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hi all,
New to selling on ebay.
I had listed some toys for sale. One of the purchases from a buyer who had literally signed up for ebay this morning and paid.
As long as i provide tracking, should i be concerned about being scammed?
eBay (Selling to New Users)
godofpizza on 18/08/2021 - 12:05
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just under $100.
the address is legit to a private address.
Not an overly large amount, but still enough to be concerned.
What payment method was used?
no idea, it's thru ebay payment method now.
@godofpizza: The worst they can do is force a return and switch a faulty item or send an empty box. In that case, you lose the item. Nothing worse than that. And unfortunately, whatever payment they use does not matter. If the buyer makes an INAD claim, you must accept the return. Of course, keep in mind that when you sell on eBay, potential buyers can see the item from a simple Google search. They might have seen the item you are selling and registered an account to get it.
Everyone was a new user at one stage, however there is always a chance of being scammed no matter how long a buyer has been a member.
Ebay/Paypal scams abound with the seller usually losing both their goods and money.
Just keep your fingers crossed and hope for the best.
The only safe way not to get scammed is cash only with face to face pickup.
On a side note, eBay does not provide an option to prevent you from selling to new users (only to those who abuse bidding). I have sold several items to new users, some were great, others not so much. But the same thing applies to old accounts. The point being that being scammed on eBay is 100% a thing, albeit not common. When you sell, you would have already accepted that.
i've seen people using empty rentals as a address for delivery (when scamming people), could google the address and check
new or old buyers the risk is the same now with evilbay… its totally lost its appeal for selling…
buying? thats another story
Lots of buyers sign up just to buy a particular item. I have sold to many like that without issue. You may get occasional scammer. But just as likely with higher feedback buyers.
Most likely fine, I've sold to new ebayers many times.
Recently had an issue with a guy who bought a game of me for $25. I sent it in as an untracked letter and it got all angry about it
He waited one week before opening a case, saying he hadn't received it. I asked him to wait a bit longer and he agreed but then escalated the case with eBay a day later.
eBay sided with him and refunded him a day after.I don't think he was lying about not receiving but he was impatient and unreasonable. You'll be safe against these kinds of buyers with tracking
I'm not sure how that's possible considering the postage options will specify how long it will take and also you can add up to 2 business days for handling. Unless you marked the items for priority speed mail but sent it via snail mail.
Might need to recheck the timing but it was within reasonable waiting period (especially for letters).
Not sure why he agreed to wait but then escalated it to eBay. Maybe didn't know how it workedShould be selecting the choice with the highest possible delivery data and add the handling time.
Either way escalation is up to the buyer, without tracking it's a risk worth taking if the item is cheap.
@plmko: Yeah, it's not a big loss. The money I've saved by sending other items without tracking would easily cover the cost of this item.
It's $2.20 for an untracked large letter but ~$9 for a parcel (cheapest tacked option). A bit annoying since it shouldn't have been an issue if the buyer wasn't being so difficultIt's $2.20 for an untracked large letter but ~$9 for a parcel (cheapest tacked option)
https://auspost.com.au/sending/send-within-australia/compare…
Lets not jump to assuming he did something wrong, and instead make the much safer assumption that many people out there are dumb, impatient and lack empathy. Many of them go to ebay to buy things, don't read, make assumptions, and then get angry. They rarely have any sort of self-awareness, so even when they get evidence they were wrong, they never admit their mistake.
Ebay doesn't help this by deliberately obscuring information, especially on mobile where the description isn't visible unless you click on it.
I had a guy not too long ago get upset because I sold a scanner, and it wouldn't work with Windows 10. The scanner came out in 2003.
I settled with him on a $25 refund so he could buy some software that would make it work. And believe me, he was one of the more reasonable ones.Thankfully although annoying they are still rare. For me maybe 1 in 100 cause problems. You just factor it into your profit margins and move on.
if he receives it, what happens?
If he wanted to he could give me back the $25, which he didn't.
There's no proof if he received it in the end so maybe it never did arrive.
We stopped communicating after he escalated he case with eBay
I agree with that.
You also get times where they don't know the rules, so although they may be happy with it, their not totally satisfied, and reason that neutral feedback is warranted. So the risk is a bit higher.
OP I would say it depends on what you're selling. Scammers generally go after new, in demand items, because the major ones are looking for things to resell, not keep for themselves. So if you were selling say a PS5, I would say thats a high risk. But a used samsung s7, thats probably genuine.
I was selling things on ebay and found I had quite a few zero feedback buyers, which puzzled me until I realized they were all coming from google. They would search 'x book' or whatever, and the ebay ad would pop up because I was the only one really selling that at the time. So sometimes there's a reasonable explanation for it
I assume that if the buyer checked out as a guest eBay would also just make a throwaway account (with zero feedback) for the buyer for management purposes
So potentially it could be a returning eBay customer that never bothered making an account
How much is the total sale to the buyer?