Telsim Warning: prepaid Sim card provider

[Deactivated] on 11/06/2021 - 13:27

Hi all,

Just would like to share my experience about this sim card provider and hopefully it helps you in the future.

First of all, I bought this sim card for $10 for 30 days and 3GB. The reason I bought this is because:

  1. It is cheap.
  2. I need to Port in and Port out to renew my Boost prepaid.

However:

  1. It is taking them total 18 days to Port in my number. It is very horrible. There was no way to fast track it.
  2. Once ported in, there wasn't a bad experience to note. It is connected like expected all the time.
  3. Once I decided to Port out, apparently I need to call Telsim first, asking them how to port out. Then once they gave u permission after you answer bunch of questions, they tell you to tell your new sim provider that they are post paid, optus and gave you a hidden account number. I didn't know this initially, and that's why Boost took a long time to Port me in, because they said that they can't find my account with Telsim. They haven't even heard of Telsim.

A further warning:
Some reviews said that the company has changed names a few times, and changed abn.

Overall it was very scary experience, I even fear I lose my number.

Mobile

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Telsim
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Comments

  • pformag on 11/06/2021 - 13:34

    "Overall it was very scary experience". This takes the cake as to the threshold of scary experiences.

    • [Deactivated] on 11/06/2021 - 13:35

      Losing my number is very scary.

  • holdenmg on 11/06/2021 - 13:40
    +1

    But read:
    3. if you try to port out, they will LOSE your NUMBER
    https://www.ozbargain.com.au/node/592093

  • [Deactivated] on 11/06/2021 - 13:44

    On serious note, how the heck this kind of piece of shit company allowed to operate in a modern country like Australia?

    Is it lack of regulation?

    This makes me feel I can do the same and make easy money.

  • auxilrod on 08/08/2021 - 14:28

    Could someone please advise what is the best way to cancel porting in to Telsim? I made that mistake today and now need to cancel the port immediately so I don't fall into the same situation. Thanks

    • [Deactivated] on 08/08/2021 - 16:39
      +1

      Keep calling their customer service until it is done. Note that porting to another provider does not stop them from porting you from the new provider.

      • auxilrod on 08/08/2021 - 17:08

        Thanks - I ended up just mailing through to their customer service and they replied that they cancelled through there.

        • [Deactivated] on 08/08/2021 - 17:11
          +1

          Good good.

          I should have done that before, my mistake is I just ported to someone else and thought it is done.

  • MikeSYD on 28/05/2022 - 07:44

    Thanks so much,I was about to port in.

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