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[VIC, NSW, QLD] Stardream Queen Mattress $444 (RRP $499) + Free Delivery & Removal of Old Mattress @ Appliances Online

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[VIC, NSW, QLD] Stardream Queen Mattress $444 (RRP $499) + Free Delivery & Removal of Old Mattress @ Appliances Online
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Store RepAppliancesOnline.co… on 28/12/2020 - 23:10 appliancesonline.com.au (2371 clicks)
Last edited 29/12/2020 - 16:45 by 1 other user
BOXING30

Hi OzBargainers,

Appliances Online has a great deal for VIC, QLD and NSW customers looking for a new mattress! OzBargain Exclusive.
Apologies to our other visitors not in these states, but these mattresses are only available in these 3 states for now (until we get some sales for these new mattresses).

What's the offer?

Get an extra $30 off our Stardream Mattresses with the code BOXING30

Why buy a Stardream mattress and not one from the many other competitors out there?

Legendary Service
  • Free delivery by the experts of big and bulky deliveries - we stake our name on our legendary service, right from the website order all the way to the actual delivery of the mattress into your home- we'll unbox your new Stardream mattress, get rid of the box and install the Stardream mattress wherever you'd like it in your home, for free
  • Free removal of your old mattress - just like with our appliances, if you tick the "Free Removal" option in the checkout, we'll take away your old mattress and recycle it for free
  • 120 night free trial - beds are a very personal choice, so if you don't like your new Stardream mattress, give our 24/7 customer support team a ring and we'll send our Winning Services drivers to pick it up and offer you a full refund
What about the mattress itself?

Read about the Stardream mattress here.

  • Individual pocket springs for resistance
  • Breathable foam cushioning for assistance
  • Deep-stitched euro-top cover so there's no foam movement underneath
  • Medium firmness
Why aren't there any reviews for these mattresses!?

At Appliances Online, we decided to take our expertise in selling and delivering appliances into new categories like mattresses and bedding by creating a new home and lifestyle brand called Andoo and the Stardream mattress is just one of hundreds of new Andoo products that we're now selling, which is why there are not many Stardream mattress reviews… yet.

You'll also have 120 nights to trial your mattress and if you're not in love with your Stardream mattress, you can simply call our 24/7 customer service at any time and we'll organise a time to come and collect your mattress and issue you a full refund.

What about other mattress sizes?

The BOXING30 code will also work on the following Stardream mattresses:

For the Stardream King Mattress, please use the code BOXING55 to get $55 off the sale price!

Offer ends midnight 30th December or whenever stock runs out (heads up, we're low on stock in NSW for these mattresses but looking good for stock on hand in both QLD and VIC)

FAQ

Q: What's the weight of the mattress?
A: Mattress weight:

  • Single - 19.8kg
  • King Single - 25.1kg
  • Double - 29.5kg
  • Queen - 34.7kg
  • King - 41.7kg

Q: What's the depth/thickness of the queen mattress?
A: 240mm

Q: Is this a latex mattress?
A: It is not a latex mattress. It has individual pocket springs covered with premium memory foam and a knitted quilt top.

Q: What is the country of origin?
A: This mattress in a box is made in China

Q: Any deals on an accompanying queen base?
A: Yes, we also have $50 off (use code BOXING50) on this A.H. Beard Queen Base

Referral Links

Referral: random (207)

$30 off $300+ spend for You and Your Friend (New Customers).

This is part of Boxing Day Sales for 2020
Home & Garden Bedding Boxing Day Mattress

Related Stores

Appliances Online
Appliances Online

closed Comments

  • Muscles on 28/12/2020 - 23:13
    +27

    Don’t need a mattress but appliances online do have the best customer service around

    • Steakz on 29/12/2020 - 02:01
      +2

      I will 2nd this, absolutely best customer service I've dealt with in my life! They need more bargains on here! (Not paid/sponsored)
      True 10/10

      • Entheogen on 29/12/2020 - 09:42
        +1

        I guess I must have been the odd unlucky one. I had a very poor customer experience.

  • mg_k on 28/12/2020 - 23:17

    Any comments on the quality and durability of the mattress?

    • Store RepAppliancesOnline.co… @ Appliances Online on 28/12/2020 - 23:31
      +17

      Classic chicken and egg thing.

      We don't have any reviews of it yet because we just released it and have no sales. We don't have any sales yet, because we don't have any reviews to convince people to try it out.

      You could almost say I'm asking OzB to be our guinea pigs! But we do have free delivery, free removal and a 120 night free trial, so there's a bit of peace of mind there.

      In terms of quality and durability? I couldn't say, but personally I think it's a great entry-level foam mattress that also has pocket springs. I was surprised it has both pocket springs and foam, but I guess mattress tech has evolved a bit since I bought my foam-only mattress many years ago.

      • [Deactivated] on 28/12/2020 - 23:36
        +3

        Classic chicken and egg thing

        Add in some bacon and I’ll take it!

      • bargainparker on 29/12/2020 - 00:28
        +1

        Apologies to our other visitors not in these states, but these mattresses are only available in these 3 states for now (until our guinea pigs try them out). Then if all goes well, we'll sell it to NT, Tasmania, WA and SA. Lucky :)

      • virhlpool on 29/12/2020 - 00:40
        +3

        Just curious - what do you do with the returned items after 120 night free trial if any? Are they cleaned and packed and sold as refurbished or discarded?

        • Loopholio on 29/12/2020 - 00:53

          I've always wondered this too. I assume they are cleaned, wrapped and resold as new.

          • Daabido on 29/12/2020 - 01:05
            +2

            @Loopholio: There is zero chance that happens.

            • SDF05 on 29/12/2020 - 02:02
              +2

              @Daabido:

              There is zero chance that happens.

              You underestimate the power of laziness that retail has.

        • AngryAlfred on 29/12/2020 - 02:15
          +2

          Can't comment on OP, but I know Koala works with charities to donate returns to the needy.

          https://au.koala.com/blog/what-happens-to-koalas-returned-pr…

          • [Deactivated] on 29/12/2020 - 08:13
            +1

            @AngryAlfred: Interesting. How do you validate that this isn’t open to abuse? I’ve worked for organisations who donated perishable goods at the literal end of day and some of these so called charities on-sold the product instead of using it how they said!

            • Bedgrub on 29/12/2020 - 08:24
              +4

              @[Deactivated]: This seems like heresay, and shouldn’t discourage people from donating goods.

              Who would they actually sell it to anyway?

              • capslock janitor on 29/12/2020 - 13:00

                @Bedgrub: hearsay or heresy :p

                also idk about selling on mattresses; but for Clothes some "charitable" orgs sell them by weight overseas for internal profit

              • virhlpool on 29/12/2020 - 14:43

                @Bedgrub:

                Who would they actually sell it to anyway?

                It shouldn't be too hard to find such buyers if at all someone wanted to do it. There are always some people available who want to get a steal of a deal for everything.

              • [Deactivated] on 31/12/2020 - 22:37

                @Bedgrub: As mentioned, it was perishable goods - food. On-selling food can do irreparable harm to the original brands, especially where safe handling/storage practices have not occurred.

                On selling mattresses, however, there might be warranty implications from the person/group performing the on-selling, etc. I just think that this sort of thing should be explicitly communicated to the party performing the donation, even if the party doesn’t care themselves…

            • drillvoice on 29/12/2020 - 11:13

              @[Deactivated]: Is it really a problem if charities sold products and used the money for their charitable purpose? Maybe the charity needs cash more than it needs mattresses.

            • Ti-au on 29/12/2020 - 15:21

              @[Deactivated]: not to be too horrible, but so what if they sell it?
              They are converting it to cash to help fulfill their mission.
              Lets not get too precious here (unless they aren't fulfilling their mission / giving old food to poor people).

        • TextGoesHere on 29/12/2020 - 08:26
          +1

          It gets destroyed and the material recycled according to the website.

        • beesider on 29/12/2020 - 10:53

          I've seen some memory foam matresses from other brands which were returns being sold on Gumtree. They weren't hiding their origins and the price was about half the normal price. The only catch was that they were in some fairly distant warehouses about 150 km away from Sydney and given they were already unpacked fitting them into a car would've been a problem. They offered paid delivery though.

        • Tythefly86 on 29/12/2020 - 15:27

          I can also confirm they might be donated and written off on tax. I worked at the Salvation Army many years ago and the guys doing pick ups would quite often bring in near new trial mattresses.

      • BargainBuddy on 29/12/2020 - 01:39

        Change of mind return policy would solve the problem until the reviews get accumulated.

      • Gnosh on 29/12/2020 - 14:07
        +5

        I know this is a cheap mattress but 1 year warranty is a bit worrying. I probably would have bought it if it had a slightly longer period. While warranty isn't always the most useful thing, it shows the manufacturer's/seller's confidence in their product.

  • dylanando on 28/12/2020 - 23:22
    +1

    What do you do with the mattress if someone decides to send it back?

    • macfudge on 28/12/2020 - 23:27
      +4

      As per their website:

      What happens to the Stardream mattress after I return it?
      Returned mattresses are stripped down to their individual components and then recycled responsibly. This includes any mattress that we remove for you when we originally deliver the Stardream mattress to you. All returned mattresses are sent through to Soft Landing Mattress Recycling for responsible disposal and recycling.

        • Store RepAppliancesOnline.co… @ Appliances Online on 28/12/2020 - 23:47
          +11

          As macfudge says, we partner with Soft Landing Mattress Recycling, where they recycle 75% of the components, e.g. the foam in the mattress is recycled into carpet underlay.

          We can't re-use or re-sell a returned mattress, so the next best option is to make sure we recycle as many of the components as possible.

          • [Deactivated] on 28/12/2020 - 23:51

            @AppliancesOnline.com.au: Does sending it to your recycling partner incur costs to you?

            Typically sending a mattress to a tip incurs costs, just curious if it does in this situation?

            Edit: sorry you don’t have to answer this one… might give your competitors some trade secrets.

            • Store RepAppliancesOnline.co… @ Appliances Online on 28/12/2020 - 23:58
              +1

              @[Deactivated]: That's a tough question as I don't know the exact details of the commercial arrangement but I assume it's of mutual benefit!
              It helps (with the delivery to the recycler) that we have our own fleet of trucks and vans instead of paying a courier additional fee to send the mattress to Soft Landing.

            • Bedgrub on 29/12/2020 - 08:28
              +1

              @[Deactivated]: Soft Landing is a community skills organisation - you pay ~$20 (last I checked?) and they get local disadvantaged or disabled people to dismantle the components.

              Quite an operation to see how much timber, plywood, steel, plastic, fibre, fabric and foam is put into a mattress.

          • May4th on 29/12/2020 - 01:34

            @AppliancesOnline.com.au: seems like a waste! some other brands donate them to shelters, may be worth exploring same

        • [Deactivated] on 28/12/2020 - 23:47

          I think it’s better than re-using a mattress…

  • MSG on 28/12/2020 - 23:28

    What happens if I like the old mattress better and want it back?

    • [Deactivated] on 28/12/2020 - 23:33
      +13

      Who are you? Regurgitator?

  • Store RepAppliancesOnline.co… @ Appliances Online on 28/12/2020 - 23:33
    +8

    I would suggest that you don't tick the "Removal of old mattresses or bedding" option.
    When our team calls you to tell you they are on the way to deliver your new mattress, let them know you want their assistance in moving your existing mattress somewhere else in your home.

  • KOBH on 28/12/2020 - 23:34

    Best to keep your existing mattress in case you need to return it.

  • tnt_13 on 28/12/2020 - 23:35
    +1

    With delivery - will you be providing a time slot?

    nvm found it - 2 hr window notified on the day

    • Store RepAppliancesOnline.co… @ Appliances Online on 28/12/2020 - 23:42

      When you buy from us, we'll show you a calendar where you will be able to confirm an available delivery day.

      On the morning of your delivery, we'll then send you a SMS confirming your 2 hour delivery window.

      If it's an unsuitable delivery time slot, please call us or livechat us and we'll attempt to organise a new delivery window with you.

      Alternatively, you can schedule a specific timeslot of your choice during the order process but it incurs an additional charge of $75

      • tnt_13 on 28/12/2020 - 23:44

        Thanks!

        Im really tempted but might sleep on it before purchasing.=)
        A bit late at night to impulse buy.

        • [Deactivated] on 28/12/2020 - 23:45

          might sleep on it before purchasing.=)

          Try before you buy?

  • [Deactivated] on 28/12/2020 - 23:42
    +1

    Where’s it made?

    • Telios on 28/12/2020 - 23:46

      Surely locally? Given that shipping mattresses internationally cost wise and corona wise must be an enormous pain in the butt?

      • [Deactivated] on 28/12/2020 - 23:48
        +11

        If it was Australian-Made it would be plastered all over the page. It would be foolish not to…

        • Store RepAppliancesOnline.co… @ Appliances Online on 28/12/2020 - 23:50

          Yep, you're correct.

          Just checked with our mattress expert. The mattress is made in China.

          • KOBH on 28/12/2020 - 23:53
            +3

            @AppliancesOnline.com.au: I knew it otherwise can't be that cheap.

          • Mx2 on 29/12/2020 - 06:46
            +9

            @AppliancesOnline.com.au: Thanks for letting us know. Thats a deal breaker for me though.

            • Telios on 04/01/2021 - 13:10
              +1

              @Mx2: Damn that's unbelievable.

              We let it get to the point that its cheaper to have shitty Chinese mattresses being made by sad slave-like 996 workers and shipped on giant polluting cargo ships than a locally made mattress.

              • donga100 on 04/01/2021 - 18:47

                @Telios:

                Damn that's unbelievable.

                We let it get to the point that its cheaper to have shitty Chinese mattresses being made by sad slave-like 996 workers and shipped on giant polluting cargo ships than a locally made mattress.

                What's the alternative? Ship the raw materials from China instead and then manufacture it here? Nobody (especially on this site) would buy them at the prices required to produce them here from scratch.

          • arcticmonkey on 29/12/2020 - 23:18
            +1

            @AppliancesOnline.com.au: Damn. Deal breaker for me too.

  • baddynerd on 28/12/2020 - 23:43

    @rep I ordered a fridge and multi cooker to be shipped on the 9th next week from you guys and just wondering if I buy this mattress tonight, would it be possible to have everything delivered together in one go?

    • Store RepAppliancesOnline.co… @ Appliances Online on 28/12/2020 - 23:48
      +5

      Yes, with some caveats (that everything is in stock). Just call or livechat us with your sales invoice number(s) ready and we'll be able to deliver everything in one truck in the same delivery.

  • [Deactivated] on 28/12/2020 - 23:58
    +1

    Ok folks, sounds like a good deal and the rep is here answering questions to my satisfaction. If I was in the market for a mattress I’d probably give it a go.

  • Lexan on 28/12/2020 - 23:59
    -5

    Why not make it $438 or $450?
    4 means death in Chinese /Asian lives. Especially 444. Triple badluck

      • Gnosh on 29/12/2020 - 02:03
        +18

        Or chosen arbitrarily by someone who is likely not Chinese and doesn't share the same superstitions?

      • Bedgrub on 29/12/2020 - 08:32
        +6

        This is the dumbest thing I’ve read today.

        It’s only 8:30am, but I’ll report back later with my findings.

        • Ti-au on 29/12/2020 - 15:24
          +1

          how did it go?

          • Bedgrub on 30/12/2020 - 08:30
            +2

            @Ti-au: Yep, still holds. Gotta say I’m disappointed yet heartened with this outcome.

    • Store RepAppliancesOnline.co… @ Appliances Online on 29/12/2020 - 00:27
      +5

      Sorry, that was unintentional!

      Honest recommendation if the $444 has you spooked? Buy the king size at $562 or the double bed at $435 after using the code.

      Gives me an idea though, for CNY we'll have to find some sales for you at $168 and $518!

      • Slippery Fish on 29/12/2020 - 08:04
        +3

        Don't they like 8's so special price for Chinese of 888 ;) lol

        • capslock janitor on 29/12/2020 - 13:07

          is "double" same lenght, just shorted width

      • montorola on 29/12/2020 - 09:16
        +7

        But wait - $562?

        562 => 5+6+2=13
        13 => 1+3 = 4.

        The Chinese still won't buy lol

    • donga100 on 30/12/2020 - 17:36

      Just buy two for $888 instead.

  • CheapBrah on 29/12/2020 - 00:06

    Any deals on a king size base as well?

  • CheapBrah on 29/12/2020 - 00:16

    The feature for booking delivery is great, purchased a king-size bed for delivery the day after I settle on my new property straight to the new address. It beats stashing things at my current house and then having to move them.

    • MorriJ on 29/12/2020 - 20:03

      Until settlement is delayed and all your new gifts arrive as a gift to the tenants leaving the property.

  • jkuang180 on 29/12/2020 - 01:27

    Hey Rep, do you have any information on the manufacturer/brand? I tried to Google Stardream and Universal Bed Co. and nothing other than your website pop up. Wanna get a better understanding of this spring+foam design. I get the general idea, but I wanna see how this manufacturer execute it.

  • Lancerx on 29/12/2020 - 01:27

    so many mattresses in the box these days? Any difference between yours and something like Sealy or Tempur?

  • Deal Sniper on 29/12/2020 - 02:35

    I dont see an option for different firmness levels. Do you have this and if not is it something you aim to have in future?

    • Store RepAppliancesOnline.co… @ Appliances Online on 29/12/2020 - 16:32

      Asked our product expert, currently for this brand, no.
      In the future? It depends on how well these mattresses sell.

  • Aerith-Waifu on 29/12/2020 - 06:41

    How would these compares to a Sealy posturepedic?

    • Logical on 29/12/2020 - 13:55

      These would be more comfortable than a Sealy.

  • Unity55 on 29/12/2020 - 07:19

    Hi, What's the weight of the mattress?

    • Store RepAppliancesOnline.co… @ Appliances Online on 29/12/2020 - 16:37

      Mattress expert says: Queen mattress is 34.7kg

  • DaveD on 29/12/2020 - 07:19

    1 year warranty!?

    • DaveD on 29/12/2020 - 09:37

      Hi OP, can you please confirm, warranty is 1 year ? (Normally mattress have atleast 5 years !? )

    • Store RepAppliancesOnline.co… @ Appliances Online on 29/12/2020 - 16:41

      That is correct, it is a 1 year warranty.

      • arcticmonkey on 29/12/2020 - 23:22
        +1

        This and made in China is enough for me to say no.

  • SirFrankGrimes on 29/12/2020 - 07:27

    Your website says like-for-like removal…

    I’ve got a mattress and a base that I would no longer need if I ordered this mattress (I have a new base ready to assemble).

    Can you remove both old mattress and base even though I’m only ordering a mattress?

    Cheers

    • Store RepAppliancesOnline.co… @ Appliances Online on 29/12/2020 - 16:40

      It is like for like removal because we may not have the space in our trucks if we were not doing like-for-like (i.e. take out your new mattress but can't fit in old mattress and old base back into the truck). Obviously this is less of a problem if you happen to be at the end of the truck's delivery run but a big problem if you're near the start of the delivery run.

      Unofficial advice: Once you get your delivery window SMS confirmation, call our customer support line and ask if it's possible to also remove the old base as well (and keep your fingers crossed). Helps if it is already disassembled too.

  • bemybubble on 29/12/2020 - 07:45

    If I needed a new mattress I would pull the trigger. Thanks OP for your dedication

  • mrvaluepack on 29/12/2020 - 07:59
    +2

    What is the depth/thickness of this mattress? Cant find that info anywhere.

    • SirFrankGrimes on 29/12/2020 - 08:01

      Great question. I’d love to know the answer to that as well

    • leiiv on 29/12/2020 - 08:41

      And details on the layers as well.

    • Store RepAppliancesOnline.co… @ Appliances Online on 29/12/2020 - 16:37

      Mattress expert says: 240mm

  • Wrathie on 29/12/2020 - 08:57

    Need a firm mattress in that price range.

    • Wrathie on 29/12/2020 - 09:46

      Ordered one, lets see how it goes.

  • theprodjuicer on 29/12/2020 - 09:02

    I have had an zzzatelier and found it a bit soft - I have grabbed a king one of these - will report back

    • amazonaddict on 29/12/2020 - 10:04
      +1

      Yes. I paid around $300 for a 30cm thick mattress. Very soft and causes back pain. only slept 2 days and planning to put for kerb side clean up. Disaster.

      120days return is very tempting here.

  • Master Haggler on 29/12/2020 - 09:03

    Decided to be a guinea pig and bought one.

    • sauce2k on 29/12/2020 - 09:34

      Let us know please hha

    • BALLE BALLE on 29/12/2020 - 09:57

      Same here. Hopefully comes up good, finger cross :)

  • Tyrx on 29/12/2020 - 09:46
    +1

    What's the deal with the whole Andoo aspect? It's part of the parent company of Appliances Online called Winning Group, but the website provides the impression that it's an established third party brand. However, the brand looks like it's only sold on Appliances Online, so is this just a cheeky way of selling "home brand" label goods?

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