I placed an order with Pet House Superstore on Sunday during the Cashrewards increased 10% cashback promo for that store. Haven't ordered from them before, and the cashback still hasn't tracked, just received notification today that the order is ready to ship. As per the FAQs on the CR website, I know some stores can take a while for this to happen, but all those I've ordered from since joining CR have always tracked either the same day, often almost immediately, or at the latest, by the next morning. Probably just me stressing out for no reason (as usual LOL) and obviously I'll put in a missing transaction query if it hasn't appeared within 7 days, but just wondered whether anyone else has ordered from this store recently, and how long it has taken the cashback to track?
How long for cashback (Cashrewards) to track from Pet House Superstore?
SimbaGirl on 18/08/2021 - 09:30
Last edited 18/08/2021 - 10:48 by 1 other user
Last edited 18/08/2021 - 10:48 by 1 other user
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Thanks for that - I'm a relative newbie to CR, but of course I should have checked the store listing again (doh!). I wondered whether they wait until the order ships? Hopefully, as you said, I'll receive the notification within the next few days.
Hi SimbaGirl. Tracking for this store is close to instant. Provided you've not used a discount code, please lodge an enquiry via your click history after 7 days and we'll take care of it for you. If you have any issues or concerns, please PM me : )
thanks,
minitaHi minita - no, I didn't use a discount code (or a VPN, or click away to other sites or anything like that), so I'll lodge an enquiry as soon as the option becomes available. Thank you.
Just checked the Pet House Superstore Terms:
As you've purchased a couple of days ago, it might still be a few more days before you get a notification.