I work at Dell as Technical Support Engineer Lvl 1 in Pro and Premium Client and Consumer Support
I'm wondering what certification to get as I have a requirement of 1 IT certification before next Financial year.
I'm thinking to increase my employability and do something achievable in 1 year, but maybe something I can relate to my work and use afterwards as well
What is most in demand and I can relate to my job
Some colleagues are taking Comptia A+ but I heard thats like knowing a little for a catalogue of subjects and not very useful for employability
CCNA seems like a good choice as I studied a lot of that for Uni and while being vendor specific is still respected for Networking in IT
The examples list ITIL V4 but I don't know much about it
Microsoft Certified Professional was included on list work provided but it looks like those have phased out in 2020 and changed a lot to more being certified for roles that aren't IT support or certain programs like Azure or Windows Server and none of them seem relevant to my role anymore and too niche to be useful
I was also thinking CISSP or Cybersecurity ones because I want to get Cybersecurity Qualifications but I have to make sure work will approve it as my role doesn't entail much Cybersecurity apart from virus scans. At least Certified Information Systems Security Professional has Information systems in its name unlike Certified Ethical Hacker.
Vendor specific cloud I've included in the Poll too, but unless I move to a different team its probably not relevant.
I can't answer your question but would love to hear your answers in an AMA.