I bought a multicooker that arrived today. When I checked the item, I noticed the top of the inner pot has a scratch like it was briefly dragged on a concrete floor. Requested a refund.
Now, I am just wondering what others do if they receive a good that seems used, damaged, or display stock when bought new.
Do you guys request refund? Or just use them?
Do You Guys Request Return or Refund of an Item if The Product Seems Used?
Summoner on 30/11/2020 - 13:47
Last edited 30/11/2020 - 13:48
Last edited 30/11/2020 - 13:48
Poll Options
- 25Absolutely not. Refund or replacement.
- 1I only request replacement or return if damage is apparent.
- 1I don't care, I just use them.
- 3Click!
Comments
If I buy a new item and pay new item price, I expect a new item.
Yeah I feel the same. I just created the poll to see if I'm being too sensitive about those. I'm interested to see the result of the poll.
That why there is a product category called seconds.
I would not ask for a refund if the damage doesn't affect the usage (eg a scratch on a pot might get rusted, but a scratch on the plastic pot lid grip wouldn't affect anything)
Damn, I have issues if the box is scratched… If the product was damaged… oh boy… It's on like Donkey Kong.
A refund or replacement.
If it's just a scratch or there's a small amount of superficial damage, a chip, ex-display etc., I expect a discount but otherwise, if something is new I expect it to be in new condition, not 'as new but damaged condition'.
Depends on the item.