Getting nbn on a Property with 2 Houses. Advice

jy808 on 19/05/2021 - 20:51

I currently reside on a block of land with 2 houses, one in the front, and one in the back (similarly to a granny flat).

I live in the back which is a newer dwelling of 10 years and currently has no connection to NBN. My ADSL2+ has been disconnected permanently so now left without the internet. I have been liaising with NBN Co. and have been advised

This is a quick email to inform you that we already got a response from NBN Co about the missing address/trouble ticket we submitted for you. As per NBN Co "In most cases, outbuildings or granny flats that share the same address as the primary residence on a block of land cannot apply for a new nbn broadband access network connection each connection must be linked to a unique address. To connect outbuildings or granny flats to the nbn access network, EU may need to extend their existing connection from the primary residence by either extending the signal of local Wi-Fi network, or by installing an additional service through a registered cabler. More details available at

I am just wondering if anyone has faced similar issues as I am looking ways to resolve this.

Internet Broadband nbn

Comments

  • bobokingdom on 19/05/2021 - 21:00
    +3

    Mobile broadband (4G/5G) may be an option if reception is great at your location.

    • barbarella on 19/05/2021 - 21:39

      Yeah I love my mobile broadband, but it does depend on your location and a good reception. You could have separate modems then for each dwelling (2 separate plans).

  • Pelicannn on 19/05/2021 - 21:02

    Are you renting the back flat? Ask the land lord if they’re willing to install.

    • jy808 on 19/05/2021 - 21:06

      I am the landlord. I used to live in the front which was a much older house until we decided to build a bigger house in the back. We reside on a large block of land. I actually have an empty conduit going right to the road for some new cabling. Not sure if this helps for a new NBN connection.

      • Cheaplikethebird on 20/05/2021 - 11:13
        +3

        Run ethernet cable down the conduit to a network switch at your place and share an unlimited NBN connection with your tenant. Half priced internet for both of you :)

        • Pelicannn on 20/05/2021 - 12:38
          +1

          Agreed. 25m Ethernet cable to perhaps a built in router into the home. Get a high speed plan, and include it in the rental contract as a provision or similar.

  • yellowfever on 19/05/2021 - 21:05
    +5

    Is the back flat subdivided on its own title?
    If not then you can't get 2 NBN connections
    Unless you pay up for works to be done (trenching etc)

    Or you have valid reason that you need a connection for emergency purposes (eg medical reason)

    • Drakesy on 20/05/2021 - 10:58
      +1

      ^This,
      They don't provide two connections to one address.
      Setup a mesh system or something similar using a wifi extender and share costs with your tenant.

  • jy808 on 19/05/2021 - 21:09

    Would also appreciate any advice using the NBN connection from the house in the from, using a wifi extender? I have never used this in the past so I have no knowledge!

    • avoidfullprice on 19/05/2021 - 21:16
      +6

      Suggest you take your mindset away from having NBNCo provide direct connection, and divert the option to sharing your main internet connection using a Cat6 cable.

      Think about it. You will pay a sum to have the cable run to your granny flat, plus a $300 new NBN charge. Not an ozbargainer act..

      • SF3 on 19/05/2021 - 21:46
        +4

        Yep, also the cost of paying for an additional monthly plan.

    • ESEMCE on 19/05/2021 - 21:46

      You need the services of a licensed cabler.
      They will likely tell you that you can't connect separate premises by copper.

      So you're back to a wireless bridge or an optical connection between premises. Or 4G/5G

  • Summoner on 19/05/2021 - 21:15

    What type of nbn connection do you have on the main house? And whos paying for the nbn on the main house? Is running cat 6 cable to your back house an option if there is a conduit between them?

    • Summoner on 19/05/2021 - 21:19

      If physical cabling is not possible, you can either go wireless or ehternet over power.

      • lgacb08 on 21/05/2021 - 21:06

        Wireless or eop won't work given the laege size of the block and the 2 properties will be on different electrical circuit

    • jy808 on 19/05/2021 - 21:23

      Main house is on NBN. I am all for running a cat 6 cable if it is possible, unfortunately I would not know what measures to take to get it started or know if its possible! Distance from the 2 premises is about 30 - 40 metres apart.

      • DreadPirateRoberts on 19/05/2021 - 21:31
        +3

        Best to use ethernet (CAT 6 or higher) rather than wifi. Ethernet is also good for ~100m so you should be okay. Only concern might be privacy with whoever is renting the front unit (i.e if you're all on the same network then chromecasting will broadcast to everyone in both houses).

        • Summoner on 19/05/2021 - 21:38
          +2

          I agree with this. And not everyone likes to share their internet. So if you have fttp nbn box that allows multiple nbn connection, your best option is to add new nbn service and run cable from the nbn box to the backhouse. Physical cabling would be best, but if not possible or if you are looking for a cheap solution, consider ethernet over power devices. There is a good chance this will work assuming that two houses are connected to same meter box.

      • Mechz on 19/05/2021 - 21:44
        +1

        Yes but what NBN technology is the front house on? This is the critical bit.

      • fastzoomzoom on 19/05/2021 - 23:09
        +1

        Pro tip:
        You can plug the ethernet cable from the main dwelling into your WAN port on your router. This means that your network will remain private and separated from theirs (to an extent)

  • dmbminaret on 19/05/2021 - 21:20
    +1

    Something like this might be what you're after if there's a bit of space between the dwellings:

    https://store.ui.com/collections/operator-airmax-devices/pro…

    Otherwise, just a LR AP:

    https://store.ui.com/products/unifi-ac-lr

  • bazingaa on 19/05/2021 - 21:21

    do you have 2 unit addresses ? if you earlier had ADSL most probably you will be able to get FTTC.

  • trevor99 on 19/05/2021 - 21:53

    Fixed wireless. Will be 5G soon and 10 times NBN speed.

    • jy808 on 19/05/2021 - 22:20

      Are plans available for metro areas? I'm currently reading alot about rural locations

  • triviums on 19/05/2021 - 22:22

    What type of nbn is available?

    If it is fttp you can have 2 nbn connections through the same line. You can then run a CAT6 cable to the other house.

  • bjdchwr on 19/05/2021 - 22:26

    Maybe time to get a Starlink pre-order as the initial cost will be cheaper than the NBN

  • jy808 on 19/05/2021 - 22:31

    HFC connection upon checking the address

  • hentabara on 20/05/2021 - 08:31

    If you are using mesh router such as google wifi, You can set up a guest network at your front house And use cabling to back of the house and set up the normal wifi there.

  • AndyC1 on 20/05/2021 - 08:37
    +1

    You are dealing with a RSP and if it's Telstra or Optus then they will in most cases not be able to get your issue fixed. Seems ABB are good at geting these type of issues sorted out with NBN.
    Which RSP are you dealing with?

  • DarkOz on 20/05/2021 - 09:37

    4G or 5G or pay for the internet plan in the main house and let your tenant tap into it for free. Make sure that you are fully responsible/authorised to place the router/AP locations to suit both sides.

    This is a win-win situation. You get the NBN you want and your tenant get free internet. As long as you don't have a trust/privacy issues.

  • coolsteps on 20/05/2021 - 10:56

    if back house is registered at different address then just keep trying signing up with another SP you will have to pay a $300 new development fee charged by NBN to your provider as its the first time to connect to that address.

    cheapest option
    1 Mobile broadband (4G/5G)
    2 get nbn connected to wall box of first house and then hire a cabler to connect to second house.
    3 trench and conduit is supplied by EU to PEP get seperate connection pay $300 if address can be registered and updated on NBN systems by your chosen retailer. try telstra or aussie broadband etc for new development connections as they have more experience then the smaller players then you can churn once its connected.

    • 87percent on 20/05/2021 - 11:09

      not only that, when a friend of mine did the new development, took MONTHS to get sorted (late last year - could be different now)

  • coolsteps on 20/05/2021 - 11:23

    yes it will take many months but keep pushing your RSP
    OP you cant liaise with NBN Co directly you will be wasting your time. just place an order with your chosen provider for a new connection to get the ball rolling.

  • scotty on 20/05/2021 - 11:26
    +1

    Having a group of friends in a similar situation. That group of friends rented a house together, and it turned out to be a new'ish building on a subdivided land without an actual address. Only the older building in the front has nbn connection. They've tried Optus 4G/5G but the reliability is sub-par. At the end negotiated with the tenants in the front building to pull an ethernet cable and share the nbn connection.

  • [Deactivated] on 20/05/2021 - 12:56

    There are 4 feasible options:
    1. Run CAT6 cable down to you from top property and share NBN. Offer to chip in half the NBN bill etc.
    2. You can convince a next door neighbor on Home Mobile Broadband or Starlink to let you use their address for NBN connection. This guy 5 years ago convinced NBN to do this and bonded his connection for double speeds. https://www.smh.com.au/technology/the-nbn-hack-to-get-even-f…
    3. Pay for Telstra Mobile broadband $75 a month for 400GB https://www.ozbargain.com.au/node/624058
    4. Starlink $139/month when available Mid-Late 2021+$709 setup fee

  • coolsteps on 20/05/2021 - 13:39

    ref 1. Run CAT6 cable down to you from top property and share NBN. Offer to chip in half the NBN bill etc.
    sounds good but depends on your distance apart forget it if its over 100m also that cable is not suitable for outdoors it will break down overtime. best hire a registered cabler and make sure they aren't a cowboy ensure they don't use cat 6 for outdoors it should be black greased twisted pair cable used.

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