[StartHere] Dell cash back

Now I know that this is most likely not going to end well for me, but I have to understand what went wrong. I placed an order that came to $3,016.54 for some dell Vostro laptops, the order is being tracked but its telling me that my rebate will be $0

08-Feb-2012 15:17:00 AEST Dell Small Business $3,016.54 $0.00 Tracking Apr-2012

What could I have done wrong ?

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Comments

  • Hi,

    As stated on the Dell page, this is quite normal for Dell transactions and will be fixed up when it's approved:

    "Transactions may initially track with $0 transaction amount and/or $0 rebate amount, or with a rebate amount less than expected, this will be corrected when the transaction is Approved, there is no need to raise a transaction query in this case."

    Thanks, Steve.

  • Thanks Steve

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