Lenovo Flex 5 - BSOD - DPC_WATCHDOG_VIOLATION - Anyone else?

Uncle Roger on 18/08/2021 - 19:53
Last edited 18/08/2021 - 20:27 by 1 other user

Ok, so this is driving me crazy.

I love the Flex 5, but this is the second unit mucking up on me (first one had a broken screen)

The device crashes:
1) Almost every time I switch WIFI networks
2) Often when restarting. As I try to login with fingerprint/pin, freezes, crashes (blue screen), restarts, then happens again and again and again.
System didn't restart properly, etc.
Eventually,I can randomly login.

Anyone have any experience with these kind of errors? At my wit's end by now…

TIA

Computing Computer Laptop Lenovo

Comments

  • kipps on 18/08/2021 - 19:57

    Done all updates and BIOS updates? Tried sfc /scannow?

    • Uncle Roger on 18/08/2021 - 19:57

      Yes I believe so - if anything I'm inclined to think it may have been caused by an update

      • kipps on 18/08/2021 - 19:58

        Have you tried disabling wifi in BIOS? Does it still crash?

        • Uncle Roger on 18/08/2021 - 20:03

          Not yet… Seems to boot up fine in safe mode

    • Uncle Roger on 18/08/2021 - 20:05

      Trying sfc /scannow now… Thanks

  • Uncle Roger on 18/08/2021 - 20:11

    Sfc scanner said it found and fixed corrupt files… Let's see how we go now…

  • CrispyChrispy on 18/08/2021 - 20:22

    Are you able to use a Windows Restore Point? Your computer might have already made a few prior to your 'bad' update.

  • ozwog05 on 18/08/2021 - 20:33
    +1

    Is one of your access points a Telstra Smart Router Gen 2?
    https://forums.whirlpool.net.au/archive/3ly4xp29

    • TheSlayr on 18/08/2021 - 22:17
      +1

      +1. Had the exact same issue with my desktop. This fixed it completely.

  • No Username on 18/08/2021 - 20:40

    Is the SSD firmware up date? Try checking the health of the drive.

    Recently had the same BSOD message. Found out my poor 250gb NVMe has had 80TB written to it and is at 50% health.

    • Switchblade88 on 18/08/2021 - 20:47

      Plotting Chia in your spare time eh?

      • No Username on 19/08/2021 - 10:53

        Lol. This is actual usage from the past 3 years. Most of the writes are from software development and me doing fresh windows install every 3 months.

  • Uncle Roger on 18/08/2021 - 21:36

    Thanks guys for all the suggestions - a reset seems to have done the trick for now

  • x d on 25/11/2021 - 12:32

    I have 2 of these and neither from Amazon, and neither has a working webcam. I believe it's driver related.

    Anyhow, the first one bought last year started to have a fault in the keyboard. It was reported whilst in warranty and now the keyboard has died altogether.

    However, Lenovo Australia refuses to help as it was an Amazon US item despite bought via Amazon AU. There is no warranty in Australia for this from day 1.

    They didn't even bother to provide the option for me to send it back to the US for repair.

    So don't buy if from it's going to come from Amazon US

Login or Join to leave a comment
Login Join