hey all,
I know there was a similar thread about this several weeks ago but its been dead for a while. I booked a one way ticket to London in August (for the Olympics) but havent heard from Air Asia since the initial email which outlined the following options:
i. cancel your reservation and opt for Full Refund/Credit Shell; or
ii. re-route to any other AirAsia X destination, without any additional cost; or
iii. transfer to an alternative airline subject to availability, without any additional cost.
I'm just worried about booking another flight with another airline just in case Air Asia decide to find another flight for me which may be non-refundable. The email also recommends us not to contact them until they contact us!
Any suggestions?
Had anyone heard from them yet?
Cheers!