Poll: IT Certification to Get for Work This Financial Year?

I work at Dell as Technical Support Engineer Lvl 1 in Pro and Premium Client and Consumer Support
I'm wondering what certification to get as I have a requirement of 1 IT certification before next Financial year.

I'm thinking to increase my employability and do something achievable in 1 year, but maybe something I can relate to my work and use afterwards as well
What is most in demand and I can relate to my job

Some colleagues are taking Comptia A+ but I heard thats like knowing a little for a catalogue of subjects and not very useful for employability
CCNA seems like a good choice as I studied a lot of that for Uni and while being vendor specific is still respected for Networking in IT
The examples list ITIL V4 but I don't know much about it
Microsoft Certified Professional was included on list work provided but it looks like those have phased out in 2020 and changed a lot to more being certified for roles that aren't IT support or certain programs like Azure or Windows Server and none of them seem relevant to my role anymore and too niche to be useful

I was also thinking CISSP or Cybersecurity ones because I want to get Cybersecurity Qualifications but I have to make sure work will approve it as my role doesn't entail much Cybersecurity apart from virus scans. At least Certified Information Systems Security Professional has Information systems in its name unlike Certified Ethical Hacker.

Vendor specific cloud I've included in the Poll too, but unless I move to a different team its probably not relevant.

Poll Options

  • 13
    AWS
  • 2
    CCNA
  • 4
    CISSP
  • 0
    Comptia A+
  • 2
    CompTIA Security+
  • 0
    GCP
  • 5
    ITIL V4
  • 0
    Microsoft Certified Professional
  • 3
    Other: Please explain in comments
  • 0
    SSCP

Comments

  • I work at Dell as Technical Support Engineer

    I can't answer your question but would love to hear your answers in an AMA.

    • +1

      Haha, I'll check Dell social media policy first, but I've got so many funny stories.

  • -2

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    Naik started out with a YouTube channel, teaching people to code, before switching to smart contract consulting. Today, his DeFi protocol, PolyGaj, manages nearly $1 million.
    https://cointelegraph.com/magazine/2021/07/02/minor-danger-d…

    • Shut the (profanity) up

    • Learn why Defi will change the future of financial markets

      Just like there is 5000+ crypto currencies. We need more coders to create more so we can have 10k+ crypto currencies.

      • -1

        Most of the tokens and some of the coins will fail before the next halving just like 9 out of 10 businesses will close shop within 5 years.

        It's the nature of any business. Do it right and rewarded. Do it wrong and end up on the bottom of CMC.

    • +1

      This sounds like a scam, or how to make a scam

      • -1

        Nah. It looks like the standard @PancakeSwap UI clone using the @QuickswapDEX LP on @0xPolygon. It's solid work for a 13-year-old child. He is probably making enough money to feed his whole family. Who knows, he could be the next @VitalikButerin.

        Anyway, we can revisit this thread in 2024 and see how the market has changed or hasn't changed.
        All the best.
        Cheers.

        • +1

          I still don't see how this relates unless you are advocating a certification in Cryptocurrency

  • +3

    Forget CISSP. That is a high end cert that is arguably the most difficult info sec exam out there. Some people spend over 18 months studying for it. Even if you were to pass you still need to show that you have 5 years of info sec work experience before they would grant you the cert even if you pass the exam.

    • Makes sense, I was wondering why all the jobs that needed it paid 6 figures

  • +1

    If you want to start in info sec then I suggest CompTIA Security+ and then go from there.

    • Yes this makes sense, Might have to get Comptia A+ too to meet work requirements.

  • +1

    What do you like to do? From top to bottom you mention: Cloud, network, security, entry-level IT services, another cloud and IT management.
    With you're current role, ComptiaA+ seems very easy but useless.
    CISSP is hard and I think you need to have experience in that field and have another CISSP endorse you for the exam. Maybe start with SSCP if you want to get into IT security?
    Cloud is booming so always good to know the basics.

    • Cheers SSCP looks a bit more advanced than Comptia Security I'll take a look!

      Cybersecurity is my true passion, but there were only a handful of Intern and Entry level roles in the past year. Also unless you get a very junior or intern role I think you need a year or two of IT experience or a Cyber cert to land a Cyber role. Cloud is interesting to me, but I'm more interested in projects you can do with it than the setting up of Cloud itself. Networking is not the most interesting I know is very important and I understand the courses I did and I see that CCNA is quite useful in terms of recognition and getting a job. IT Management, I'd say I'm still a junior role and have no plans for management for at least the next 10 years.

      In Cyber
      I'd say I'm good at Digital Forensics, Cryptography, Steganography, and OSINT. Puzzle and Trivia are also categories I excel at but because are mostly similar to Forensics, OSINT and Cryptography. I'm OK at web and the easy SQL injection ones.

      Funny story:
      I once found the leaked email login of a Missing Person in a Australian National Missing Person hackathon 2020 and tried it to discover their phone number, I got the last 3 digits of their current phone number for 2FA but was disqualified when I submitted the flag as I went of of scope :(. I also found a lady living under a new name in America and she was selling her bike but I wasn't allowed to message her on the classifieds site as its only OSINT not Active Intelligence maybe they don't want to be found.

      This will probably dox who I am but:
      Cybersecurity is a passion of mine and I regularly compete in Capture the Flag and Blue Team governance events representing UTS. I have placed in the top 10% in many Cybersecurity competitions such as Bsides CTF (25th), Atlassian CTF(6th), WACTF Perth representing UTS (15th/49 student 45th/99 total including Professionals), Down Under CTF (Top 5%), 3 HacktheBox CTF's for UTS (2021 Top 10% 479/4740), SECedu UNSW CTF 2020 for UTS, UTS Fortinet CTF (5th Prize). I am actively learning penetration testing, networking and programming skills. I participate in the Cybersecurity community by attending conferences like BSides Sydney and Canberra, Netthing and Cybersecurity Meetups. I have also represented UTS in Blue Team events such as CYBSA (Cyber Breach Simulation Australia) dealing in Cybersecurity governance and best practice during a bank breach.

  • ITIL should be studied by everyone in IT, it is a very good platform to cover change management and service lifecycle.

    If you have an interest in Cyber then do the CompTIA Sec cert first and then move onto the Cisco CCNA.
    MS cloud offerings are well received so there is a path there you could choose. A simple one could be the Azure fundamentals which comes up for free quite often:https://www.microsoft.com/en-us/trainingdays

    • +1

      IMO, an ITIL study/certification is only good for managers. For a techie, a little bit of the basics should be enough.
      OP seems to be pretty hands-on with cyber stuff, so maybe a career in penetration testing? Start with some basic security training (CompTIA, SSCP), some ethical hacking training and Kali Linux as a hobby project.

  • Don't do ITIL unless you are keen to go into process management. Your role in support will be enough to get you further technical jobs.

    Don't do CISSP at this stage. If you are interested in cyber do either CompTIA Security+ or CCNA (networking very valuable in lots of roles). Unless of course work is paying, in which case do SANS SEC401 (GSEC).

    If you want to get into more of an engineering or DevOps role go the AWS route with A Cloud Gurus.

  • Solve a problem and contribute to open source. Just contribute positively…. Documentation, bug fix, ideas, etc.

    Just like IT degree, Certification becomes too common.

    If you want to set yourself apart show some initiatives and showcase your talents.

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