Missing Cashback Claim for iPhone from The Good Guys Rejected by ShopBack

Hello OzBargainers

Anyone having a issue with Shopback cash back. I have bought iPhone 12 Pro Max and I follow the same things that how to visit Shopback and click on Good Guys and then I added the phone but even then they are saying they did not track.

Hi Avi,

Thank you for submitting a missing cashback claim.

We have appealed this missing cashback claim with the merchant and found that the merchant has deemed ShopBack ineligible to earn commissions on this transaction which results in us being unable to pass the cashback along to you.

ShopBack awards cashback on your transactions on the basis that the merchant attributes your order to ShopBack and pays us a commission, they are the deciding party on a sale being attributed to ShopBack.

There are quite a few reasons why these orders may not be attributed to ShopBack. This includes:

1. If a user clicks on a Honey, Cashrewards, or another chrome extension after clicking from ShopBack
2. If other web pages (including search sites, social media, store sites, promotional/discount sites) or web browsers are opened after clicking through ShopBack
3. Clicking through to another page from a banner, pop-up, or advertisement on the store’s webpage whilst shopping
4. Antivirus/Cleanup or Adblocker applications block or disrupt cashback tracking (Tracking cookies are required to track transaction)
5. When the order falls under the merchant’s exclusions, including the use of promo codes not listed on ShopBack.

In the meantime, do let me know if there is anything I can do to help or share my best advice on earning cashback. I’d be here to support whenever you need it.

Regards,
Team ShopBack