This was posted 3 years 3 months 10 days ago, and might be an out-dated deal.

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30% off MUK Hair Products + $6.95 Delivery (Free with $22 Spend) @ Barber House

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MUK30%

Muk Haircare is a born and bred Australian professional haircare brand. Since MUK first hit the market in 2006, our mission was to cut through the crowd with a collection of performance driven products that say what they do and do what they say. Today, muk Haircare has evolved from a rule breaking overnight success to a true leader in the Australian and global hair market. Over time we have grown and matured, curating and developing into an award winning brand. Consumers worldwide love muk Haircare’s honesty and reliability reinforced with highly effective performance. There is a muk Haircare product for the hair needs of everyone, and they work.

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  • +6

    Thats a pretty decent price…. although with lockdown I haven't been going out so havent been doing my hair so my mud is still full :(

    • +2

      Yeah and it does dry up after a while once open.

  • @WFA1234
    How long would Hard Muk styling mud last unopened?

    • +1

      Hi,

      The key to any clay product is to airtight the lid back on.

      A small trick I use is a thin sponge under the lid before you put it on with a few little drops of water.

      This trick will shock you

      Any product where the tin is not put back on properly it will not last more then one month

      TBH

    • +2

      Hi.

      An unopen tin has a seal in it and will last 2 years plus. Keep at room temperature.

      TBH

  • Bought 6! Thanks!

    • Thanks

  • Thanks OP, Bought 3!

    • Thanks

  • I normally use the red muk product. Tried this
    Milkman clay pomade and conditioner for a change as I was buying some beard products anyway - really impressed. Similar hold strength to red muk but way better scent.

  • Great deal, thanks OP 👍

    • Thanks

  • +3

    Still hesitant to recommend this company after waiting 6 weeks with bogus tracking numbers last time I ordered. YMMV but buyer beware

    • +1

      Hi,

      Please check private inbox. If there was an error we will go way and beyond.

      TBH

  • +3

    Bought from these guys a couple of times before

    First time my ‘free gift’ that was meant to come with my buy was seriously delayed

    Then - on another muk bargain from months ago - they were updating their computer systems or something and the order was again quite delayed.

    Seem like a nice group - with a pleasant letter explaining what went wrong with the second order - and wasn’t a major issue as just restocking my supplies of Muk - but if you need something quickly be prepared to wait.

    • Hi.

      Thanks we can assure in our new facility there is now wait. All in stock.

      TBH

      • Yep fair enough

        But I’m just giving my experiences. N=2 of delayed products delivered to my door.

        • We appreciate your support.

        • We would love to see you come back.

  • I use the purple one and really like it. Matte finish, adds texture to my fine hair, doesnt hold too strong. Going for a naturally thicker look.
    Anyone recommend a different variety?

    • Red one "Hard Muk"
      Matte finish too and amazing smell

    • uppercut green tin, even better than hard muk (more pliable, but still holds as well)

  • Thanks OP. Great deal 👍

  • Thanks OP, got 2.

  • Thanks OP! Bought 3 hard muk

  • +2

    Last deal purchased and product came super slow, turned up and barely remembered it was coming.

    Bogus tracking number and super slow delivery.

    Won't be buying again lol

    • Yeah think I might give this a miss unfortunately. You're not the first person to talk about bogus tracking numbers.

      • Hi Adam,

        Hope you are well. I can assure you no bogus tracking numbers. If you order it will arrive by Monday the latest.

        • I'm ordering based on this. Hope you come through and no bogus tracking either.

        • So this "Monday the latest" statement was not true. Still in transit for me. ETA up to next week.

    • Hi Kammi,

      Some issues earlier this year with upgrades and warehouse move. I can assure doesn’t happen anymore. Look at the last three deals.

      We would love to make it up to you

      TBH

      • No worries, I've still got the two i bought untouched.

        I'll keep checking the feedback for the promise vs actual, good luck! Hopefully things your end are sorted instead of some drop shipping model!

        • Hi Kammi,

          Appreciated and we hope to see yo soon coming back. We are definatley shipping evrthing our selves.

          We appreciate everyone support.

          TEAM BH

  • Thanks OP
    Got 3 Hard Muk.
    Great stuff, great price

  • bought 3 thanks 😆😆😆
    can't wait to get a proper haircut though.

  • Still made in China?

  • -2

    Hi, I'm a broad minded guy who likes to put a little something into my hair to style the fringe upwards. I don't like sticky, greasy stuff. Is there anything you can recommend for me?

  • +2

    why do you say "To Be Honest" (TBH) all the time?

    • +1

      TEAM BARBER HOUSE

    • My apologies possibly shouldn’t abbreviate it.

    • +1

      To be fair, "To be honest" is usually written Tbh. ;)

  • Which has the strongest hold - Hard or Savage Muk. No clear details even from Muk and I don't want to guess. Cheers

    • Hi,

      Savage By Far. “SAVAGE HOLD”

      Team BH

  • Muk or gatsby moving rubber?

  • Which one is good for thin hair?

  • Anyone had anything shipped yet?

    • Nope nothing yet. Seems a little odd …

      • Mine has now shipped, I got a PM on here.

        • Not yet. My 16-Aug Order still coming up as - Unfulfilled

  • Hi All,

    Shipping Has Commenced. Please allow a little extra time with Australia Post During Covid.

    Team Barber House

  • Any one else get the lovely text message that the supposedly "All in stock" product was going to be delayed due to they fact their stock levels hadn't been replenished yet?

    • +1

      Hi,

      It is only for Filthy Muk (Purple) - Muk Australia has no stock in Australia. Additional Units are on the way and Covid delivery times have effected this. Most orders have already left.

      We appreciate your support and everyone has been notified with the option to cancel.

      We apologise for the delay although Comunication is the key. We always Cary 60 plus units of everything and replenish over night.

      Please email or reply to text if you have any further questions or require a refund and can not wait.

      Apologies for the inconvenience.

      Team BH

      • All good, was just frustrated after receiving that text. I was under the impression that you had stock at your warehouse and there wouldn't be delays. Still a ripper price so happy to wait. Thank you for your correspondence

        • Hi,

          Not a problem. We had over 70 plus units / they sold on the first three hours.

          We can recommend another product

          Team Barber House

          • @[Deactivated]: I still haven’t gotten my order yet. Please advise. Have a bogus tracking number.

            • @Jaystea: Hi,

              No Bogus Tracking Numbers. This is your tracking number and will update once Australia Post Is Back Up. Please email [email protected].

              We will update Purple MUK Below.

              • @[Deactivated]: Can confirm this has been remedied. I would just ask that an update be given earlier next time. Nonetheless, I appreciate barber house for trying to expedite the process in a difficult period. Will be a future customer.

              • @[Deactivated]: Can confirm I have recieved my muk. Happy with the communication, product and price

  • -3

    03/092021 - Update Purple Muk

    We just spoke to MUK Australia and there Air freighted Shipment of Purple Lands Monday. We should our backlogged order by Wednesday and Purple shipping commences. We appreciate your patience.

    Australia Post is experiencing many delays at the moment so we appreciate everyone understanding.

    Team Barber House

    • could we please get another update? ordered on the 19th with no news since a text on the 24th.

      didn't realise I'd need to go back to a forum on a website to get more info on these delays. pretty poor form.

      • -1

        HI,

        Please email [email protected] / We have been replying to all email within 2 hours.

        Team BH

  • -1

    Hope you are well. Apologies for the delay due to Australia Post Closure since the 31st of September which was engaged by shipping label errors before.

    The Purple MUK left in today's post pick up as shipping is behind since the recommencement and Australia Post pickups. It should make it there by Monday the latest. Australia Post is having major errors and software crashes have placed everybody on pause till Tuesday. There system has crashed several times in the last week not allowing us to create labels.

    Mew MUK Packaging has just been realised.

    Appreciate Every Ones Patience - All Has Left.

    Team BH

  • My delivery has had a status in the AusPost app of "It's being prepared" since 19 August. Long preparation times!

    I also got a response email, after following up on what had happened to my order, on 2 September saying "apologies for the small delay due to staffing levels and supplier transport. This will be leaving in Monday's post pick up to hopefully make it there by Wednesday the latest".

    I'm losing confidence that I'll actually receive the order at all!!

    • -1

      Hi,

      Australia Post was closed and malfunctioned Australia Wide from the 31st - 6 September Nationally. Re-Opened On the 7th (This was on the news) Apologies as all (Purple) MUK orders have been sent. Please email us if you do not have your tracking number. Do you have your tracking number?

      Team Barber House

      • +1

        This deal was WAY before that happened.

        You stated on 18/08 "If you order it will arrive by Monday the latest." Clearly untrue.

        • See my comment above.

          Did eventually get everything

  • Bought 2 waxes on the 15/8 (including purple muk) and as of 18/9 still empty handed and no tracking information other than 'its being prepared'. Hoping to get it soon…

    • Hi,

      Please email [email protected] and we will address this immediately. Hopefully it’s not an address issue.

      TBH

      • Hi, sent an email 2 days ago, would be great to get a response back

        • -2

          Hi, NBN is down since Friday. Apologies as we have been working with Telstra. Should be responded to by tonight. We have been working with them and they stated should be back up in 24 hours.

          Apologies

        • -1

          Email Replied. Error Corrected. Parcel Sent.

          • @[Deactivated]: Your PM attempting to get me to stop commenting on your ridiculous excuses will not work.

            Stop telling lies and giving dumb excuses and you will stop getting comments. If you could post here you could reply to emails.

            People complained of being stung by you on a previous promo and you have failed again on this one too. I don't think you will get a third chance from many of us.

            • -1

              @gadgetguy: We we replied to your inbox with the request to email you the proof / you blocked us.

              Stop Harassing us as we are in a lockdown and have plenty to deal with.

              You received your items 9-10 days after ordering.

              As we asked you in the first private massage - Are you bored ?

              Greatly Appreciated

  • +1

    yeah I ordered on the 18th August, no product. I've requested a refund. Imagine being a company and giving flak to its customers because of its own failings, yeah no chance will I ever buy a product from your store again.

  • -2

    Hi Spotless,

    We have corrected the address error and responded to your case. Parcel has left.

    T B H

  • +1

    Thats great you also sent me a tracking number for 45days with the same update (being packed by sender). You sold a product you didn't have in stock, then told everyone you had sent them out when you hadn't. Then you got angry at a customer for showing obvious unhappiness with your failings. You can send me handwritten pictures with my address on the front of the package, only when I start a dispute in Paypal. Yet you can't refund or send me the product in 45days. It's great you are responding here, but geez louise you guys made a muk of this.

    • -2

      Hi Thomas,

      Please read above. “Address Error”

      We also tried calling and apologising as we didn’t pick it up earlier.

      We have been dealing with many supplier and transport issues over the last 8 weeks.

      Although not to worry - We can only do our best in these times.

      We attempted to make good. Stay Safe.

  • Okay, so I'm going to list your points and your errors.

    1. Your address error. Don't frame it as the customer doing wrong especially when the address I sent you is my business address, it is used by numerous companies with not one problem other then this 'address error'.

    2. You said you had sent out all of the products sent out, which you hadn't and you didn't fix the printing error either as neither your claim to have "sent them all by monday", or that "all (Purple) MUK orders have been sent". Which you obviously haven't done, as you only shipped it today to me.

    3. You called me today, on the day I started the paypal dispute. After reading this comment, at no point earlier in 45 days have you reached out yourself, I contacted you.

    4. You only attempted to "make good", after I had contacted you twice and started a paypal dispute. And this make good was to say you sent it today, 45 days late even though I requested a refund.

    I get that you are trying, and I never would have written a comment at all if you hadn't said to a customer do they not have anything better to do in lockdown, because I as a customer will follow up on the purchases I make. If that is "nothing better to do", then I think you need to really need to step back and look at the problems paying customers are having with your service/product and not sell products you don't have in stock.

  • -2

    Hi,

    As stated above - It was an address error in our system and we are currently behind in shipping due to many aspects. You are the one of two who have not received there order. We apologised and would like to spend our resources on dealing with transport issues not controlled by our company.

    Please do not comment on other clients because he got his delivery in 10 days.

    Moving forward we will concentrate on bettering our services in a non - lock down situation.

    For example - We waited 48 Days for a delivery from a Major Melbourne supplier for 'courrier's please' to deliver.

    Your order was errored and corrected.

    If you would like us to recall the parcel and provide refund please let us know.

    Promotions "Like This" only happen once a year and stock levels are never known depending on response. We always replenish over night. We always carry 60 plus units. We always correct errors.

    Just give us a call.

    Happy Days

  • +1

    I’ve bought from you guys a couple of times (see my comments above) and all my interactions have been quite pleasant despite the delays but there seems to be some consistency in people taking ages to get their products - with multiple excuses given.

    I’m no business owner, but I’ve seen plenty get smashed on ozbargain for fighting back to some comments here. My advice would be just to cop the comments on the chin, respectfully admit it was an error on your part, and attempt to placate the customer if you are going to comment on this public forum.

    I sympathise with a company working within multiple lockdowns and also the enthusiasm to attempt to be better - but asking people online not to comment on others people posts is ridiculous.

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