I just got a pixel 5
Upgrading from lg g6
My boost sim is not able to make or receive calls for some reason
In settings the sim us recognized and i can see boost but signal bar has a cross on it
My wifes sim is boost as well and it also doesn't work
Maybe i will try a different company but im not sure
Help Needed Pixel 5 Boost Sim
LFei yang on 24/01/2021 - 12:22
Comments
I would contact Boost, you've paid for the service. Does the boost SIM work in other phones apart from the new pixel U got? Maybe try a different SIM n see if it is the SIM card/Providor specifically or the phone that's causing the issues.
Yes tried contacting boost not getting anywhere with that
I will try a different sim company when i can get oneHave downloaded the carrier settings?
Reset apn settings and restart the phone if that don't work factory reset everything
Tried carrier settings all appear as they should
Tried an optus sim still no go
Im stumpedI suspect it's a brand new phone (not refurbished / second hand - where people can block the device)?
Best to call Boost supportMaybe the phone is actually locked? Or from overseas
Did you manage to figure it out? I'm planning on buying this phone too and have a boost mobile sim
I have pixel 5 with a boost sim working fine. I suspect th OP's phone is locked.
Sounds like your phone is IMEI locked if you didn't buy it from a store or online store. Try looking up the IMEI which can be found in settings—system—about.
Have you contacted boost?