phone is only worth $200. What did you trade?

          • -5

            @boxall: I am not sure what you mean by what I traded but:
            $100 Discount via Live Chat
            $50 discount for mailing subscription
            $185 for Iphone (I won't give them the phone)
            $500 Trade in Bonus
            = 835
            RRP = 414 + 835 = $1249: S21

            • +2

              @vinnychase: If you're not giving them the iPhone then you need to add the $185 back on.

              Total $599

              The hassle of trying to get all the codes definitely makes this deal worth the $25 more.

              • @CodeXD: will they come to my house to take the 185 back?

            • +2

              @vinnychase: Saw this in the other thread regarding non-return of device. Pretty ambiguous as they mention "trade-in credit" and could mean you'll be charged $500 + $60 if you don't send the old phone in (https://www.ozbargain.com.au/comment/11020842/redir):

              Thanks for your query, if you wish to not return your old device you will be charged the full trade-in credit you received at checkout when purchasing your new device. After this it will no longer be a requirement to return your old device to us. You will be charged a $60 administration fee on top of the full trade-in credit for not returning the device. We hope that this information has been helpful.

              Unfortunately, we do not have the exact time frame of when you will be charged, this is an automated process and the charge should occur after 14 days has passed since you were sent your return label. To make the process as easy as possible please keep the funds available in your account.

              You may receive some reminder emails about returning your old device which you can ignore if you’re planning to keep that device.

              Regards,

              Samsung trade-up team

                • +2

                  @vinnychase: So theft? That's what counts as a bargain these days?

                  • -4

                    @2024: Yeah its a Steal. Apple has a trade-in program too but they don't give you credit before you give them the phone.

                    edit: I'll happily steal from Samsung any day of the week because I once gave them a Pristine Condition galaxy s6 in warranty that was fully unresponsive apart from heating up when charging and they sent to their warehouse and it came back with back glass cracked, and not sticking properly, and then I took back to store and store said that they won't repair device as its damaged. I told them it came back like that. They said that is highly unlikely. I had to escalate up to the AUS CEO's office just get them replace the frame
                    [Read] (https://www.reddit.com/r/galaxys10/comments/b65ixn/tradein_h…)

                • +2

                  @vinnychase: You really are a nasty little piece of work. The next time something goes seriously wrong for you just put it down to karma. Narcissism at it's worst.

                  • -5

                    @manc01: Upvoted cause ur not wrong. But it's fine, I'll take my chances mate. If stealing from Samsung is a crime in the eyes of the lord then we're all doomed

                    • @vinnychase: narcissism: mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration.

            • +1

              @vinnychase: They will take the $185 back FYI, you can keep the trade bonus though. So about what you would have gotten via Telstra.

  • +1

    Wow lowest I've seen the S21 @ $631 sell on eBay, so many S21 256gb being dumped on eBay,.. I wonder why lolz

    https://www.ebay.com.au/itm/Samsung-Galaxy-S21-5G-256GB-Grey…

    • Legit?

    • meanwhile mine is still on backorder….

  • Hi, I went into a telstra store today. They told me that we have to be connected for minimum 3 months otherwise they will charge the full price for the handset.

    Just confused….

    Thought it was minimum charge one month.

    • Cancelled as soon as service appeared in my Telstra app no problems using the chat service

      • I did activate after I left the telstra store.

        Thought I might as well try out the 5G in my area.

        25Mbps upload and 1.8Mbps

        I rather go back to Vodafone.

        Used to get 50Mbps - and that was using a pixel 4 with 4G.

  • Hoping we get this deal back before christmas. Spewing I didn't get it now :(

    • Message me. My wife may not want it…weekend I will know.

  • +2

    I received this email from Telstra today.

    Hi jmchin, thanks for choosing Telstra. We know you're eagerly awaiting your new device and we're sorry for the delay.

    Order reference: <order number>
    Device : Samsung Galaxy S21 5G 256GB Phantom Grey

    Your order is our priority, so as soon as stock arrives we'll get it on its way to you.

    • +2

      I got

      Hi JACK, thanks for choosing Telstra. We know you're eagerly awaiting your Samsung Galaxy S21 5G 256GB Phantom Grey and we're sorry for the delay.

      As soon as stock is available, we'll let you know.
      Order reference: XXXXXXXXXXXXXXX

      • -2

        Got This

        This email is to confirm that your order has been cancelled.

        If you've already made a payment, we'll refund the amount to the payment method used for this order.

    • I received an SMS instead… shrugs

      Hi ChaLuo, thanks for choosing Telstra. We know you're eagerly awaiting your Samsung Galaxy S21 5G 256GB Phantom Grey and we're sorry for the delay.

      As soon as stock is available, we'll let you know.
      Order reference: ****

  • Anyone else order say deliver date 08/09/21 and still haven't had the phone shipped ???

    • Mine was est. 7th but nothing yet. No msg or email as well !

      • My mate ordered exact same phone as mine 3 hours later and got his on the 8th .

        • I ordered 256gb grey @ 18:56 in VIC. Haven't contacted support, I guess it will be available when they have stock.

          • @Yotronics: Called up support this afternoon and the girl escalated it for me and just received an startrek tracking number .

  • +2

    still haven't received a device after they sent my device out on the 3rd to the wrong address. pathetic. Hounding customer service daily.

  • +3

    Was told to expect order on the 6th as per their email. And order tracker. Was initially told by last weekend which was the 11th of sept. On the 10th I was told the 23rd of sept and today 13th sept they basically stonewall and refuse to give a date.

    Essentially they sold items they didn't have and hoped stock would be delivered in time to meet their delivery times.

    This sounds to me to be deceptive practice. Particularly if you orded prior to them notifying that they were out of stock.

    • I guess it depends on the status of the item when ordered. I ordered when it said back order and knew what I was getting into. That said, i'll give it a month and cancel if nothing shows up.

  • +3

    The tracking website still says mine is on back order so i got on the Telstra message chat earlier today.
    They advised that it was sent on the 6th but i won't get tracking details until it arrives at my place which defeats the purpose of a tracking number. Also said it was with StarTrack.
    I just got an email from auspost saying they have one of my orders from a "Top Logistics", i put that tracking number into StarTrack and what do you know it's an unknown item that was sent on the 6th. Have to assume it's my phone but geez what a system!!!

    • Chat rep said to wait another week for new stock.

    • Turns out I fooled myself and it was a completely different item. Annoyed with myself for getting my hopes up.

  • +2

    i have received a shipping email.

    violet 128gb ordered at 9:30pm

  • +2

    People with delivery issues - FYI there's a thread in the forums to collectively discuss: https://www.ozbargain.com.au/node/649000

  • posted yesterday eta tomorrow :) 128 pink ordered around 7pm

  • Are 256Gb orders waiting to be brought into the country? No way it would take this long for Tesltra to know when they are getting stock if they were in the country.

    • Probably, just got a SMS from Telstra "We know you're eagerly awaiting your Samsung Galaxy S21 5G 256GB Phantom Grey and we're sorry for the delay. As soon as stock is available, we'll let you know."
      bruh…

      • +1

        Someone mentioned 20 Sep. So let's hope we get it before the grand final weekend 🤠

    • +2

      I chatted to a rep via the app earlier this week. They said more stock are expected next week.

  • -3

    I've cancelled my order, cant be bothered dealing with Telstra here. I still can't believe they took the money with no stock.

    Wonder how long it will take for the refund to arrive.

    • +1

      Did the same yesterday. My refund only took a day.

    • +2

      To be fair, 38500 clicks through Ozbargain alone on this deal. Cut them some slack! I'm glad they allowed back orders, otherwise I would have missed out.

      Also, their website told you it was back ordered when you purchased it…

    • +9

      I still can't believe they took the money with no stock.

      When they ran out of stock, it actually said 'backorder' when you place the order. So they TOLD you there wasn't any stock.

      You even posted that your ETA is 20th Sept if you're not happy with it, you could have cancelled then. I dont know why you're here complaining that you have to wait for an item on back order.

      • so it didnt say backorder when i ordered.

        and the ETA was a confirmed lie by the telstra agents. I mean it made no sense when the agent was saying it but i fooled myself due to an order my wife made that just happened to come through startrack.

        On chat yesterday when i decided to cancel they advised no it hasnt been sent and they dont know when they will get stock.

        For me personally it is not worth the hassle of dealing with Telstra for this phone. Others may be different and that is fine with me.

    • +1

      I cant believe you placed an order knowing it was backordered stock, then complain that they took the order.

      • The good news is you dont have to believe it because it didnt say backorder when i placed the order.

  • +1

    I would not cancel the order if you have a mobile that you can use while waiting for the mobile to arrive.

    I went from a Pixel 4 to the Samsung 21 256GB. I just the mobile. Incredible price as the same time.

    Can resell it in a years time for the same price. How good is that :-)

    • How do you find camera, was it worth the upgrade?

  • My phone just got sent

    • same here

      • Awesome. Thanks for coming back to let us know.

    • was it in backorder when you originally placed the order?

      • Yes, I ordered at around 2pm

    • was it s21 256gb?

      • +2

        Got the grey s21 256gb

        • thanks. i guess mine won't be too long from now

  • What phone covers are we all buying?

    I'm rocking a $1 case from ebay on my current phone.

    • +1

      Cases? Spigen cases are very good. I've used many and can highly recommend. Saved my phone from damage more than a few times over the years.

      • Think clear ones have an issue with the flash…

        • I see. I've only used black and never any issues.

      • I have gone with the tough armour case for my last two phones and has been great. Little kickstand and button feel is mint 👌 Now im offthe tools and into full white collar trash mode i might try the slim armour this time around.

        • +1

          My spigen also has a kickstand. Can't fault it.

    • Spidgen Liquid air best case i have ever purchased .

  • my s21 has been onboard for delivery since tuesday not sure what startrack are doing with my package :D

    • Mines been stuck at the facility since monday

  • Just recieved a text stating they are out of stock again and they expect a new shipment on the 30th.. very disappointing. This was for the S21 256 ordered on the day. Anyone have any ideas to jump the queue?

    • I got the same message just now. 30th at best.

    • +2

      At least you got a date! I just had a repeat of the text from last week, "we know you're waiting, will let you know when its in stock…."
      Grey s21 256 gb ordered about 5pm on the day. Did NOT show as backordered when order placed.
      Qld and no plan selected FWIW.

      • Same

      • Have you been charged?

        Cause if you haven't then I don't see it as an issue yet. I was charged on the day ….been "in delivery" since…I'm at the point I just want it cancelled and refunded so I don't have to deal with Telstra ever again…. but I can't even cancel now it's ridiculous.

    • 30th ooofff, I was right, probably havent left the factory in Vietnam yet :(

      • Yeah sucks. Good news is that it will be new stock, I guess.

  • Was amazed: no case, no charger and no headphones.

    • +3

      Hope the phone was there

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