Someone Tranferred Money to My Account

I noticed at start of the month some money hitting my loan account with Great Southern Bank (erstwhile CUA).

It was from an unknown person, and I presume that was transferred by mistake. I called the bank to inform them that this is not my money and they reverse the transaction. I also wrote them an email. So far no action has been taken and money is still sitting there.

It is not a lot of cash tbh, just $78, but I am guessing some poor bloke must we wondering where their money went. Is there anything I can do. Have you been in a similar situation?

Comments

  • +20

    Have you been in a similar situation?

    No, I haven’t.

    Unlike other posts… You are an example of hope in mankind! 👍

    I called the bank to inform them that this is not my money and they reverse the transaction. I also wrote them an email. So far no action has been taken and money is still sitting there.

    They might be slow, I think you done what you could already, and making your own time and effort to do it!

    • +6

      Faith in humanity slightly restored, especially after this post: https://www.ozbargain.com.au/node/644485

      • +2

        Common to see selfish acts and the nerve to seek validation. 😔

        Rare to see acts that constructively contribute for the greater good.

  • Similar thing happened to me last year,

    When I contacted commonwealth about it, they told me that they can’t cancel/reverse it anymore as the payment has already gone through.
    They told me that the sender might get in touch with them and they then might be able to do something about it..

    I have never heard from them since. Weird

  • You sure it wasn't your cat?

  • That's where I put that!
    Good on you though, I'm sure it will get sorted, often dishonour sit as pending for a while before being processed. I had this with a cheque that bounced(yes mediaeval I know)
    Took over a week to actually disappear from the account.
    It bounced due to a misspelt account name.

  • Yep - a similar thing happened to me many years ago and kept happening for around 18 months.
    Still to this day I don't know who it was, although every month around $190 odd was sent to my account. (Was an odd value).
    There was no description of the transfer or anything. Contacted my bank, ask them to trace it as it kept happening. All I was told was it came from a St George account, I was with Westpac at the time.
    No idea who or why it was being sent.
    After the first few initial months, I'd just left the money in the same account, I then opened another account and transferred it across as a precaution.

    Went back to the bank and asked what to do a few times. The various tellers advised me to hold onto it and if it was incorrectly sent, the sender could request a reversal.

    Come 18 months or so later, there was just under $4k sitting there, then all of a sudden it just stopped. I'd retained the account for around another 2 yrs and still never heard anything. I sometime later closed the accounts with Westpac and moved the money as I moved away from Westpac. In the end, never heard anything more.

    Thinking back now, kinda feel a bit bad that someone may have done it incorrectly, but I'm sure after a few months, they would have realized and stopped it. So must have been intentional, I just don't know why or who…

    • Wow. Is that where my money went. Suppose if the sender didn't realise then that's what can happen. Someone else reaps the error. That's why I never do scheduled payments

      • Agree, I don't approve auto withdraws unless I have no other choice, and don't have auto/scheduled payments active either. Smart thinking to NOT do so.
        I have a very mild suspicion who it might have been (if from a known party of any sort), although, it would have been a long shot and communications were tied some months prior (if one gets my drift).

  • +1

    I once had $14,000 transferred to my account from an unknown.

    I contacted the bank and they froze my account for the time they needed to investigate the issue. They eventually found the person and returned their money.

    I check and triple checking bank details when sending even $10 to someone let alone larger amounts.

  • +1

    I wondered where my money had gone…

  • +1

    This has been an ongoing scam for the last few months FYI. This is an alert our business received from our bank.

    "
    New scam alert! Phishing SMS/emails aim to capture personal and banking details via fake websites.

    What's new:
    - You receive a payment to your bank account.
    - Someone claiming to have sent you the payment in error contacts you via phone or SMS, asking you return the funds to an account number. Callers may claim to be the bank or sender of the funds.
    - You complete the payment via Internet Banking.

    Customers actioning these requests noticed further payments to the payee by scammers using the compromised credentials.

    Financial institutions have processes for mistaken payments, notifying you in writing (not a phone call from a number that may appear to be genuine).

    If you think you've entered your details into a fake website or have been asked to return a payment in error, please reset your internet banking password, and call us immediately.
    "

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