First a background:
We rented our apartment in Sydney mid 2019 for one year. Tenancy became periodic until the end of November 2020 when we we contacted our agent negotiating lower rent upon a new fixed term agreement (at 25% reduction for 6 months) but did not receive a response.
So we began house hunting. We applied for a new place and were asked to provide a ledger from our current agent. Upon emailing the agent for the ledger, they called us back immediately (!!) and offered almost 30% reduction if we were to go for a 12-month lease. We agreed to that (over the phone) and discussed the start date, duration, rent per fortnight. We even discussed the new terms in NSW that allow a reduced break fee depending on how much of the contract term is left (e.g. 50-75% elapsed 2-week rent break fee, more than 75% 1 week rent)
Following that call and on the very same day we paid the new rental rate and followed up with a message to the agent confirming the payment and indicating that we await the new rental contract (never happened).
Yesterday and to our surprise we received a call from the agent saying:
Landlord wants rent increased by ~10% based on the OLD rate, so that's almost 50% increase on our agreed current rent!!! The argument put forward that they are facing financial difficulties and for a bank to agree on a refinance the property must be tenanted at that prohibitive rate (for comparison the same asking rate gets a much larger unit in the same complex, a unit that's 50% larger than ours got rented for about the same!).
Failing that the landlord would like to offer us 90 days notice to vacate.
The landlord is forced to sell (by the bank) and need us to allow multiple open times (at least twice on the Saturday!) until sold.
I did some research and found out that they cannot negate the verbal contract, cannot increase rent in the first six months, and certainly cannot give us a notice to leave this soon. BTW we had been good tenants with nothing but praise from the agent (who had always been very nice to us)
We love the place despite its shortcomings (on the small side, less than ideal ventilation). Few great aspects: it is modern in design, in great shape, with two A/Cs. Walking distance to everywhere around Sydney CBD. Ground floor north facing with a gate. Underground car park with zero stairs needed from/to street/carpark/unit, very quiet. And we had just got used to the area. There are no other units in the complex on the market, and anything similar in specs is VERY hard to find.
Any advice would be greatly appreciated!
Thanks
Edit/PS: we loathe and dread relocating, even more since having a child
If there is no reference in writing, any emails or anything mentioning the conversation actually happened, then it sounds like they are going to call you a big fat liar trying to cheat them out of money with such an obvious shameful lie.