This was posted 3 years 10 months 7 days ago, and might be an out-dated deal.

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$50/Mth Credit for 12 Months on $115 XL 180GB 5G Plan (Was $115/Mth, Now $65/Mth for 12 Months) @ Telstra

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$50/Mth Credit for 12 Months on $115 XL 180GB 5G Plan (Was $115/Mth, Now $65/Mth for 12 Months) @ Telstra
Go to Deal
b3au on 15/01/2021 - 10:17 telstra.com.au (2246 clicks)
Last edited 17/01/2021 - 19:17

This deal is back

Available when buying a phone or as a SIM only plan on it's own. As with all other Telstra plans, it's month to month so you can leave (paying out any device repayments if you bought a phone from Telstra) or change plans once a month at any time without penalty

Extra Large
180GB
Was $115 per month.
Now $65 per month.
$50/mth credit for 12 months.

The $50 credit will be applied automatically each month you stay connected for up to 12 months on the $115 XL Mobile plan.
You’ll get $600 bill credit if you stay connected for the full 12 months.
In month 11 we will remind you that your credit will soon end.
You can change or leave your plan any time. But your monthly credit will stop if you do.
You’ll have to pay out your device if you leave.
Offer ends 01/03/21.

Credit also available on the $115 XL Upfront Mobile Plan (CIS) - https://www.telstra.com.au/shop/submitsplan?plan=MSUBVOD-VXL…
(Upfront Mobile Plan Info, FAQ)

Mobile SIM Only Mobile Plan

Related Stores

Telstra
Telstra

closed Comments

  • b3au on 15/01/2021 - 10:20
    +3

    If it's applied the same way as same deal as November (in that it's automatically applied to every $115 order in the backend), it can also be combined with the 10% student discount.

    Brings $115 down to $103.50, then take the $50 off = $53.50/month for 180GB

    Might be worth checking in a store, as they were aware of combining the offers in November.

    https://www.telstra.com.au/deals/students

    • dann on 15/01/2021 - 13:52

      I had a look into this and it says when registering an account that if you have an email address not ending in .edu to take your student ID to a participating store. Interestingly there's few participating stores when looking at their list so might wanna check that before heading to your local.

      Also seems a bit of a headache I already have a Telstra ID but I can't seem to upgrade that account with my student email address, it seems to want me to start over, which doesn't seem practical. From all this and what you're saying in your comment it seems going to a store and doing all this manually seems to be the best way to go.

    • realfancyman on 16/01/2021 - 02:36

      Do you have to sign up in store to get the two offers? The student page just gives you $103.50, no mention of the $50 off.

      • b3au on 17/01/2021 - 17:49

        Yes - the store person I spoke to knew about the fact that the $50 credit was automatically applied to all XL plans and would stack… I don't think the website was ever updated though.

  • pennypincher98 on 15/01/2021 - 10:20
    +1

    So this has now become Telstra cheapest 5G offering? Amazed how the 40GB 'Small' Package doesn't even include 5G access.

    From the above, $53.50 is a great discount and at 180GB I probably don't even need wifi anymore.

    • 1st-Amendment on 15/01/2021 - 13:42
      -2

      I probably don't even need wifi anymore.

      This was raised by many when the NBN was first proposed, but Krudd knew better

  • mandelbrot on 15/01/2021 - 10:24

    I was on a JB plan for 3 months, then swapped to this plan. Waited a month, then ported out. I wasn't charged an ETC at any stage.

    • countmein on 15/01/2021 - 10:59

      I read some comments that ETC is for cancel but not for 'upgrade' to higher plan, i may be misread tho

    • elcheapo on 15/01/2021 - 13:47
      +1

      I just "upgraded" from JB plan to $115 plan online via telstra website - it says my order will be processed, will let you know what's the outcome.

      • tdonovic on 15/01/2021 - 13:54

        Keen to know. As other commenters have said, did the same thing end of last year and got the etf waived. Seems like telstra support is completely broken, so pending your results, I'll go "upgrade" or visit them in person to get a definitive answer.

        • Munki on 15/01/2021 - 14:43

          I have a feeling they won't know until the order gets processed in the system. Find them on chat and try to get their confirmation that an ETC will be waived if you do get stung first, so at least you have some protection.

        • elcheapo on 16/01/2021 - 19:45

          Update.. Today my order confirmed and along with the bill of ETC.

          tldr: I am charged with ETC.. (profanity)

          I am contacting customer service tomorrow

          • Bargain reaper on 17/01/2021 - 01:19

            @elcheapo: Any luck??

            • elcheapo on 18/01/2021 - 13:45

              @Bargain reaper: no luck here.. I will escalate to their 2nd tier support ..

              • Calvinlsyd on 29/01/2021 - 15:44

                @elcheapo: hey any news with your escalation? looking to do the same.. 😂

                • elcheapo on 29/01/2021 - 19:17
                  +2

                  @Calvinlsyd: I was able to get ETC charges reversed but not without hard and long many "live chat" session so I must warn anyone that going this route.. It won't be easy

                  • sushi-x on 22/02/2021 - 16:43

                    @elcheapo: I've also got charge ETC and they say once I order I can get an order reverted?!?!

    • Munki on 15/01/2021 - 14:41
      +1

      This was the case for some. Some other users have been charged the ETC, so enter this at your own risk.

    • mrmaltalian on 15/01/2021 - 17:19
      +1

      After chatting to 3 separate Telstra people, they all confirmed there’s no cost to switch from a JB plan. ETCosts applicable to cancel only.

  • Putney on 15/01/2021 - 10:28

    I placed an order just yesterday for the medium plan with an iPhone 12 max pro and this wasn’t offered. Should I wait to receive the phone before trying to change to this or should I try to get it changed now?

    • b3au on 15/01/2021 - 10:31
      +1

      This deal is valid until March 1, so personally I'd wait until your phone arrives and you're all set up (in case the plan change breaks something) and then you should be able to move 'up' to the XL $115 with the $50 credit plan

      • Putney on 15/01/2021 - 10:34

        good idea. thanks!

        • duco65 on 15/01/2021 - 10:44

          BUT you may have to pay out that new phone to receive the $50 monthly credit

          • b3au on 15/01/2021 - 10:46
            +5

            @duco65: The handset repayments are separate to the actual plan component - you move up and down plans as required if you need more data, and the handset isn't affected.

            You would only pay out the phone if you were moving to prepaid or porting out altogether.

          • whitelie on 15/01/2021 - 11:22
            +1

            @duco65: All the services are month to month so there's no cancellation. Only have to pay out the handset if leaving Telstra.

  • sfac on 15/01/2021 - 10:46

    Any ETC if the upgrade is from a JB plan?

    • ExtraSalt on 15/01/2021 - 11:19
      +1

      ive just started chat with them now. i'll let you know

      • jcaf on 15/01/2021 - 13:09

        How did you go? JB Hi Fi have done the deal with the $99 plan and get $850 off the the Samsung S21/Ultra phones.

        • ExtraSalt on 15/01/2021 - 14:16
          +1

          got a straight "no" earlier. On chat with them again right now. still a 'no' but their reasoning is valid. Bad english, but it makes sense.

          "I totally understand, since this a valid charge from JB Hi-Fi we can't waive the said termination fee. Let me check with my support about this just please bear with me, I'll get back to your with update."

    • whitelie on 15/01/2021 - 11:23

      Will probably depend who you get on chat to do it.
      Some will charge the ETC as you're ending the JB plan to move to a Telstra plan. You could potentially argue that you're moving up in plans and ask for them to waive it. May get lucky, may not.

    • mandelbrot on 15/01/2021 - 11:47

      I didn't get charged the ETC when I did this in Nov.

    • theone4u on 15/01/2021 - 11:52
      +1

      i did, changed my mums $99 jb plan they charged a termination contract fee

    • danlmoore on 15/01/2021 - 16:38

      Just asked in store at Telstra and they said yes I would be charged, the JB Plan isn’t considered a Telstra plan

    • mrmaltalian on 15/01/2021 - 17:56

      After chatting to 3 separate Telstra people, they all confirmed there’s no cost to switch from a JB plan. ETCosts applicable to cancel only.

      • theone4u on 15/01/2021 - 18:18

        they are lying then, like danlmoore said they are not considered as telstra plan but jb-hifi/good guys plans only, i changed plan and got charged the ETC

      • mandelbrot on 15/01/2021 - 20:05

        It's always pot luck with Telstra. I spoke with 2 agents who both said I will get charged ETC. I went ahead anyways, and didn't get charged ETC! My plan was a $65pm JB plan, so I guess it was "upgrading" too the $115pm plan.

    • realfancyman on 16/01/2021 - 02:30

      I wasn't told of any etc to upgrade to this plan from $69 JB hi Fi plan (didn't ask either tho). Was charged and had to complain to TIO to get refunded

  • theone4u on 15/01/2021 - 11:02

    i signed up to this plan in the last deal, apparently the discount of $50 doesn't show until the 3rd bill, so i have been paying full price until my 3rd bill which is next month, anyone else have this issue or did i just get some useless telstra customer service representative…

    • xecutor on 15/01/2021 - 11:59

      If they advertised as taking off $50 per month as part of your contract agreement with them, they should be able to correctly apply the $50 credit to your previous month's bill (which were missed). If you are speaking to a customer service agent ask them politely to see what compensation they could apply to your account due to this system error. It's worth a shot and sometimes they could apply a one-off discount on the next few month's bills or increase your GB limit.

      • theone4u on 15/01/2021 - 12:24

        the last consultant said yes it will be shown on your bill on the 3rd month then continue on wards for 12months, i knew this person was bull-shitting because previous consultants have said someone stuffed the order but no one is willing to fix it, nothing has changed with them or optus customer service, just bad.

        i will wait till my 3rd bill, see what happens then put in a formal complaint and maybe even take the matter further, taking so much of my time trying to sort this out

        • xecutor on 15/01/2021 - 12:27
          +1

          Well it might be worth knowing which company you have signed up… :p
          So are you with Optus or Telstra?

          I would 100% agree with you to lodge a complaint as they will fix this very quickly for you since it is a recorded submitted complaint (as compared to doing a chat or talk with a CS agent). If you have previously talked / chatted with a CS agent I hope you recorded the reference number as this is one way to ensure that this gets fixed correctly.

          With them checking the chat or voice logs, the dispute manager can then quickly determine if the actions of the CS agent were correct or not.
          I've had them offer me 4 months worth of bill credit because they screwed up majorly and had the reference numbers to back up information that was wrongly being provided to me.

          • theone4u on 15/01/2021 - 12:43
            +1

            @xecutor: i moved away from optus because their CS is absolutely garbage, been with telstra for a few years, only now their service has started to become shit again.
            Funny thing is i use to work with telstra CS around 11years ago, i assume a lot has changed but it has not, still using Seibel and CS is still lazy lol

            I have decided to fast track it with a complaint like you said :D we shall see in due time

            never ever have they offered me credit for compensation, optus did many times due to their (profanity) ups

            • ExtraSalt on 15/01/2021 - 14:08

              @theone4u: lol i had the same experience with Optus and thats why i moved to Telstra on the JB deal. My issue was kinda different in that they didnt want to acknowledge that i received my S10+ so kept me on the discounted Optus $36 BYO plan for the last 2 years!

              Good luck with your battle.

              • theone4u on 15/01/2021 - 18:32

                @ExtraSalt: lol funny you say that, i remember getting a mobile tablet bundle, they completely stuffed up the order, took around 4 months dealing with it then eventually as i was so fed up they couldn't fix the order so they paid out the tablet cost and refunded the part i paid when i shouldn't have. so that means my tablet plan was out of contract,i was able to re-contract and move to a cheaper BYO plan so i did at a lower cost and kept the tablet lol. in the end i had a better deal with a free tablet lol

                Another issue i had, internet transfer, according to optus my transfer was successful to the new address so all is good right, wrong! lol, one day…. 5 months into my new rental property the connection was disconnected, so i phoned up to ask why, they couldn't figure it out even sent a technician out to inspect the NBN box etc, after back and forth a million times, with some luck one person said oh you service is ready to be transferred over now…. im thinking what!! then who's internet have i been using this whole time… they said we are not sure but it has been disconnected now… and mine was being connected in the coming days… hahaha so my bill was in advance by a lot.

                Story of my life. =)
                lol

                • ExtraSalt on 15/01/2021 - 18:49

                  @theone4u: haha thats awesome did anybody come knocking asking about a suspect bill?

                  i actually tried to do the right thing and contacted them 7-8 times on chat (so i could have a log) telling them i have the phone and to switch me to the $115/mth 200gb plan but nothing would happen. the last 3 times i chatted to them COVID had struck so i was contacting the hoping they would still be as dysfunctional so i could save a bit more money but more to cover my ass avoiding a backdated invoice for the full amount.

                  It was weird though after 9mths, i received my first 'upgrade today' & 'your plan is complete' texts which i got every couple months. So i followed up that as well just to get them saying 'yes you can upgrade today' on record. After 16 or 17 months, my S10+ order disappeared completely from the "pending" tab. So i bit the bullet the last JB $500GC promo and signed up with Telstra and Optus have not sent any bills.

            • T-man on 15/01/2021 - 20:26

              @theone4u: I always got the message:

              “ Hello thanks for the message. Can I ask for your full name, date of birth, and phone number please?”

              Then:

              “ Okay let me check look into this and get back to you with and update.”

              Then never hear back. I closed the chat and they asked me the same question again and again until I lodged the complaint and they called me back 2 days later. All resolved within 15’.

    • Munki on 15/01/2021 - 14:45

      Mine was second bill.

  • xecutor on 15/01/2021 - 11:07

    Interesting that they (Telstra) now assign timed credit (ie. After 12 months, credit no longer given).

    I'm out of contract but paying month to month on a previous 12 month plan. I still get -$10 credit on bill and another -$10 credit (Telstra compensation for not fixing an ongoing problem).

    Seems these new plans are limited in value long term once you remove the credit aspect. Still there are other carrier options and plans but no real choice for those that are rural based.

    • mrau on 15/01/2021 - 12:48

      There will be another plan for you to move to in 12 months, since there is no lock in. You just have to create a reminder for yourself in 11 months.

      • xecutor on 15/01/2021 - 13:03

        I get that there will always be new plans however the plan I am on (which doesn't include 5G access, I don't even have a 5g phone) has

        Unlimited International Calls to (15 selected countries) it also comes with 60GB and also Peace of Mind (slowed to 1.5mb) in the event I somehow magically go over 60GB

        Considering I have a home (cable) internet service I rarely ever exceed 10GB mobile data on any given month.

        There are currently no Telstra plans which include free Unlimited International calls which is why I won't give up my current plan. But the added bonus is my monthly discount carries over until I cancel/change/update my existing plan. Even though I am well passed the the original 12 month contract and paying month-to-month (uncontracted) and have in writing from Telstra that my discounts will not be removed.

        Where as these new plans will not carry over, it is likely to do with how these new plans now have a set "expiry limit" and as they are now charged month to month and do not lock you in for a set duration. So it is now easier for their billing systems to take off any applied discounts after a set time period.

        It probably is possible, through the Telstra retention team that they may extend your bill monthly discounts to keep you on board if you ask them after the 12 months. But it's not a guarantee even if you do ask.

        Sure, there are also better value with going with other carriers like Optus and Vodafone but you really can't rely on those carriers if you are based outside of Metro cities or major towns. So YMMV depending on where you live and work and whether you have access to similiar speeds and service with other networks.

        • mrau on 15/01/2021 - 13:06

          The "unlimited international" surely is limited in some ways, right? I gather those limitations have no bearing on your use, but probably won't work for everyone.

          • xecutor on 15/01/2021 - 13:51

            @mrau: Nope, it's unlimited based on the selected 15 countries listed as per the plan and is (subject of course) to the usual T&Cs of fair usage or what they would be considered reasonable for a retail consumer.

            So obviously if they suspect that this is being heavily abused or used in a commerical sense they can suspend, or restrict this. I use it reguarly each month as I got family in US, UK and Asia and I call their mobile number so I don't need a whole heap of apps installed on my phone. Voice quality is usually very clear, although any video calls whether it be via installed app or through the default phone manager which manages video calls will connected via mobile data. A one hour call on some of these apps can chew through the data pretty quick (~600mb to 1000mb) depending on video compression algorithms and quality set — looking at you MS Teams.

            Considering though most people use Facetime/Skype/MsTeams/Zoom/WhatsApp/etc which uses data plan for international calling I highly doubt they really see any real loss with international voice calls.

  • fkhan77 on 15/01/2021 - 13:09

    Does any one know if there are any additional international calling packs available on the new plans? The current $10 pack does not include the countries that are included in my current pack that I signed up for 18 months ago

    • xecutor on 16/01/2021 - 00:37

      Refer to Telstra document and select page 20.
      This is the current offering for International calling pack.

      • fkhan77 on 18/01/2021 - 11:48

        Thank you so much Xecutor. This is exactly what I was looking for. I wanted to sign up for the new XL plan and I'll use the 'below the line' offer section to get the international pack I am after

        • b3au on 21/01/2021 - 12:00

          How'd you go with this?

          • fkhan77 on 27/01/2021 - 14:21

            @b3au: I was able to get the pack included via the chat function…I told the rep that I already had an international calling pack assigned to my expired account so he was able to use that as the reason for the allocation of the BTL pack to my new XL plan…I did try to get the pack assigned to me via the Telstra shop at North Sydney but they had no idea what I was talking about :)..In the end the chat rep was able to get this completed.

  • elcheapo on 15/01/2021 - 13:12

    struggling to consume more than 10GB on my 60GB plan .. and now 180GB? lol.. i wish Telstra re-introduce the data-share plan like years ago

    • 1st-Amendment on 15/01/2021 - 13:45

      I'm on Telstra prepaid, bought a bunch of $100/6 months recharges when they were on special last year. It works out to $17/month for 10GB and does everything I need it to.
      I think most people don't need heaps of data but Telstra need a gimmick to keep selling $55 plans to the masses.

    • ExtraSalt on 15/01/2021 - 14:13

      do you not stream movies or music outside of home? ye ive been working from home since march, but if i were at work, i'd be streaming music most of the day an then Netflix over lunch. i easily use over 10gb/month

  • kanad on 15/01/2021 - 14:28

    If I sign up for this can I port number from Boost ?

  • froogletom on 15/01/2021 - 14:34

    I got a question is this plan $65/month with the $50 credit

    Or am I right to assume thats its $115/month with $50 credit

    • Munki on 15/01/2021 - 14:46

      $115 with $50 credit - so you pay $65 per month but you'll be on the $115 plan.

  • tdonovic on 15/01/2021 - 15:48

    When talking to live chat to try and upgrade my JB Hifi deal:

    I'm afraid, yes, an early termination charge is a valid charge that we are not able to waive easily. If you have done it before, it could be a one-time courtesy on the account.

    The system is unable to confirm the early termination charge for the JB Hi-Fi Plan that is why it is tell you $0.00 but once the plan upgrade is complete, you will be charged the Early Termination Fee on the next month's bill.

    So thats a bummer. Going to try in store to see if anyone can help. In the contract it says they "may" charge, so it seems as though there is some discretion?

    • ExtraSalt on 15/01/2021 - 18:44

      i had a similar conversation with Telstra. I'm concluding that the Telstra system sees it as an 'upgrade' because its a larger plan but the plan is through a 3rd party so once it's complete, the third party (JB) triggers a ETC after the case.

    • xecutor on 16/01/2021 - 00:34

      @tomascivinod - Refer to this Telstra document and then go to page 16. Or use the Table of Contents — "Changing your plan or your minimum monthly spend" . The rules are in effect from Dec 10, 2020 so previous contracts prior to this date may allow for some leeway.

      • Bargain reaper on 17/01/2021 - 01:03

        O wow… I signed up in November..I hope I can get it waived, cuz I need some extra data….

  • TheZohan on 15/01/2021 - 15:53
    +1

    FWIW, I notice that you also get 50% extra Telstra Plus points on this plan too. So more points to use on points pricing errors and get cancelled, hooray!

  • techmate22 on 15/01/2021 - 16:48

    Is data sharing available with Telstra now? The previous thread mentioned it was gone but would be coming back soon.

  • Grish on 15/01/2021 - 18:46

    Can someone please explain for a "chump" like me what this means:

    "If you receive a monthly credit and cancel your Plan or Device Payment Contract early, you will lose your credit and must pay the balance of any remaining device repayments on your next bill."

    Does it mean:

    a) you will have to pay the regular $115 for your final month (because you've "lost" your credit) OR;
    b) you will simply have to pay the $65 for your final month

    I'm not worried about any handset payments, I'm running BYO.. Just interested in the month by month plan costs.

  • BreakerPlus on 21/01/2021 - 11:28

    Hi

    A couple of questions if anyone can help please

    • Can you mobile hotspot this plan to multiple devices like laptops and tablet at the same time?
      I am looking for a way for my phone plan to cover both phone calls and data on my mobile as well as my internet on my tablet and 2 x laptops

    • I would want to port my number from Woolies mobile (post paid) is this allowed for this plan?

    thank you in advance

    • TheZohan on 23/01/2021 - 12:31
      +1
      1. You don't 'hotspot a plan', it's entirely the phone/device you have. This plan will allow it and most phones would do this pretty easily.
      2. Yes, you can port.
  • wrekt on 21/01/2021 - 14:40

    Can you downgrade after 12 months to the 65 dollar plan?

    • xecutor on 25/01/2021 - 10:20

      After you see out your existing contractual arrangements (12 months) with Telstra you can then sign up for a new plan (up or down) without any penalty.
      Should you not change your plan you will be by default paying $115 (since the discount is lost) on a month to month basis.

  • techfuture on 29/01/2021 - 18:01

    Can this SIM be used in a wifi hotspot modem?

    This seems to be cheaper and better value than their sim-only data plan of $75/month for 200gb data.

    Am I missing something?

    • Milbo00 on 20/02/2021 - 20:44

      That's how I use it…

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