Hi
My car was involved in an accident (not my fault) and is written off. The at fault party lodged a claim and I got a rental car while the car was being assessed.
Got the call today from their insurance that car is written off and they will pay the value of damaged car, and for me to return the rental car in 3 days.
I think this is a bit ridiculous as it takes more than 3 days for me to get a new car. Dealer may not have stock and needs time…etc. insurance seems adamant I have to return it in 3 days.
Is there any grounds for me to argue this? I cannot find info online. What are my rights, where can I find them and what is the maximum time I am allowed to get a new car and have this rental car?
Thank you
What does your policy say in regards to rental cars during claim? That'll answer all your queries.
You can drive out of a second hand car dealership in an hour or two with a purchase so not a valid excuse.